Visitor comments on Royal Park Hotel in Elenite, Bulgaria

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Submitted By: sharon crane from untied kingdom (submitted from UNITED KINGDOM)
Date: 2009 September 28, 00:31

Hotel rating

Overall		4/5
Staff		4/5
Rooms		4/5
Food		4/5
Fun		3/5

Comment: 10 of us went sept 07 it was brilliant food drink entertantment gr8 i got my room changed with no problem (low floor) we've been there2 years running the only down fall was the bbq meat not done properly but the holiday was gr8 we would go again bus ride to sunny beach not to be missed

Submitted By: david from england (submitted from UNITED KINGDOM)
Date: 2009 August 13, 09:21

Comment: quite good

Submitted By: Helen Dias from Manchester (submitted from UNITED KINGDOM)
Date: 2008 October 24, 19:51

Hotel rating

Overall		1/5
Staff		1/5
Rooms		3/5
Food		1/5
Fun		2/5

Comment: Quite simply the worse holiday we have ever been on. If you want bland, cold food and the constant feeling,\' if I eat this will I get an upset tummy\'. Rude local and english rep staff and very poor entertainment. Plus the only thing that is all inclusive is the terrible food and cheap watered down drinks, then this is the place for you. The only plus side was the lovely beach and returning back to Manchester. Take our advice, please don\'t stay in this holiday.

It\'S NOT WORTH THE MONEY AND FIRST CHOICE REPS ARE HOPELESS AND NOT HELPFUL. Thankgod for Sunny beach, where I wished we had of stayed. I can\'t believe First Choice still continue to advertise this holiday package.

Submitted By: lorraine hards from england
Date: 2008 October 01, 11:56

Hotel rating

Overall		1/5
Staff		1/5
Rooms		3/5
Food		1/5
Fun		3/5

Comment: holiday from hell x was ill 10 days out of 14 pool was freezing couldnt go in it ,food is same stuff every day sloop staff really didnt care just srugged shoulders so rude , i was so ill had to see doctor at airport my daughter was bored and ill not alot for 16 year olds to do .

Submitted By: Salmons from England
Date: 2008 August 24, 20:09

Hotel rating

Overall		5/5
Staff		5/5
Rooms		5/5
Food		5/5
Fun		4/5

Comment: Date 23 rd August 2008.Just got back from Royal Park Hotel.We all had a great holiday food was very good and lots of choice.Room were big, clean clean towels everyday,beds were made every day.Boys enjoyed the waterpark swimming in the sea and the pool.Also we felt it a safe place for our 9&10 year old sons.All staff were friendly and happy.Don;t cancel this holiday go and have a great time.

Submitted By: Tom Huges from England
Date: 2008 August 13, 01:15

Hotel rating

Overall		5/5
Staff		5/5
Rooms		3/5
Food		4/5
Fun		5/5

Comment: This is a good place. dont believe the people who told its bad!!! nice hotel, nice staff, good food, a lot of fun with our first choice enterteiners!!! its very cheap in bulgaria!!!

Submitted By: fraser from scotland
Date: 2008 July 28, 18:30

Hotel rating

Overall		5/5
Staff		5/5
Rooms		3/5
Food		2/5
Fun		2/5

Comment: just got back had a great time hotel clean friendly staff food not bad but did have tummy upsets for two days blame the lunch barbque the entertainment should be all inclusive but we had to pay extra for most of it saying all that we would go back we loved the location.

Submitted By: Chloe from Scotland
Date: 2008 July 26, 18:53

Hotel rating

Overall		2/5
Staff		4/5
Rooms		2/5
Fun		4/5

Comment: The food was terrible !!!!!
The entertanment was quite good
Rooms were ok but lots of ants but thats usual
We got here thinkin it was a 4 star and it went tuu 3 on the day we arrived !!!!
Some staff were VERY cheeky at times !
FAR TO MANY POWERCUTS !!!!!!
It lasted hours sometimes !
To everyone who is thinkin of goin to bulgaria DONT GO TO THE ROYAL PARK HOTEL !
Chloe from scotland x

Submitted By: N
Date: 2008 July 22, 23:14

Hotel rating

Overall		2/5
Staff		2/5
Rooms		2/5
Food		1/5
Fun		2/5

Comment: No its not a place for teenagers at all!!!!!! Im just back today and I was bored for the full 2weeks as was the other girls n boys i had met. nothing for us to do at all, unless u want to pay to go into sunny beach everynight. May aswel just stay in sunny beach.

Submitted By: donald albert johnson from england
Date: 2008 July 20, 20:43

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: i have just returned from 2 weeks at the royal park,i have never stayed at such a disgusting hotel in my life. itis filthy and the staff are so rude and unhelpful,the pool area is filthy and smells also the staff are just totally ignorant. i cannot believe its rated 4 star, iwould rate it 1 star and thats being generous.i have been to bulgaria before and love the country and the people.

Submitted By: nash
Date: 2008 July 20, 06:44

Hotel rating

Overall		1/5
Staff		1/5
Rooms		2/5
Food		1/5
Fun		1/5

Comment: not woth going just for some sun,went all inclusive with open mind but would never go again. All free things pathetic,food is terrible[never seen so many adults eating just chips and ketchup] with all other food unedible,plates are sandwitch size so never enough,beer weak,even ice cream poor as it was never frozen. Had 2 power cuts[5th in 3 weeks]so all foood cold,no back up so totol darknesss.Hotel pool dirty,only some lifts work. Entertainment non exsistent,kids board constantly.

U have to pay at the best beach bars, free stuff in the shack bars with constant big queues.STAFF all like manuel out of faulty towers,either no uderstand or ignore spillages etc. Do yourself a favor LOOK ELSEWHERE.

Submitted By: michelle from northumberland
Date: 2008 July 18, 20:01

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: This is the worst hoilday iv been on. The food and smell is that bad you can not even go into eat. If anyone has watch or read the paper this week 18-7-08 they will not go there.
We went full board and spent £1000 pound eating out for the two weeks.The week I put my complaint in there was 122 put in that week. that should tell you what the place is like.

Submitted By: ANDY LEAK from ENGLAND
Date: 2008 July 18, 10:30

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: Food was shocking. Safety deposit box was so secure that my girlfriend could pick up the shelf is was fastened too and walk off with it.
A truely dreadful holiday, if i wasn't working i could go on and on and on.

final comments
First Choice = Last Choice !!!!!!

Submitted By: MAIRI + JAKE from GLASGOW
Date: 2008 July 17, 21:14

Hotel rating

Overall		1/5
Staff		2/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: JUST BACK FROM ROYAL PARK HOTEL HAD HOLIDAY FAE HELL.REPS WERE IGNORANT FOOD WAS UNEADIBLE ENTERTAINMENT WAS ATROSHAS MY BAG WAS STOLEN FROM MY ROOM KIDS CLUB WAS A JOKE HOTEL WAS LOVELY TO LOOK AT BUT ROOMS VERY BASIC KIDS DEN WAS WASTE OF MONEY WEE WORD OF WARNING COUNT YOUR TOWELS EVERY DAY.I WOULD NOT TAKE HOLIDAY THERE EVEN IF I WON IT IN COMPITION WITH SPENDING MONEY FLUNG IN.

Submitted By: Kim Bowen from England
Date: 2008 July 06, 21:20

Hotel rating

Overall		3/5
Staff		1/5
Rooms		4/5
Food		1/5
Fun		3/5

Comment: We had two weeks in the Royal Park at the beginning of June. It could be a good resort as the hotel itself is very nice and clean with a fantastic location. However the staff need a few lessons in customer care. They are miserable and lazy people who don't know how to smile or be helpful. Everything was too much trouble for them. The food was only okay in the main restaurant but there was always something you could find that was decent.

The main problem in the restaurant was trying to find a clean table. Unless you were there at opening which was too early for us to eat, there was never a clean table. If you could find one without dirty dishes on the linen was disgusting. The Barbecue restaurant was the best option if you could get booked in for the evening, but you could eat here every lunch time without booking. The snacks availabe were just junk food, pizza, hot dogs and kebabs although you could get toasties at the cafe bar which were a better option. The entertainment for adults was bad but the kids clubs were good.

All in all we won't be going back.

Submitted By: amanda from shrewsbury
Date: 2008 June 26, 19:55

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: Just returned from 2 week holiday, what a nightmare!!! We read reviews before we went but didnt listen, just thought people were being fussy... how wrong can you be!! Lets begin.....
When we first arrived at the hotel we were pleasantly surprised at how beautiful the lit-up hotel and surrounding areas looked, again as we walked into the reception it looks amazing and definatley has the wow factor.

We had to initially wait an hour and a half to check in, at 5am when we had been travelling all night, with over tired children! when we did eventually get to our rooms, the standard dropped. The room consisted of a two single beds and a sofa bed, which was really hard and uncomfortable to sleep on. With the bed pulled out there was no room for movement, however the view was beautiful as we had a sea-view.
The food was discusting, it was all cold and dried up with uneaten breakfast sausages being turned into lunch or evening meals. The bread was all stale and the rolls were that hard you couldnt even cut into them. The childrens food was stored in two breadbin looking things, and there was one choice per day, there were also no plates by the childrens food so you had to q to get a plate from the main eating area first! They constantly ran out of cups, glasses, cutlery especially spoons... one more than 1 occasion my 3 year old had to eat his icecream with a fork! The restaurant staff were rude and arrogant and made us feel extremely unwelcome, as did most of the staff, most staff obviously didnt want to be there and if we asked for a drink or food at the bars, it seemed like it was too much trouble for them to serve you, their attitude was discusting. The reps again were very rude and advised the staff in the hotel work for about 40p per day which is why they are so miserable! we later found out that this wasnt true, although they dont get paid overly well, it isnt such a meager amount, and this doesnt justify their attitudes either. I have travelled to a few poorer countries and always found the staff to be exceptionally freindly. This cannot be said for the bulgarians, especially the security staff... whilst we were there we saw a couple of alarming incidents and heard about many more. We witnessed security tazor a young man and punch a 15 year old girl in the face this was all to do with the "towel scam" which is becoming very well known about. It can only be explained as extortion, peoples passposrts were held and they were physically manhandled if they refused to hand over very large amounts of money for apparent towels that had gone missing from their rooms whilst on holiday. The reps knew all about this problem and told us that the only advise they can give is that if we were asked to pay any money for whatever reason to do so as there was nothing they could do to help. (they had no control in this hotel). The hotel is run by the mafia and the security guards were part of the russian mafia, fc reps also told us that it was not illegal for them to hit/ punch or even tazrs anyone and as we are in their country we had to do exactly what they said. we did at certain times fear for our safety, these occasions were mainly on a friday and monday night when the english and irish were leaving.
the entertainment was advertised as being inclusive as this was an all inc holiday, we soon discovered that we had to pay for all eve entertainment even some of the childrens. The worst example was a pirate show that had been advertised as free (the kids entertainment was so appauling as it was not in english) our children were really looking foward to it as every night had been spent playing cards or walking on the beach, we queued for ages and could hear raised voices and commotion and discovered that they were charging 20 lev per child for entry! we had 4 children with us and couldnt afford this hence our children couldnt go in along with alot of other distraught children whose parents were in the same position as ourselves. as we had paid for an all inclusive we hadnt taken a great deal of spending money which was running out fast due to the fees for everything.. My 3 year old son spent the next hour in tears as he'd been so excited about seeing the pirates.
the good points of the holiday were the weather was beautiful as was the beach and most pools, the staff and people were awful so i would advise anyone who has booked to cancel as firstly you will at some stage fear for your own and your kids safety and you will spend double what youve paid out for the holiday.

Submitted By: Mark Birch from England
Date: 2008 June 18, 23:11

Hotel rating

Overall		4/5
Staff		5/5
Rooms		4/5
Food		3/5
Fun		4/5

Comment: Got back from Royal Park early hours Tuesday morning. My kids aged 7 & 5 both had a great time. The hotel was nice & clean, the room was fine for how much time we spent in it. The food was ok but could have been a bit hotter. The overall holiday was really nice.

Submitted By: andy from england
Date: 2008 June 18, 01:46

Hotel rating

Overall		1/5
Staff		1/5
Rooms		4/5
Food		1/5
Fun		1/5

Comment: The hotel looks great. we had a family room with the separate side room for the kids. the room was huge which was ideal for the kids, TV in the kids room had no socket to plug in an ariel so that never worked, our TV was dead when we arrived and it took 4 complaints to reception and me walking a manager up to our room to get it sorted. The air con never worked but i couldnt find anyone who had a working unit. the only english TV channel was BBC world news.

The 2 pools that are with this hotel are okay but both were freezing. The area around the pool was usually full even though the hotel was only at one third full occupancy, i would imagine that in august its a complete nightmare.
The food is not brill. The buffet restaurant was always busy and i dread to think what its like in the summer, i was usually able to find something to eat but it gets a bit repetitive after a few days, its regularly stone cold and quite often the chicken was not cooked.
there are 3 other restaurants that you can use, the first is Talyana which is a BBQ style restaurant and was not bad, again watch for the raw chicken, the second is a Bulgarian style restaurant called Sozzapol (not sure of the spelling), we did not eat here but heard good reports about the food, the last one is in the 5 star hotel next door, its called Sunshine and is only open from 10pm till 11pm (great idea that) this one has waiters and you get to choose from a menu. All 3 of these need to be booked in advance, although Sunshine was always empty, probably because of the opening times.
Ther are many snack bars around for hotdogs, kebabs (or as the sign says kepaps), pizza and sandwiches. the only place on the whole site for ice cream is in the back of the coffee shop. the poster in reception says that there is a baked potato stall next to reception but no one could find that. another thing i find strange is that there is nowhere to get food after 9:30.
we found ourselves going accross the road to Pacos Bar, dont be put off by the fact it looks like it was built by robinson cruso, its a great place and opens from 4pm till whenever they feel like closing.

The entertainment was awful. the ampitheatre was closed for repair so the only place for entertainment was the animation hall.
my kids will usuall watch any old rubbish but even they complained about it, imagine getting the krankies and the chuckle brothers together, getting them drunk and watching them, well thats the quality of the entertainment.

the kids clubs are good but only take 24 kids so the chances of getting them in is pretty slim, also some of the clubs have to be paid for (6 levs for the chocolate club for example)

The reps (first choice) are a waste of space, they are only there to sell the product (trips) all of which are VERY overpriced.
The trip to Khans Tent is 89 levs per adult and kids are 54 levs, total for our family would be 286 levs, for that you get a coach to the dinner show and a 4 course set meal. if you go to Pacos Bar he will arange a taxi for you to go, entry is free and you can choose from a menu, cost of taxi 60 levs return plus food 28 levs, total of 88 levs, so we saved 198 levs on this trip alone.
all the other trips can be booke else where, we found the best place to be at a travel shop called Condor, its about 100 yards past the sunny beach bus stop, all the trips are much cheaper and are exactly the same including being picked up by coach from the hotel.

the water park is quite good, drinks and food are expensive, and for god sake dont break anything, they wont let you leave till its paid for.

now this is where it gets scary....... THE GREAT ROYAL PARK TOWEL SCAM....... we had heared about a great many people being charged for missing towels when they tryed to check out, so we kept count of ours each day and if they were incorrect we would go to reception and ask for a replacement, after being accused of leaving it on the beach or by the pool we would get another one. when we were checking out 2 familys were being asked for payment for missing towels, one lady, staying with 3 kids was being told she had to pay 155 levs, she had no money left and could not pay and why should she as it was a mistake,
within half an hour 6 big Russian (not Bulgarian) men arrived in reception and were following her around intimidating her. some of the male guests tryed to intervine in this and they became very theatening. the gates to the resort were locked and no one was alowed in or out. she was told that she could not leave the hotel until she had paid, this went on for about 2 hours until we had a whip round and paid it.
while this was going on the reps (Alan and Vlado) did absolutly nothing to help, saying it was not their problem, after a stand up row with some of the guests Alan admitted that this was a known problem and a regular occurance.
quite why first choice still use this hotel if this goes on, and why they dont warn people is beyond me.

when you book out they try and cut your wrist band off, DO NOT let them . if you are on an early in the morning flight it means that you could be sat around for over 12 hours with nothing to eat or drink. you cant even go to Pacos because they wont let you back in without a wrist band.

this hotel is classed as 4 star but is no more than a 2 at best.
im just really glad i didnt go in the summer.

Submitted By: Bethany Rhodes from England
Date: 2008 June 02, 00:29

Hotel rating

Overall		5/5
Staff		4/5
Rooms		5/5
Food		3/5
Fun		4/5

Comment: Just got back from Royal Park Hotel and can't understand wjat the problem is the food was standard as you would expect the same as when you go to spain etc.the hotel was clean all the time the cleaners were 24/7 by the toilets the restaurant was clean allo the pools were clean and the wqater park was clean.the only problem was slippy floors because they were cleaned that often,the entertainment could have been better but i am glad i didn't cancel

Submitted By: alison from ireland
Date: 2008 May 08, 20:31

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: definately not a place for teenagers my son was bored silly here that was when he was not being ill change your holiday if you can it was the worst place we have ever been to and we are very well traveled people. you go on holiday to have fun not be ill

Submitted By: Merete from Norway
Date: 2008 May 07, 22:46

Comment: After reading this awful comments of people who've been here, I'm kinda unsure. It's soo up and down. I aslo want to ask you peoples who've already been there - is it a place for teenagers? From the age 14-18 years? Please answer.

Hugs from a Norwegian Teenager (:

Submitted By: Jodie
Date: 2008 April 19, 16:06

Comment: seeing that comment from mia now has made me a bit more optomistic about this hol but as i am going as a party of 14 with a litlle two year old i am worried for him. and i was just questioning whether the pool was normal or salt water?

Submitted By: Mia from UK
Date: 2008 April 17, 13:16

Comment: I went to Royal Park July 07. I went with my husband and 2 kids aged 6 and 9. When we first got there we was a little scared as we read many bad reviews. We was first picked up by a first choice kids rep on our coach, she was very nice. Once we arrived at the hotel, we thought WOW, it looks very nice at night time. In the morning we went to the Welcoming meeting where we was welcomed by all the reps who seemed very nice. We learnt alot from this meeting and glad we went. The kids rep also took the kids out so they wudnt get bored.

The Food:
The food here is eadable and no you wont be loosing a stone in a week. There is plenty of choice, at all times of the day. Yes its repeatitive if you eat chips everyday, but if you change what you eat than its fine. Most days we wud have a ncie salad for lunch, as its too hot to eat big meals. The food isnt great but its the same as any other med place.

The Hotel:

If you like sun bathing and getting in the pool, than its great if you like that, It has a big pool, and yes its very cold btu when its 30-32 everyday its just what you need. There is also a nice beach if you fancy a change and its all very diffrent than the pool.

The entertainment:

If you like joining in with games during the day than its just for you. The first choice ents have things going on from 10.30 till 4 everyday and it is actually very fun.

For the kids:

As I said before I went with my two kids 6 and 9. On the 2nd day they wanted to go and try the kids club, and the LOVED IT. The best bit was that kid reps. The made the kiddies feel so great and they loved it. they ended up going everyday for 2 weeks.

I aint going to say this place is Brillaint because it does have its bad points just like eveywhere, but it is good value for money.

The reps aint as bad as what every one says yes they get people shouting in the faces everyday, so what do u expect if they aint smiling 24 7. I found out that they get paid £1.70 an hour, and for the work they do they really are good. At the end of the day they are only humans, give them a break

Submitted By: Jodie
Date: 2008 April 16, 17:38

Comment: i was just wandering whether i should be worried about going to bulgaria or not after reading these commments

Submitted By: Danielle from UK
Date: 2008 February 28, 18:32

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: Me and my boyfriend visited here last June. we were looking for somewhere quite cheap to go however after seeing this hotel managed to persuade him to go for a nice 4* hotel for a treat. I don't think iv ever regretted anthing as much in my life, on arrival the hotel looked amazing all beautifully lit up. things went very downhill from there. We were shown to our room which was on a floor where not even the lifts went up to which we found was odd, the room was a shambles.

i couldnt even see from the balcony as there was some huge machine in the way, the bathroom didnt even have a blind and the window was huge so had to have a shower in front of the rest of the world. we soon found out from the receptionist we were in the workers quarters due to overcrowding. soon me and my boyfriend got food poisoning and were in bed for 3 days which is not fun in a room that smells of damp and doesnt even have a tv that works with terrible stomach cramps, sickness and so on. in the end i was taken to the local medical centre and put on a drip and had tests done to confirm that i had caught a urine infection and food poisoning, to make my bf feel a bit better we arranged for him to have a medical massage at the local recommended (by the reps) spa. another mistake, the cream they used caused his leg to come up in the most horrible rash iv ever seen and become infected, these are just a couple of problems i had. please dont think we are just a couple of typical moaners because we were really not, the nearest pharmacy is in a different town. just to finish beware when in sunny beach when catching the local buses, i was pickpocketed and had all my money, my phone and my camera taken by local gypsies, when i reported this to the rep they said this was a common problem. Why were we not warned then??? if any one has any problems whilst ur there make sure u get evidence of these problems and pursue your complaints! We are! Anyone looking to visit Bulgaria i would advise you to not go to this hotel and maybe go to the other side of Bulgaria to Golden sands.

Submitted By: joe
Date: 2008 February 18, 01:51

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: awful place worst i have ever been to just do not go here

Submitted By: graham
Date: 2008 February 05, 15:54

Comment: we stayed here at he end of august 2007 had a real holiday from hell all sick was wondering how everyone else got on with first choice

Submitted By: ALISON
Date: 2008 January 17, 22:39

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: This was the "HOLIDAY FROM HELL" not very nice people found out that its run by the mafia!! We have never experienced anything like this we have travelled abroad for over 30years and this was a nightmare.

Submitted By: Katie from UK
Date: 2007 December 07, 01:39

Hotel rating

Overall		3/5
Staff		5/5
Rooms		4/5
Food		3/5
Fun		2/5

Comment: The Bulgarian staff were all very nice and the restaurant Taliana was the best and of course Hristina!you should be going there !

Submitted By: katy norwood from england
Date: 2007 November 15, 12:17

Hotel rating

Overall		4/5
Staff		5/5
Rooms		4/5
Food		3/5
Fun		5/5

Comment: the place was brill and i would love to go again

Submitted By: Debbie from UK
Date: 2007 October 24, 15:05

Hotel rating

Overall		1/5
Staff		1/5
Rooms		2/5
Food		1/5
Fun		1/5

Comment: cryptosporidiosis
look it up before you go youve been warned!

Submitted By: dave from ireland
Date: 2007 October 23, 01:02

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: everything kelly said in last review true this place is a corrupt hell hole people nothing more than slaves just lineing the pockets of thugs and mafia keep away

Submitted By: kelly from scotland
Date: 2007 October 21, 19:01

Hotel rating

Overall		1/5
Staff		3/5
Rooms		5/5
Food		1/5
Fun		3/5

Comment: me my husband our 3 year old son and 6 year old niece booked last min deal for 14days we were just under 1500 great.
then we looked up this web site to read up on the hotel.we sat laughing at reveiws and thought never mind your hoilday what u make it.
we arrived at the royal park hotel and wow it looked great but we have learned if the hotel looks great the food might not be.
we got taking to room looked nice and big.

the next day meeting with reps got to know a little bit more about the place and book trips. we booked lazy day trip and bulgaria night something to look forward to.
the first day just chilled and noseied about the food was great that day and we thought prefect.so the tues great wed lazy day trip great go on boat get drunk do a bit of fishing meet nice people that were not at hotel and we aiso meet a couple from ireland and there 3 kids that were at our hotel.went back to hotel sat at pool were we meet a couple from newcastle and there 6 kids.that night went to irish bar met a couple from london and a couple from fife with there we lass and the irish couple from boat.the kids all played and all us adults had a laugh.thurs sat at pool with the fife couple the newcstle couple and the kids played.wow great hoilday great people but how wrong was i going to be .
fri took all 4 adults 8 kids to mcdonalds in sunny beach chilled out. that night is when it took a turn to hoilday from hell!!!!!
my husband and the newcastle lad went to the nightclub in the hotel after leaveing were set about by 2 bugaria guys the nxt thing police jumped from bush and arrested my husband he was taking to the sunny beach police station were they beat him up and wre rude to him for the nxt 15 hours.no food or water giving to him.the nxt thing hes in hotel looking for money fearing his life he had to pay 1500 for freedom to the guys who started fight at hotel the night before . set up 1 the police were there straight away its a good 20min drive away 2 the bulgaria guys being at police station waiting for a cut of money 3 police taking cut of money 4 the russian mafia guy being there to take cut of money.the newcastle guy had to pay the same on the monday and they were all there again waiting for there cut?
so we learned no one higher than russian mafia they own all or most of hotels flats buinesses etc the have the run and it is the most unsafe corurpt place.so my advice is DONT GO THERE UNLESS U THINK UR HARD ENOUGH!!!

Submitted By: jordan mullholland from scotland
Date: 2007 October 19, 22:46

Hotel rating

Overall		4/5
Staff		3/5
Rooms		3/5
Food		1/5
Fun		4/5

Comment: awryt, great holiday but they treated staff teribly but they werent that nice anyway. but god you stub your toe on a tiny step all thee time. had a good laugh met a few pals there.....it was in 2005 but..awk well..

Submitted By: jordan mullholland from scotland
Date: 2007 October 19, 22:12

Hotel rating

Overall		4/5
Staff		3/5
Rooms		3/5
Food		4/5
Fun		4/5

Comment: awryt, great holiday but they treated staff teribly

Submitted By: dean from england
Date: 2007 October 18, 18:58

Comment: can someone tell me if i should be looking forward to my holiday to elinite.

Submitted By: freeman
Date: 2007 October 13, 18:28

Hotel rating

Overall		2/5
Staff		1/5
Rooms		4/5
Food		1/5
Fun		1/5

Comment: i have just returned and will never go back!!!,AWFUL FOOD, RUDE STAFF, LOVELY COMPLEX WHEN THINGS ARE OPEN!!!

Submitted By: donna from england
Date: 2007 October 06, 17:41

Hotel rating

Overall		1/5
Staff		2/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: best part was the barbecue where we were made to feel very welcome everyday..cannot comment on the rest of the holiday, but thanks to all the staff at the barbecue. also Eric, from middlesbrough....where are you? email does not work....Donna and Nigel

Submitted By: DONNA PASHLEY from U.K.
Date: 2007 October 06, 17:38

Hotel rating

Overall		1/5
Staff		2/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: N/A

Submitted By: sue derbyshire from mansfield
Date: 2007 October 05, 00:01

Hotel rating

Overall		1/5
Staff		2/5
Rooms		2/5
Food		1/5
Fun		2/5

Comment: if you read i waterfield's comments 24th sept 2007 every thing that they have said is true when we arrived only 2 rooms not 3 paid for sea viev and interconnecting as we had taken in laws with us but all on different floors told no more rooms sister and brother in law had to share our room until one was available but filming bulgaria next top modle at hotel they all had their rooms all together as they were staying at the hotel, partitioned some of the restaurant of for these modles and their fans,kept awake most of the night with the film crew moving their equipment around the landing, we had glasses from the bar they were taken off the bar dumped in dirty water and the filled with so called lager,this made us have up set tummies for 2 days, meals if you had it for dinner you had it for evening meal if you wanted it warm you had to be the first in,they run out of beer ended up buying from it from the hotel shop, should have gone to skeg.

Submitted By: steve,darren,helen,vicky and gaye from wales
Date: 2007 October 03, 15:22

Hotel rating

Overall		3/5
Staff		2/5
Rooms		3/5
Food		1/5
Fun		3/5

Comment: just got back hotel was ok food absolutely horrific glad the kids wernt with us as they would have starved, had food poisioing for 2 days before leaving resort reps were a waste of time and full of shit (obviously they didnt eat here)!!!!excuses about a viral infection in the resort if you dare to go take pleanty of medicines with you as there is no pharmacy on site the nearest 10km away in sunny beach glad to be back home and trying to put weight back on instead of buying a new wardrobe!!!!!! save your money and go elsewhere

Submitted By: Teresa from travel date 10th-25 sept
Date: 2007 September 29, 17:43

Hotel rating

Overall		5/5
Staff		3/5
Rooms		3/5
Food		4/5
Fun		5/5

Comment: For all of you that have been reading the bad reveiws and are worried please dont be!i cant start to tell you what bad state i was in with worry before going to this hotel i contacted ABTA a solicitor and first choice on many occasions for advice and to see if i could get my holiday changed but no joy,and i am so glad we did go there it was fantastic and NO TONY i am not a fc rep!! me my husband and 3 children aged 7 9 and 12 had a fab time plenty for kids to do fantastic kids clubs thanks to aman nicky and amy,Food was fine more than enough choice as we were so worried we went vegatarian for two weeks but we certanily did not starve!the hotel was lovely like a palace very clean, the water park was amazing my kids had plenty to do for the whole two weeks witch ment we could relax and enjoy our holiday to.
The hotel is set in what they call a little village behind closed gates you had plenty with in this shops cafe spa etc it was very safe my 12 year old was able to walk around with friends with out any worry.
We did not wont to come home we were certainly not expecting what we got i do wonder with some of these bad reveiws if we went to the same place? maybe there was a problem in high season but i sure there is not now we saw nobody ill or heard any one complain,i would just say dont drink any of their water the water in the resturant, so i was told is tap water bottled water is so cheap its no hard ship.What we did see alot of is people making pigs of themselfs going up for seconds and thirds also with drinks to, maybe these are the ones that get the bad stomachs!!
What i have learnt from all this is not to take any notice of these web sites!!

Submitted By: l waterfield
Date: 2007 September 24, 00:43

Hotel rating

Overall		2/5
Staff		1/5
Rooms		2/5
Food		1/5
Fun		1/5

Comment: On arrival in the dead of night this hotel looks very impressive, one of if not the best looking I have ever arrived at on a package holiday. All lit up and the water park within the grounds gave a very impressive and exciting start to a much needed holiday.
The reception area again when you arrive in the dead of night is also very impressive, and we have never had bell boys before.
We were very happy with the room (5th floor) and the sea view was fantastic.

This unfortunately is pretty much where the good went bad.

These are our experiences over the next 14 days,
The food in the canteen, it cannot be called a restaurant by any stretch of the imagination was very poor. It was pretty much exactly the same as the day before. Stewed meat, rice, chips (mostly cold) pasta, tasteless pasta sauce.
Fish fillets with the biggest bones I have ever seen and with the heads on clearly not fillets, rabbit ribcages, and if that’s not enough what the hell are GIZZARDS?
Salad bar consisted of cucumber in half inch slices, tomato, spam, and sliced processed cheeses, olives and not much else.
The bread was hard dry and to my mind stale, for the whole 2 weeks.
When visiting the canteen the staff in there were quite rude and couldn’t wait to take your plate, if you get up to fetch a drink don’t expect your plate to be there when you get back.
The first day I went to the bar to get a round of soft drinks for the kids whilst they were eating, 9 cokes please and was told I could only have 2? What’s all that about, we had 9 kids in our party?

On complaining about this to the reps we were told, and I quote “we never eat there; we go to pakos bar just down the road if you want decent food we suggest you go there!”
On complaining to the rep that all of our 22 strong party including the kids were ill with stomach upset and/or violent diarrhoea we were asked, and I quote “have you tried pakos bar” we told her that we had just been drinking the water from the water siphons and were told “don’t drink that the bar staff just fill them from the tap” brilliant I and both my kids had the squits for the last 3 days and that’s all we had been drinking!!!!
The mixer drinks machines are also plumbed into the tap water so no escape there either!

Poolside bar, you have the choice of 1 kind of beer, vodka, rum, gin, whisky (until they run out) coffee, hot chocolate, Pepsi, orange, lemonade or tonic water.
Hot dogs, both the bread and the hot dog sausages left uncovered all day from when they put them out at 8am to when they take them away at 5.30.

Pizza/ kebab hut, again all food left out in the open all day. Pizza is admittedly fresh as there is always a long queue and is served as soon as it comes from the oven, but is thrown onto a plastic tray and shoved across a dirty counter top to you by a old woman who clearly didn’t want to be there. The kebabs consisted of 2 or 3 pieces of pink chicken meat, one slice of cucumber and a tiny bit of onion in hot dog bread, again all left uncovered to anything that might want to land on it whilst the staff sat in the back room behind a curtain smoking.

Reception bar, in the whole 2 weeks holiday I didn’t get a cup of coffee in a cup or a beer in a glass. All the drinks throughout the hotel were served in plastic cups. Around the pool is expected but in the bars away from the poolside and indoors this is unacceptable for a 4 star hotel.
All the hot drinks were out of a drinks machine similar to the ones found in your works canteen or train stations etc so don’t expect a proper coffee anywhere in elenite. Unless you go to the frigate bar and pay for it! This is also in the next hotel down the beach.

Irish bar, sounds great, an Irish themed pub not like any I have ever been in. it looks like this pub was an afterthought as it is virtually underground is small cramped scruffy and quite stuffy when full, without any windows or proper ventilation. Again all the drinks were mostly served in plastic glasses but if you do manage to get a glass hang on to it as they only have about half a dozen. Also the bar staff have a weird notion of setting light to paraffin on certain cocktails, we didn’t ask anything else about this but it did fill the room with paraffin fumes which had nowhere to escape!!
Anything other than the one choice of beer and the spirits mentioned before then you have to pay for it. 5 lev for a bottle of beks about £1.80 and the spirits were just ridiculous prices. We went to the shop just down the corridor from the bar and bought it from there 1.60 lev about 60p a bottle.
Took our own spirits too, just got the mixers from the bar, left the bottles on the table all night and nothing was ever said so we kept doing it.
At least we had a decent drink and it was a hell of a lot cheaper than the bar.

Above I mentioned the corridor leading to the Irish pub, to get to the pub you have to go by the computer room 6 lev for an hour which is reasonable, loads of pc games and that there tinterweb thingy. Gift shop, jewellery shop, shop selling beer, crisps, and sweets fags etc. a dodgy clothes shop selling fake brand name clothing. A so called jjb sports shop also selling fake brand names. A tattooist of all things and a pool/ arcade. 1 token for the arcade games is 1 lev/ 35p ish one token for the pool table is 3 lev/ £1 ish. If you have kids and sit in the Irish bar expect most of your holiday money to go into those machines as there is nothing else for the kids to do.

The amphitheatre, we never actually got to use this as none of the evening entertainment happened. Just as well as we didn’t even find it until the start of the second week. When we complained to the rep about the evening entertainment that was not only advertised in the brochure but was also on the first choice board in reception, she told us that the manager hated first choice and wouldn’t let them put any entertainment on. We had bingo and a couple of game shows in the Irish bar in the whole two weeks of our stay. Fine you might think but if you are not sat around the bar you will not see a thing as the place is just too small and simply not laid out for such things.
Also the rep told us that after they had finished bingo or whatever they had to leave the hotel grounds immediately and could not have a drink or chat with anyone.

Beach bar, this is a fantastic looking bar smack on the beach but you have to pay for all the drinks there. Also don’t expect a quiet day on the beach as this bar bangs out dance music from about 10am till 10pm and it is very loud. Anywhere on the beach its loud full volume dance music morning till night, anywhere behind it and all you get is the bass, bloody annoying I’ll tell you. What’s more it’s always empty. We made the mistake of going in there the first night 1 beer (half pint) 1 amoretto and coke, 1 Jim beam and coke came to 45 lev which worked out at roughly £16. Needless to say we didn’t venture in there again even if we couldn’t escape the noise of the place.

Frigate bar, next hotel down the beach but in the same complex.
This is a pay bar and not all inclusive so we didn’t bother going for a drink there, looks nice inside though. Dam site nicer than the inclusive bars anyway.

Coffee shop, in the same complex as the frigate, ok same as all the other inclusive bars but had more glasses. Also this is the only place in the whole complex where the kids can get ice cream. Only ice cream mind no suckers/ lollies etc. so if you are sat beside the pool at the royal park and your 7 year old wants an ice cream as they do then it’s a good 15/ 20 minute round trip in flip flops to take them to fetch an ice cream. Also in there you have the shops mentioned before minus the dodgy clothing and the arcade and pool tables prices as above but different tokens. On the plus side on the steps leading up to the coffee shop you can buy a fake Rolex watch from the watch stall (other fake watches are available)

Also in this complex is the night club where you can send your 13 year old to get drunk of a night if you so wish as many were doing while we were there. But they can get a drink at any of the other bars on the resort as the bar staff didn’t care who they gave alcohol to, as did the shops. We didn’t believe it so we tried and every time my lad came back with a drink. (Obviously we didn’t let him drink it)
The entertainment in this complex was not for the English at all.
The restaurant in this hotel looks a lot nicer than the one at the royal park but you can’t eat there.
Bowling alley, looked newly built never tried it as our kids weren’t interested so cant comment on that one.
Sozopol restaurant, not bad but not great either and you have to be up early to book it on the day you want to go.
Sunshine restaurant, booked a table for 16 at 8pm, when we turned up it was closed. Back at reception the answer we got was the preferred one to any problems “I don’t know”
When we went to the royal park canteen around 8.30 most of the food was gone and was not being replaced either. Bearing in mind it closes at 9.30 this isn’t good.

Most nights around the complex you will find drunken teenagers running amok. Up and down the corridors banging on doors, up and down in the lifts and being noisy and at times abusive, parents probably sat in the Irish bar.
One night my cousin and her family in the next room had a powder fire extinguisher fired under her room door. Her 7 year old was going to the bathroom at the time and was covered in the powder and was subsequently sick all night. The whole room was covered it was on the clothes bedding everywhere. When we rang the reception it took 10 minutes for them to get up to the 5th floor and there were 6 of them. They first accused us of doing it saying that it couldn’t get under a closed door and after much arguing in the corridor my cousin’s husband and I were made to go to security. Once there we were forced into a small storage room with the CCTV recorders. At this point none of the staff would speak English to us, we had to stand and watch the footage which clearly showed it wasn’t us. At no point were we offered an apology for the way we were treated. Nothing ever happened to the people who did let off the extinguisher. The next morning the staff went round the hotel and removed all the powder extinguishers fro the fire points.

If you plan on going into sunny beach, which is the closest town of 10km go for the 9.50 am bus, the 10.50 am bus is rammed and you probably won’t get on. Everyone queues up but when the bus arrives it’s a bit of a bun fight to get on.
2 lev or 70p ish though is very good value.
The taxis outside the gates are very good 25 lev and 20 return and they are always waiting for you whatever time you want to return.
Sunny beach is an experience you can buy almost anything fake there from a Rolex watch to designer shirts and jeans dirt cheap too. Great if you like that sort of thing. You can also buy cs gas, pepper spray, cross bows, hunting knives, flick knives, throwing stars, nun chucks, stun guns or tazars, coshes in fact a whole array of deadly weapons on the market stalls also along the beach. If you can buy them you can bet the local thugs and street robbers have them too.

The bars and restaurants along the sea front offer some great food and beers at really good prices. Also whilst visiting the sea front you can check out the other hotels. Kind of like on bulls eye, look at what you could have won!!!

Steer clear of the fruit sellers, they will rob you and they are everywhere. Buy a money belt is my advice if only for your own peace of mind.

The royal park hotel should be a fantastic place, it looks fantastic in the brochure and on the internet, but beware something has gone seriously wrong to cause this many complaints. Also don’t forget once there you are trapped there is nothing else within walking distance.
The food, the service, the ignorant staff and the management’s attitude towards first choice will guarantee you a fairly miserable holiday, probably one you spent all year saving up for.
My holiday cost £1700 for 2 adults and 2 children, but we ended up spending over £1000 on eating out, drinks and entertainment. Not great for an all inclusive holiday.

I would not recommend this hotel or resort to anyone,

Submitted By: sue from uk
Date: 2007 September 22, 18:28

Hotel rating

Overall		1/5
Staff		1/5
Rooms		2/5
Food		1/5
Fun		1/5

Comment: this hotel is terrible and the staff are very rude i would not recomend this hotel to anybody.

Submitted By: Sue Williams from Wales
Date: 2007 September 21, 15:42

Hotel rating

Overall		2/5
Staff		3/5
Rooms		4/5
Food		1/5
Fun		2/5

Comment: We've just returned from a 2 week holiday. 4 out of 5 of us had sickness and diahorrea. My daughter was fine - may be a conincidence but she is a veggie and did not touch the meat. The choice of food in the restaurant was very poor and very repetative.
The last 5 days we ate in Paccos and found that our stomachs were much beter for it. Please don't be put off by your first impression of Paccos.

First impression of the hotel was brilliant, the setting, the frontage, the water park etc., but closer inspection showed a hotel that is starting to age.

We have been on all inclusive holidays for the last 6 years and so we knew what to expect, but we found this hotel very dissapointing.
Thre are 4 lifts in the hotel, but it is quicker to walk (and we were on the 8th floor!)

Entertainment was a bit of a let down. Game shows every night where audience participation was a must. The only actual show that was there you had to pay for. The ampitheatre sounds nice, but as anyone with children knows toilets are a must and I was a bit annoyed at having to walk back to the hotel everytime my son wanted to go!

Kids enjoyed the Kids Club, but I was a bit worried that the reps seemed more interested in having a good time and throwing water over themselves whilst dancing with the kids.

The pool is very cold but the sea is within easy reach and much warmer. The water park is great, but the lifeguards don't seem to have much control or be very interested.

We will probably go back to Bulgaria, but we will definitely not return to Elenite Village.

Submitted By: k mason
Date: 2007 September 21, 14:22

Hotel rating

Overall		3/5
Staff		1/5
Rooms		3/5
Food		1/5
Fun		1/5

Comment: food poisoning

Submitted By: Kiera from Ireland
Date: 2007 September 20, 23:28

Hotel rating

Overall		3/5
Staff		4/5
Rooms		4/5
Food		2/5
Fun		3/5

Comment: Stayed week commencing 27th August with my husband and 2 children aged 3 and 6.
Our room was Very clean and the maid could not do enough for us,lots of fresh towels every day.Food was very poor we only tried breakfast and dinner once after that we ate out.Lunch better as the pizza was great.
Kids loved the waterpark and the beach.

be warned however the waterpark floor area is lethal our own children slipped badly there and we witnessed numerous other children falling badly)
The trip on the boat to Nessebar well worth it.
We were glad we were not staying in Sunny Beach,not nice!.Paco's very over rated we had to queue longer here to eat than at the Hotel.
To Fran from England my son got a henna tattoo on his arm the day before we left at the hotel ,the area is now a raised red mess which is very swollen,this being nearly 3 weeks since we got home.
My advice to anyone thinking of letting their children get these tattoo's is don't!
Bulgaria in general is not yet fully geared up for tourism and this particular hotel needs to look carefully at a number of issues particularly the lifts,food,night-time entertainment and the awful bar in the basement.
Maybe in a few years this hotel will improve but i would not recomend it as it is now.
By the way none of us got sick in any way maybe because we did not really eat in the hotel and only drank wine we brought ourselves as the beer/wine on offer was vile.

Submitted By: claire from luton
Date: 2007 September 19, 15:05

Hotel rating

Overall		1/5
Staff		1/5
Rooms		2/5
Food		1/5
Fun		1/5

Comment: Just returned, husband is now off sick with stomach, i feel awful. i fell on a wet floor and hurt knee and arm. Room was ransacked despite having a late check out. the food was awful, the pool was so cold no one went in it. The entertainment was very poor and the reps were no help.

i tried to go home after 2 days and cried when the plan landed after 10 days as i was glad to be home.

i wont ever return and understand why thompsons removed this holiday from there brochure sadly it was taken on by first choice!

save your health and cash just dont go

Submitted By: josephine from ireland
Date: 2007 September 19, 14:18

Comment: i stayed in the royal park fr the 27th aug for 2weeks, after reading the reviews before i went i was really concerned because i had 2 two young children aged 2and 9months i was so worried i even tried to cancell but couldnt anyway i am glad now l didnt we had a great time. i did get a rummy tummy on my second week not to bad though no vomiting or tummy aches my 2 year old got in on the last day of our holiday but everyone eles was fine. to martin ball who is concerned about his baby i wouldnt be my9th month old was fine i did however bring all my own food for him and kettle to boil water and sterilize bottles, he had a great time and loved to pool. i do however understand why some people complain the lifts are a joke and food is not a great. but all and all we enjoyed our stay there and would go back but not in high season as l would say the queue would be to much and lifts a nightmare. ps. the entertainment is awful except for the bulgarian entertainers.

Submitted By: david and sara williams from uk
Date: 2007 September 18, 02:50

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: ow man! first holiday to elenite and got kicked outa room on last day at 10am! no one told us about hceck out thinking it was in price. we had the stomach cramps for 5 days then when we went home and had test it was food poisoning.

the kids never pood so much. they lost 2 half pound in body weight. first choice is rubbish. sod this going else ware again weather was ery cold to .

Submitted By: Richard from East Sussex
Date: 2007 September 17, 17:28

Hotel rating

Overall		1/5
Staff		1/5
Rooms		2/5
Food		1/5
Fun		2/5

Comment: The Best advice on this Hotel is to Aviod it at all times. This Place needs pulling down . If you look close enough you will see the cracks appearing already . Good points about this Hotel There arn't any Food Poor. Drinks Poor
Swimming pool Poor . Rooms Poor , staff poor
save your money and go else where

Submitted By: val from uk
Date: 2007 September 15, 23:55

Hotel rating

Overall		1/5
Staff		2/5
Rooms		3/5
Food		1/5
Fun		1/5

Comment: Just returned from 2 weeks in this hotel
where they get 4 star from i'll never know.
The staff are very ignorant very unhelpful, our room was clean the maid was very pleasant( the only one in the place who was)
The food is disgusting childrens meals no variety ate out constantly could not face the food.The only good thing about this holiday was the kids club kids reps very good.I have been on a all inclusive holiday before and it was brilliant.

f you are considering this place all i can say to you is try and change it. out of everyone who was in this hotel no one had a good word to say about it.My advice is avoid it like the plague.I would never return not even for free. Two weeks of HELL.

Submitted By: keren from glos, uk
Date: 2007 September 15, 22:36

Hotel rating

Overall		1/5
Staff		1/5
Rooms		3/5
Food		1/5
Fun		2/5

Comment: Saved up all year to take best friends on holiday, absolutely the worse holiday experience ever.

Out of 9 people, 8 were extremely ill with stomach cramps, sickness etc, the staff were the most unhappy and rude people i have ever met, the bar staff were the worst poring drinks into plastic cups they were even puting coffee and tea in the plastic cups the spirts arnt what you think! we were frequently being let down, NO manager when we despretly wanted to complain, my two childern were extreemly ill my 15 year ols son was ill on his birthday ruining his hole holiday and birthday and was ill from the 28th of august untill the 4th of september have to have time of school from his gcse's also my 12year old boy was ill have the say problem, most of the hotel was not clean the tattoo'st in the shoping center in the hotel was using needels that wernt coming out of pakets!! so please if you would like a good holiday dont choose this holiday ever !!

Submitted By: PAUL from GLOS
Date: 2007 September 12, 16:02

Hotel rating

Overall		1/5
Staff		3/5
Rooms		3/5
Food		1/5
Fun		1/5

Comment: Been home a week and we are stiill all ill. The Royal Park should be closed without question, do not go there you will waste your hard earned cash. You WILL be ill.

Submitted By: Fran from England
Date: 2007 September 12, 14:47

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: We visited back in july/august (comment 7 aug). My children aged 8 and 6 had henna tattoos from the hotel on the night we returned to england within 24 hours their arms had blistered. it has made an awful mess of their arms we have had to visit the docs several times. If anyone else experienced the same please get intouch. I would avoid this at the hotel, it seems they don't use the proper henna!

Submitted By: martin ball
Date: 2007 September 10, 23:12

Comment: i have what will be a 9 month year old baby when i stay at this hotel please email me is it safe to go or should i justchange the hotel and ifso were would you say

Submitted By: nottingham family from england
Date: 2007 September 10, 17:53

Hotel rating

Overall		2/5
Staff		2/5
Rooms		3/5
Food		2/5
Fun		3/5

Comment: went to this place 2006 seems nothing as changed much, still can't cater for the masses,

Submitted By: Deborah from uk
Date: 2007 September 08, 12:32

Hotel rating

Overall		4/5
Staff		5/5
Rooms		3/5
Food		5/5
Fun		4/5

Comment: we had the typical holiday belly, but the hotel was very clean -cleaners were on duty and cleaning every hour of the day.The food was superb. There were queues for everything but not to long as long as you didnt go to the resteruaunt as soon as it was opened. I would recommend this place so much that we are going back next year.
However the first choice reps were as much use as chocolate fireguards

Submitted By: haydn morgan from wales
Date: 2007 September 06, 23:34

Hotel rating

Overall		2/5
Staff		4/5
Rooms		2/5
Food		1/5
Fun		1/5

Comment: arrhojust come back from bulgaria stayed at
royal park hotel elenite .
there were 8 of us 4 in each room after 3 days
7 of us went down with sickness & diarrhoia
we went to see doctor on site he was more interested how much medical access we had on our medical insurence.
and told us to get the bus into sunny beach
to buy immodium.which we bid for the rest of our holiday my grand daughter wos the only one that was not affected my advice stay away from this hotel .

Submitted By: caroline from England
Date: 2007 September 06, 19:42

Hotel rating

Overall		3/5
Staff		3/5
Rooms		4/5
Food		5/5
Fun		2/5

Comment: Well i gotta say all the terrible comments below are i think a little over the top, unless my family were just very lucky. We had a lovely time, ok we had a couple of days with runny tummies, but i think you get that anywhere abroad. My boys both got ear infections, but that's as bad as it got. I did find the floors extremely slippery, due to the amount of mopping the cleaners were doing 24/7. And being on the 8th floor was a nightmare for getting a lift.

Entertainment for adults needs to be looked at, as there really wasn't much to do if you had children older than 12. But on the whole it was a beautiful hotel and the views were a wow factor.

Submitted By: nell from u.k.
Date: 2007 September 05, 23:03

Hotel rating

Overall		2/5
Staff		3/5
Rooms		4/5
Food		3/5
Fun		2/5

Comment: we have returned from a two week holiday on 27th august and we feel as if we need a holiday to recover. we are a family of 6 and all of us had an upset stomach some for longer than others , my daughter and her friend had it for the whole two weeks and the rest of us for about 4 days but all at different times, the problem is you dont feel poorly just every time you ate or drank something about 10 mins later you got a terrible stomach cramp and had to go toilet.

e were with a larger party of 19 and 18 all got the squits and most people we spoke to all had the same problem, whether it was the food,water or the pool we couldnt tell you but most of the people who came with us were first timers for all inclusive and it has put them off, there wasnt enough pools for the amount of people (not everyone likes the beach) there wasnt enough snack bars in the day which resulted in waiting for 45 mins for 1 slice of pizza and there isnt enough bars for you to get drinks of any sort. we have been all inclusive before and it wasnt as busy as this at the snack bars etc and in the evening there was only one place for live entertainment and that was the ampitheatre. so basically for the amount of people in the hotel at peak season there just isnt enough snack bars and entertainment.(there are only so many games of trumps and 7 card bragg you can play in two weeks!) we wont as a family being going back there again.

Submitted By: theresa from uk
Date: 2007 September 04, 01:57

Hotel rating

Overall		2/5
Staff		2/5
Rooms		4/5
Food		1/5
Fun		2/5

Comment: hi just to let you all know, my sister put in a review tracy just below.we now have my daughters results from the doctors,shes got compilabacta=food poisioning and cryptosporidium=water born bug from the swimming pool.now shes on antibiotics starting to feel a little better after 2 weeks of the squits lost a lot of weight and we are all so glad to be home .so dont eat or swim!!!!

Submitted By: S Higgs
Date: 2007 September 03, 22:44

Hotel rating

Overall		1/5
Staff		2/5
Rooms		2/5
Food		1/5
Fun		1/5

Comment: This was our first taster of a fully inclusive holiday and will certainly be the last (back to Eurocamp next year!) It's been seven days since my family returned from this hotel and we are still suffering the after-effects...so be prepared for sickness, diarrhoea and severe stomach cramps.

I would suggest booking an extra week off of work on yor return because you'll need it!

The shower rail fell on my head, the lifts painfully inadequate for the amount of people (normally transporting at least two large lilos) and I dare not mention the food as it still makes me nauseous to think about tasteless sponge cake with synthetic cream.

If you want hygiene try eating off the floor of this hotel - it's cleaned meticulously (albeit without any hazard signs) but if you do get ill the doctor is very nice (I'm convinced he gave my son diluted Dettol to cure his stomach cramps so at least his vomit smelt better on the plane travelling home).

Forget faddy diets - simply book yourself in for a crash diet at the Royal Park. Or should that be Royal Parkhurst?

Submitted By: alison from northern ireland
Date: 2007 September 03, 20:31

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Fun		1/5

Comment: the worst holiday we ever had husband and son both very ill had to go on a drip to come home believe all you read about this place it really was awfull people sick everywhere and the food was horrendous i could go on and on but the best advice is to go nowhere near it if you have already booked try to change it i wish we had....

Submitted By: Debbie from UK
Date: 2007 August 31, 22:41

Hotel rating

Overall		1/5
Staff		1/5
Rooms		3/5
Food		1/5
Fun		1/5

Comment: Have just started to recover from a nightmare holiday.
Diarrhoea stomach cramps sickness dizzyness that was 75% of the hotel. Yet they continued to ship in more guests with no warnings.
The reps were a joke - the hygiene unbeliable.
The view however was lovely but the only view most could endulge in was inside the w.c.
these smelt horrendous & were often covered in diarrhoea or sick on the floor.
The food was cold & topped up with more cold food instead of replaced.

The pool bar had no hot running water & was left exposed at night for the cats to lick away at the drink taps after of course licking their own bottoms - like they do....
Go if you dare I got ill after day 1 after eating just salad & fish no booze no over indulgence. after day 1 toast dried bread followed by stavation so I could travel back on the plane not in the w.c. We have been home 4 days & both me & my daughter are just starting to recover.
I could go on & on & on.
keep you money in your pocket if not it will end up flushed down the w.c like the contents of your stomach.
I have complaint to first choice .....watch this space

Submitted By: TRACY JAMES from ENGLAND
Date: 2007 August 30, 00:01

Hotel rating

Overall		2/5
Staff		2/5
Rooms		4/5
Food		2/5
Fun		2/5

Comment: The Hotel on arrival looks fabulous, the rooms are cllean and tidy, the pool is fine and so was the beach and waterpark.

However out of the 16 people that went all had a stomach upsets for at least 3 to 4 days each and at different times, the reps told us that it was a bug that was airbourne and going around Bulgaria, if this was the case how come that the only two in our party that was thankfully ok, was two 5 month old babies that did not touch the food or drinks, as we took our own for them.

My niece who is 7 was so ill and dehydrated that the doctors tried to put her on a drip, but could not get it into her, we are all thankfully home now, we are waiting the results from the Uk doctor to see what my niece has as she is still poorly.

We came home on Saturday the 25th August 2007 and so glad.

I have travelled to lots of destinations and have never experienced this so called bug (food poisioning). And will never return.

Paco's bar outside the hotel was a godsend, nice food, great atmosphere.

Submitted By: Gary from U.K
Date: 2007 August 28, 20:14

Hotel rating

Overall		2/5
Staff		4/5
Rooms		3/5
Food		1/5
Fun		1/5

Comment: The Bulgarian staff were all very nice and curteous,The First Choice staff U.K were not...
The food was absolutely aweful,out of 19 of us that travelled together paying a littlle over £13000.oo for the all inclusive deal,18 of us had and still have the squits.
But according to the reps there is nothing wrong at this fabulous venue.
Personally i have been ill for 9 days now.
Returned home this this morning,Thank God.

Avoid the whole package....It is a very depressing holiday..

Submitted By: Sarah from England
Date: 2007 August 28, 18:39

Hotel rating

Overall		1/5
Staff		2/5
Rooms		2/5
Food		1/5
Fun		1/5

Comment: Royal Park... not dissimilar to Jurassic Park; started with "ooh, aah, wow, look at the view," then running, screaming"...the true horror of the park began to unfold!!

We are well experienced travellers and were not expecting nor wanting an English experience abroad; we have been to many countries, stayed in many resorts and never usually moan or complain. We would not however return to the Royal Park Hotel, even if the holiday was given to us free of charge.

We stayed in a 4 star, all inclusive hotel in Cuba last year and the service, food and experience cannot begin to be compared, as was superior to the Royal Park in every way.

The whole family had severe food poisoning, which definitely was not caused by over indulgence.. the chance would have been a fine thing! Food was often undercooked and cold. I agree with the comment by Elaine.. it could be marketed as the latest fad diet. Seriously though, none of us feel completely well and we have now been back over a week. The children came back looking thin and pale. We have also had eye and ear infections.

Unbelievable but true.......

Emergency lighting that did not work! Regular power cuts, (at least seven), meant this was extremely dangerous as stairways and corridors were pitch black. Seriously, take a torch.

First Choice reps get paid!
They were unhelpful, lacked empathy and did not effectively deal with guests' problems. Hotel staff not surprisingly looked shocked by the behaviour of many hotel guests. People have commented that they didn't speak much English.. no problem there. Their English was far better than our Bulgarian!

The queues..
expect to queue and wait for everything including lifts.

The noise from the beach bar..
Club style music played at high volume from ten in the morning, until past midnight many days.. hardly the 'quiet relaxed, atmosphere' as advertised. Would have gone to Ayia Napa if wanted to party day and night!

Good bits

Packo's bar, outside the complex was a good escape. The food is cooked properly and it was inexpensive. A great atmosphere too.

The beach looked lovely.

Our room, although noisy; was clean, spacious and the maid visited every day.

We appreciate that it is August, but feel at such a busy period, there were not enough staff for the amount of people staying at the hotel. It was also upsetting to see that although there is a massive increase in development/tourism going on within Bulgaria, it didn't appear to benefit the majority of people, who live in abject poverty.

Submitted By: Elaine from N Ireland
Date: 2007 August 27, 19:41

Hotel rating

Overall		1/5
Staff		1/5
Rooms		3/5
Food		1/5
Fun		1/5

Comment: Forget Weight Watchers, forget Rosemary Connelly. Infact forget every faddy diet youve ever heard of - just visit the Royal Park Hotel, Ellenite - loose a stone in a week!!!!!!!
Dreadful food resulting in food poisioning will do the trick!!!!!! In fact the smell comming from the restaurant is warning enough.
My husband and I both suffered food poisining and ended up living off bananas and chips at PACKO'S.

Packo's is the bar outside the prison, sorry hotel gates and thank God for it!
If you're unlucky enough to have been sentanced to serve time at this God forsaken place, PACKO'S is a must - the only respite from this mundane, depressing compound.
We have just returned from an 11 day sentance and have never been so glad to be home.
The reception & bar staff are surly and rude,the security guards are straight out of Midnight Express.The whole tourism/property boom is controlled by the Bulgarian Mafia making themselves very wealthy indeed while the rest of the workforce remain impoverished.
The cleaners are OK though - clean towels every day and the beds were made but certainly not changed and no surfaces cleaned.
There isnt an ATM in the hotel - nearest one is in Sunny Beach a 6 mile, very overcrowded bus ride away.and the exchange rate at Strangeways is considerablly less aswell.
No one ever has any change! they just expect you forget about it. This is a general rule when any transaction is taking place in any of the resorts.
As for cheap, well cheap says it all - you'll get what you pay for - absolute rubbish!
At least in Turkey the fake gear can look OK and I'd love to hear Victoria Beckham's comments on her high waisted STRETCH jeans at 60 lev! (£25.00)
I could go on and on but I'll leave it there and my advice is just DONT DO IT, book yourselves into Parkhurst or somewhere equally relaxing!

Submitted By: alex from england
Date: 2007 August 27, 18:28

Hotel rating

Overall		4/5
Staff		5/5
Rooms		5/5
Food		4/5
Fun		5/5

Comment: I have to say i was worried by reading all of these reviews about royal park, the food at the hotel is fine, yes repetitive but find somewhere all inclusive that isnt??? fresh food is constantly being brought out and is always hot, fresh salad deserts and a large selection of main courses are available, if people had so called food poisoning it was probably due to eating far too much or drinking the unlimited amount of local beer on tap all day.

Our room for 4 adults was huge plenty room with pleasant bathroom and cleaned daily. theres a few wasps around which only really fly around emply glasses left by lazy people and if left alone dont bother you. I was disgusted at the problem in finding a sunbed by the pool as about sixty people religously get up at the crack of dawn to place their towels on, usually reserving one for each member of the family inc children who are in the pool most of the day. wish i had the nerve to throw all of their towels in the pool. beach was gorgeous and sea was very warm. not much on a night to do for a group of adults so take some playing cards. all of the reps very friendly and staff speak good english and more than helpful. Dont take in all of these terrrible reviews as some people are never satisfied and what can they expect for the money?? the hilton??

Submitted By: JAMES KARBY from england
Date: 2007 August 22, 00:14

Hotel rating

Overall		2/5
Staff		3/5
Rooms		3/5
Food		1/5
Fun		4/5

Comment: I really dont like this holiday, because i am rather large the food facilities were not at there greatest, I was Only aloud 3 course meals i would have like 5 :(, everything else was fab

Submitted By: snake charmers
Date: 2007 August 21, 14:59

Hotel rating

Overall		4/5
Staff		4/5
Rooms		4/5
Food		2/5
Fun		4/5

Comment: returned today from the royal park after a week of sun and fun.The kids had a great holiday with no tummy upsets adults did but we put it down to the beer and sun over indulgence and not the food which was very similar to any all inclusive we've been to.All the staff were friendly and helpfully and the first choice reps certainly made the children happy.

f your looking for lots to do in the evenings then sunny beach is a mass of bars restaurants clubs and fake goods shops all within a short bus trip or taxi.The sea is warm and safe for swimmers or paddlers with the usual windsurfers jet skis pedalo's.If the beach or pool isn't for you then the aqua park is on site and a lot of fun for all age groups.

Submitted By: William Quibell from UK
Date: 2007 August 19, 23:13

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		1/5

Comment: Just got back from 2 weeks here. Truly a hellish experience. I was violently ill for a week with food poisoning - almost every British guest had similar experience. The food is vile - pink uncooked poultry every day. The First Choice reps are the worst - they don't care, do nothing and are rude, aggressive and arrogant in the face of the vast many complaints made. You will be very ill at this hotel.

Submitted By: Louise from England
Date: 2007 August 19, 00:27

Hotel rating

Overall		4/5
Staff		5/5
Rooms		4/5
Food		3/5
Fun		4/5

Comment: Just got back from 10 days at Royal Park Hotel, and it was best holiday i've been on, and i will definatly be going again. When we arrived after a 5 hour delay they quickly checked us in and took our bags straight to our room, porter was very grateful of the tip. The room was large with a great view of the mountains and water park, but who really cares about what you see from the balcony, we hardly spent any time in the room to appreciate the view.

Room was fairly clean and towels were changed daily, beds made everyday, beddding changed every 2 days.
Yes food wasn't brilliant but what do people expect when they have to cater for over a good few hundred people for breakfast, dinner and tea, but i certainly didn't see people complain when they had 7-10 plate fulls of all the different foods for a family of 4-5 people. The dinning staff were lovely, very polite and always cleared the dirty plates within 2 seconds of you finishing, the ice cream is ace that i'll miss.
The endless supply of free alcohol was fab, but i would definatley recommend going to the beach bar which is a payable bar, but sell very cheap fantastic ranges of cocktails, they are about 7.60 lev which i thought was very reasonable.
We spent most of our days at the aqua park which it does cost you to hire the loungers and parrasols, but it is only 5 lev per bed and parrasol. It was not over crowded and had a really nice atmosphere. unless you get up at 7:30 everyday to get a lounger on the beach or by the pool, there was no chance of spending the day at either of these places. this was the reason we spent most of the time at the aqua park but there was always loungers avaliable no matter wat time of day it was, and the slides were fab.
Entertainment at night was reasonable for adults but fantastic for children, the first choice entertainers were great and always made sure there was something for the kids to do. There was a show on everynight at the ampitheatre, and also at the animation hall which seemed to suit people of all ages.
I would definatley not listen to other peoples reviews on this place until you've been, as i read all the bad reviews about it and was dreading going, but me and my boyfriend had a fantastic time.

Submitted By: aimee from england
Date: 2007 August 18, 13:24

Hotel rating

Overall		5/5
Staff		5/5
Rooms		5/5
Food		5/5
Fun		5/5

Comment: this was the best holiday eva and im going agen this year as i went in 2005. It was a mazzing i recomend it to evry one all ages .

ILOVEDIT

Submitted By: Shuv
Date: 2007 August 15, 15:17

Comment: Are banks or places to change currency plentiful in elenite. We are going to royal park hotel in elenite in a few days and are worried about getting currency b4 we go..its hard to obtain at short notice, also is the rate better in bulgaria than banks would give here. Is there a spa or beauty salon nearby and how do prices compare to home.

Submitted By: Nicky from England
Date: 2007 August 09, 00:32

Hotel rating

Overall		1/5
Staff		2/5
Rooms		2/5
Food		1/5
Fun		1/5

Comment: For your info any one who has been my husband has been violently ill from this hotel there is a firm of solicitors that are interested as you can possibly claim 08000 384384 as this has cost us dearly having returned from this hotel recently.

Submitted By: kerry from uk
Date: 2007 August 08, 20:00

Hotel rating

Overall		3/5
Staff		2/5
Rooms		3/5
Food		1/5
Fun		1/5

Comment: Just got back, 9 out of 10 of us had diarrhea a long with painful stomach cramps, it seems like so did all the other guests too, don't know what caused it but we got off lightly speaking to others who had to go on drips. most people were trying to get home early as they had had enough, we stayed for 2 weeks which was too long. take lots off emodium youll need it. This problem did spoil our holiday.

Submitted By: Cassie from UK
Date: 2007 August 08, 17:22

Comment: Also as Bulgaria is supposidly "cheap" it isn't. there excuse is that they are now part of the EU so prices had been raised.

Submitted By: Worthington from England
Date: 2007 August 08, 13:26

Hotel rating

Overall		5/5
Staff		5/5
Rooms		5/5
Food		4/5
Fun		5/5

Comment: Second visit improved since last year.

Submitted By: Fran from England
Date: 2007 August 07, 22:16

Hotel rating

Overall		1/5
Staff		1/5
Rooms		1/5
Food		1/5
Fun		3/5

Comment: 4 out of the 5 of us experienced the food poisioning (viral infection, not!!), everybody at the hotel was ill some people were even on drips. The holiday reps were unhelpful and rude. Very little cleaning was carried out in the bathroom of our hotel room even when they knew we were ill. I have been intouch with my local council re the illness if anyone is still suffering I urge you to seek medical help and forward any information on to your enviromental health adv.

Being ill spoilt our time away as a family. The hotel has alot going for it but we will never return!!

Submitted By: Cheryl from England
Date: 2007 August 07, 01:33

Hotel rating

Overall		2/5
Staff		1/5
Rooms		3/5
Food		1/5
Fun		2/5

Comment: We stayed at the Royal Park from 20th July for 2 weeks. We were worried about the bad comments on the website before we went as this was also our honeymoon and family holiday. We arrived at the hotel at 5.00 am and had to queue for an hour at Reception before we finally got our room key, then had to wait for the bell boy to take us to our room. Not good when you have been travelling since 9.30 p.m.

Our room was nice and clean but not the sea view we had requested, we asked to change this the day after but was told the hotel was full.
The beach had plenty of sun beds but also plenty of wasps - 2 out of the 4 of us got stung.
The food was not good, it was very repetitive and watch out for the pink chicken. Having said that I saw quite a few children and adults using their fingers on the food and not the utensils and also dropping the ladels in the food. All four of us had stomach upsets and so near the end of the holiday, we were eating hardly anything.
There were not enough bars to sit and have a quiet drink and you therefore had to join the long queue in the Reception bar.
The hotel was very noisey at night with kids running up and down the corridors and in and out of the lifts and people banging their room doors. This is advertised as a family friendly hotel but did not seem to be managed well. Heard quite a number of parents complaining about their children being woken up. Having stayed at quite a number of fully inclusive hotels I would not class this as one of the best and the advertised 4 star seems to be an exaggeration.
Overall this would be a good place if you were on a very tight budget for one week only but not as your main holiday.
I agree with Paul from England we should have listened to the bad reports and changed our holiday, we certainly would not go back.

Submitted By: jay from england
Date: 2007 August 06, 21:17

Hotel rating

Overall		1/5
Staff		2/5
Rooms		1/5
Food		1/5
Fun		2/5

Comment: me my wife and two kids stayed royal park for 2 weeks,what a nightmare all sufferd food poisioning

Submitted By: Paul from England
Date: 2007 August 05, 11:15

Hotel rating

Overall		1/5
Staff		2/5
Rooms		2/5
Food		1/5
Fun		2/5

Comment: I agree that the food was awful, every person I spoke to had suffered from food poisioning, would not recommend eating in Hotel. holiday reps unhelpful only interested in selling trips. food poisioning was alledgedly a viral infection, but my children who wouldn't touched the food in the resturant never had a problem, but both myself and wife suffered with food poisioning.

Nothing to do on evenings other than drink, we wish we had taken stock of the poor reports and changed our holiday. would never consider going back and very happy to be back home

Submitted By: Kate from uk
Date: 2007 August 05, 10:24

Comment: Hi, Natalie, We are going to the Royal Park on 20th. We're taking our lads along with us who are 10 and 12. I'm sure they'll be loads of others ur age. Kate

Submitted By: lisa from England
Date: 2007 August 04, 21:36

Hotel rating

Overall		1/5
Staff		2/5
Rooms		1/5
Food		1/5
Fun		3/5

Comment: As below I agree with Maria food is awful husband currently still off work with food poisioning drinks awful cheap local brew and wine rotten, get up early for sunbeds 7am, room sofa bed not adequate if you have two older kids to sleep on , queues long ntertainment okay for younger children only no entertaintment for 14/15yr olds would not go back take money to eat out and pay for taxis as 25 levy each way to sunny beach

Submitted By: maria markham from leicester england
Date: 2007 August 04, 13:09

Hotel rating

Overall		1/5
Staff		5/5
Rooms		2/5
Food		1/5
Fun		5/5

Comment: i dont no where some of u guys went but is wasnt the Royal Park.
We had food poisioning and the food was auful. we had chipped cups and plates mouldy bread.we booked kids den and sea viiew and when we got there we were put on 10th floor lift stopped at 8th floor. the room was disgusting it smelt, the bathroom also smelt all black round the bath, no phone telly didnt work. got kids den 2 days later that was ok. felt ill for half of the holiday spoke to other people they had the same.

will say the entainment team are 1st class and my son who is 12 enjoyed the kids club very much. would never go back to Royal Park if it was free. and it does not derserve a 4 star rating.

Submitted By: Richard
Date: 2007 August 01, 14:31

Comment: Hi Kimberley We will be on our second week
when you arrive We Where in Bulgaria last year at this time in Albena Still hot in the day time but you may find the evenings a bit chilly
Bulgarian food is OK salad bars are great choice . hot food i'm sure you'll find something to suit your tastes . May see you there . Richard - Carina & Natalie

Submitted By: Natalie
Date: 2007 August 01, 13:42

Comment: Going To Royal Park Hotel 24 aug for 2 weeks
looks like a great place carn't wait to get there

I'm 13 any other girls or Boys same age going at the same time see you there

Submitted By: beck
Date: 2007 July 31, 19:42

Comment: hi aaron it depends where abouts your room is i have just got back and my room was facing the sea and i never heard a thing

Submitted By: Kate from uk
Date: 2007 July 31, 16:02

Comment: I've read lots of reviews and they all say that there is building work going on but it doesn't disrupt ur holiday at all. We had a letter from first choice to say it was due to be finished at end of july.

Submitted By: Aaron
Date: 2007 July 31, 00:17

Comment: hi going to royal park hotel on monday 6th aug , i keep hearing rumours of building work going on near the hotel can anyone give me some info ? please and whats the weather like?

Submitted By: EDWARD from ENGLAND - UK
Date: 2007 July 29, 23:50

Hotel rating

Overall		4/5
Staff		3/5
Rooms		4/5
Food		4/5
Fun		4/5

Comment: 08/06 - 23/06/07 - Great stay, Royal Park restaurant food ok but not great (good effort), specialist restaurants in Elenite Village you must try these out and finally the Victoria Spa massage centre, this was great and the female masseur wow!! Will go again!! ps try the Jeep Safari, breath taking!!!!

Submitted By: kimberley from uk
Date: 2007 July 27, 14:49

Comment: hi there, only going here with my hubby on 3rd sept. i was wondering if anyone can tell me what the weathers like, and the food as im very fussy! also is bulgaria quite cheap?

Submitted By: jodyxoxo from uk
Date: 2007 July 27, 14:41

Hotel rating

Overall		5/5
Staff		5/5
Rooms		5/5
Food		4/5
Fun		5/5

Comment: OH MY GOD WAT A BRILL PLACE I DONT KNOW WAT YOU PEOPLE R WORRYING BOUT TRUST ME GO THERE YOU WILL LUV IT THE HOLIDAY WAS JUST GR8 STAFF KIND CLEANERS GR8 AT THERE JOB PEOPLE WHO R WORRIED GOING THERE DONT BE WORRIED YOU WILL HAVE A BLAST PLZ BELIEVE.DEFENTLY GOING BACK THERE NEXT YEAR CANT WAIT.XX

Submitted By: caroline from England
Date: 2007 July 25, 18:23

Comment: Has anyone been on any the excursions that they have on offer? if so are they worth going on? and are they very expensive?

Submitted By: Shelly from U.K
Date: 2007 July 23, 19:04

Hotel rating

Overall		5/5
Staff		4/5
Rooms		4/5
Food		3/5
Fun		5/5

Comment: Hello, well this was an amazing holiday and i am so glad i booked it. I was a little nervous about going after reading all of the bad reviews, but you really have to experience it for yourself. It was Brilliant! Dont listen to any of the bad comments it was an excellent holiday and i am deffently going to book for next year.

The kids (8 + 14) had a wounderful time and enjoyed every minute! The food was at a okay standard, The rooms were clean, The entertainment/Fun was outstanding, the reps kept you entertained every day. There were activites for all ages. The waterpark is very good but you have to pay for your seats and snacks so take some money. To sum The royal park hotel up - It was Outstanding!
P.S Kate - two singles if i remeber rightly!

Submitted By: Shelly from U.K
Date: 2007 July 23, 19:02

Hotel rating

Overall		5/5
Staff		4/5
Rooms		4/5
Food		3/5
Fun		5/5

Submitted By: Sharon from UK
Date: 2007 July 22, 00:12

Hotel rating

Overall		5/5
Staff		4/5
Rooms		5/5
Food		4/5
Fun		5/5

Comment: Just come back from Royal Park having had a brilliant time.

Submitted By: caroline jeffrey from uk
Date: 2007 July 17, 21:45

Hotel rating

Overall		5/5
Staff		4/5
Rooms		3/5
Food		3/5
Fun		5/5

Comment: N/A

Submitted By: kate from uk
Date: 2007 July 17, 16:07

Comment: N/AWe have booked to go in Aug 07. We have a room with put up beds/sofa beds for kids who are 10 and 12. Tried to upgrade to a room with kids den but have to try and do this on arrival.
Anyone know what the situation is for sofa beds? Is it a double or two singles?

Submitted By: kate from uk
Date: 2007 July 17, 16:02

Submitted By: richard from scotland
Date: 2007 July 15, 09:42

Hotel rating

Overall		3/5
Staff		2/5
Rooms		4/5
Food		3/5
Fun		3/5

Comment: came back 13th july, building work is ongoing in next door development, disruption would depend on which side of hotel your room is, as they are seperated by a walkway, we could hear construction at beach only as music at poolside drowns noise out. Did not ruin holiday but we were annoyed as First Choice told us only painting and flower planting was being done which is not true.

Submitted By: caroline from England
Date: 2007 July 09, 13:00

Comment: I have just had a letter from 1st choice that building work has over-run and will be completed end of July, i am going in August and really need to know if this is going to ruin my holiday. I had booked Lanzarote but due to building work changed it for the royal park. Could anyone tell me how disruptive this building work is?

Submitted By: Jane
Date: 2007 July 08, 20:24

Hotel rating

Overall		5/5
Staff		4/5
Rooms		5/5
Food		4/5
Fun		5/5

Comment: absolutely fantastic, just come back and will be booking again for next year....fabulous place..ignore the negative reviews

Submitted By: steve
Date: 2007 July 07, 00:11

Comment: you might want to read this.
Bulgaria Ruined Holiday and Food Poisoning Sickness
Compensation Claim Solicitor Hotline 0870 164 2373
Royal Bay Hotel and the Royal Park in Elenite, Bulgaria

Personal injury compensation claims are being processed on behalf of people whose holiday's were ruined after suffering from food poisoning and having to put up with questionable hygiene standards, filthy rooms, and rude staff at the Royal Bay Hotel and the Royal Park in Elenite, Bulgaria during June and July 2006.

Compensation claims are being managed by Solicitor Andrew Morton, head of the Travel Litigation Department at Manchester law firm Pannone LLP.

If you suffered from food poisoning, sickness, and or you experienced poor hygiene standards, filthy hotel rooms, rude staff and second rate standards at the Royal Bay Hotel or the Royal Park in Elenite , Bulgaria , please contact Andrew Morton immediately.

If you or your children witnessed the porn film being made on a balcony on the Royal Park Hotel, in Elenite , Bulgaria , please contact Pannone LLP immediately.

Andrew Morton has said "Luckily for the holidaymakers seeking compensation, they have the benefit of powerful consumer legislation in the Package Travel Regulations 1992. These regulations entitle the people who suffered at the Royal Bay Hotel and the Royal Park to claim for compensation against the tour operator in the UK , under UK law."

To claim compensation please contact Andrew Morton on 0870 164 2373 or by e-mail to law@pannone.co.uk as soon as possible.

Submitted By: Julie Taylor from England
Date: 2007 July 04, 23:25

Comment: Just booked for July 2008. Does anyone know what the weather is like then? I have read many bad reveiws about this hotel but the piczo webpage created in a reveiw by Jan on 2nd July 07 has really put my mind at ease and is jam packed with loads of useful info. Well done Jan & thanks!!!

Submitted By: Jan from England
Date: 2007 July 02, 23:32

Hotel rating

Overall		4/5
Staff		3/5
Rooms		4/5
Food		2/5
Fun		4/5

Comment: Went beg June had a great hol, see my website. Hope it answers most of your questions:
www.elenite.piczo.com

Submitted By: jodyxoxo from england
Date: 2007 July 01, 21:31

Comment: hi erm,could somebody plz tell me if bulgaria royal ark hotel is a nice place 2 go because me and my family are going there soon but i want 2 know if its a nice place 2 go, because people keep saying itz nice and other people say itz horrible so could sum1 plz tell if i should stil go thanks xx

Submitted By: annette from ireland
Date: 2007 June 26, 23:30

Hotel rating

Overall		5/5
Staff		5/5
Rooms		5/5
Food		5/5
Fun		5/5

Comment: just back the weather is fab great place for kids

Submitted By: T from Ireland
Date: 2007 June 25, 00:03

Comment: Goin in august. Any1 know wat exchange rate 4 euros is?..Also wat weather like. Cheers.

Submitted By: Kyle from N.Ireland
Date: 2007 June 24, 01:23

Comment: I am going here in Mid July and all i appear to read on trip advisor is that the hotel is just plain rubbish but when i went on to this site it makes me think that i have made the right option! thanks guys now i am looking forward to my stay!

Submitted By: barr from scotland
Date: 2007 June 18, 19:07

Comment: am waitin to book ma holiday for nxt year n i got a good price for this hotel can anyone tell me if it will be any good fur me ma bf n 2 kid ones 2 and ones 3?

Submitted By: DAVE from ENGLAND
Date: 2007 June 18, 11:10

Comment: can anyone tell me if the hotel is ok for wheel chairs and push chairs ? please .. as we have both and are booked in aug and our rep here has been saying it will be fine !!!!!!!!1 not sure how she knows this , so first hand experance would give me a better idea .. thanks all

Submitted By: dawn
Date: 2007 June 12, 11:48

Comment: How is the hotel 4 babies??? we go in 5 wks with my 4 month old

Submitted By: janine johnsey from wales
Date: 2007 June 03, 17:55

Hotel rating

Overall		5/5
Staff		5/5
Rooms		5/5
Food		5/5
Fun		5/5

Comment: fantastic holiday, nothing at all to moan about at all. absolutely brilliant, can't wait to go back in may!

Submitted By: Geoseeker from Ireland
Date: 2007 May 31, 14:06

Comment: Is there a Lunderette on site?
Cheers

Submitted By: Niall J Gribben
Date: 2007 May 29, 13:14

Comment: Can anyone confirm that there is an ATM in the Hotel/Complex.
Thanks

Submitted By: Kay from Wales
Date: 2007 May 28, 15:48

Comment: I am really really worried about going to the royal Park am due to arrive in 4 weeks time and all I read about is how cold the food is, how filthy the restaurants are and how much food poisoning is going around and people are ending up on drips, has anyone actually complained to the hotel manager when they have been affected by all this, can anyone who has been there recently give me an honest opinion on what the food is like, never mind oh its not England, it should still be cooked and edible and not give you diarrohea!!! no excuses I do not want to end up in hospital or my 3 year old with food poisoning, if it reall is that bad I'd rather cancel and lose money than be ill.

Submitted By: Ian
Date: 2007 May 25, 18:23

Hotel rating

Overall		5/5
Staff		3/5
Rooms		5/5
Food		4/5
Fun		5/5

Comment: Yes there is building work going on just a whole 50metres away but you cant see or hear any of it as they are just finishing. Came bk on 18th may 07 and have already booked for september this year and may of 08. Cheap as chips too..........

Submitted By: stephen from scotland
Date: 2007 May 22, 12:50

Hotel rating

Overall		5/5
Staff		5/5
Rooms		5/5
Food		5/5
Fun		5/5

Comment: royal park is without a doubt the best hotel ive set foot in, there was always something to keep me busy, and the food was top of the range. if your thinking of going, you shud

Submitted By: jane uk
Date: 2007 May 20, 23:27

Comment: going to royal park in august a party of ten we all carnt wait read lots of reveiws gud and bad a holiday what u make it lets face facts you dont go allincucive without taking poo tabs with you so were goin 2 av fun c u 4 a beer 11 weeks 2 go

Submitted By: sue from uk
Date: 2007 May 17, 14:09

Comment: the first choice holiday company told me it is suitable for the disabled as i am disabled myself. If thats any help to you

Submitted By: Andrew from UK
Date: 2007 May 16, 13:43

Hotel rating

Overall

4/5

Comment: im taking my wife & kids to the riyal park hotel
im worried because of some of the bad comments people are saying, it looks great & were looking forward to it & we cant wait to get out there. so if anyone can give us some good comments we all like all food we liek to hae a change and were not boring old english people we like to do stuff so any one please let me know thanks

Submitted By: faye
Date: 2007 May 14, 22:12

Comment: could anyone tell me if the royal park hotel in elenite is suitable for the disabled.

Submitted By: sue from uk
Date: 2007 May 14, 16:44

Comment: could anyone shed any light on the building work that i have read about?
We are due to go on the 20th july 2007, and having read the comments we are a bit concerned about this building work!!!
As for all the bad comments, the good comment out weigh them, so they are probably just people who expect good old english grub, we went to bulgaria last year and found the food ok and the staff very very helpful.

Submitted By: billy bling from Chavsville
Date: 2007 May 13, 16:11

Hotel rating

Overall		2/5
Staff		2/5
Rooms		2/5
Food		2/5
Fun		3/5

Comment: went in aug 2006 wont go back again, great entertainers but thats about it. why any body would want to go all inclusive to bulgaria beats me. i made the mistake in 2006 i wont make it again.

big queues for flat beer and if you dont get to the resturant early be prepared to walk around looking for a table, and if you dont get a table for the nights shows then be prepared to sit on the sunbed you\'d been on previously that day, i\'m telling you how it is, not like some of these people who must of been wearing rose tinted sunglasses.. some people actually return here year after year... must live in Chavsville

Submitted By: lisa from northern ireland
Date: 2007 May 06, 16:36

Hotel rating

Overall		5/5
Staff		5/5
Rooms		5/5
Food		4/5
Fun		5/5

Comment: went to royal park june 2006 had a fab time going back 25th june 2007. u get more lev for ur money and its a better rate out there but only go to proper banks.

Submitted By: Trish from Stockton on Tees
Date: 2007 April 23, 23:46

Hotel rating

Overall		4/5
Staff		5/5
Rooms		5/5
Food		4/5
Fun		3/5

Comment: Hi, I went to Royal Park in July 06. We had a really good time all 20 of us!! I think a hliday is what u make of it and as long as its clean its half the battle. Theres lots to do for kids much not much for adults (except drinking all the inclusive beer :) ) but if kids are happy then thats great. Take a bus ride into Sunny Beach for a change, its cheap enough. I would recommend Royal Park to families and maybe i'd go back but in a few years..

Submitted By: karen....portsmouth from England
Date: 2007 April 18, 21:12

Comment: we are going to the royle park the first 2 weeks of june, can anyone tell us what is the best currancy to take , the £, euro , or lev. and if it is better to get money changed over there 4 a better exchange rate..thanks

Submitted By: nottingham family
Date: 2007 April 18, 19:11

Hotel rating

Overall		2/5
Staff		2/5
Rooms		3/5
Food		3/5
Fun		2/5

Comment: great hotel and great 1st choice entertainers
foods good if you get to the resturant early
thats about all i can thats positive about this place. i would'nt reccomend this place, if you like queing for half of a plastic cup of flat or sometimes fizzy beer then this is for you, SAVE YOUR MONEY AND GO TO A BETTER ALL INC SOMEWHERE ELSE
(bulgaria is cheap enough so theres no need to go all inclusive)

Submitted By: sarah-anne from northen ireland
Date: 2007 April 17, 22:01

Comment: going to royal park in aug... have just read abt building work... and some1 tell me is it that bad and will it spoil holiday... and also what is hotel like and the food and also is there much 4 kids 2 do... thanks

Submitted By: Janet
Date: 2007 April 17, 18:38

Comment: We have just booked for August this year. Any idea what the wheather is like then. also what is not included in the All inclusive at this hotel

thanks

Submitted By: lisa from uk
Date: 2007 April 13, 18:53

Comment: WE HAVE JUST BOOKED TO GO NEXT YEAR AUG 2008.CAN ANYBODY TELL ME WHAT THE SUITE ROOMS WITH SEA VIEW ARE LIKE? DO THEY HAVE A BALCONY?

Submitted By: Helen from UK
Date: 2007 April 12, 22:07

Comment: We were going June 07 but now cancelled and going to Turkey. I know a lady at first choice who found out some info for more. They are building 2 hotels, villa complex and ampitheatre all behind the royal park hotel. They expect 1 of the hotels to be finished for June but not the others. The work is only 60 metres from the back of royal park hotel - so not good.

Submitted By: Jane T from U.K.
Date: 2007 April 10, 01:27

Comment: We have booked this hotel for 27th July can anybody tell us about the Building work that is going on, where is it? will it affect our holiday?, wehave heard nothing from First Choice!

Submitted By: m
Date: 2007 April 01, 22:05

Comment: watch out 4 building works that are going on..

Submitted By: Heidi from Manchester
Date: 2007 March 31, 17:42

Comment: going to elnite in may was soooo looking forward to it but now a bit concerned. Can anybody give me some comment on elnite and places to go. Thank you

Submitted By: davie from uk
Date: 2007 March 24, 07:42

Hotel rating

Overall		5/5
Staff		4/5
Rooms		5/5
Food		3/5
Fun		4/5

Comment: was in royal park for 2 weeks with mrs and kids june 2006 booked again for 2 weeks 18th june 2007 absolutey amazing people and country