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Balkan Jewel hotel Hotel 6 of 76 in Bansko

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hotel rating 7.8 out of 10 7.8/10 based on 12 reviews

Value for money: Value for money: 4.1 out of 5Value for money: 4.1 out of 5Value for money: 4.1 out of 5Value for money: 4.1 out of 5 | 4.1 out of 5
Location: Location: 4.2 out of 5Location: 4.2 out of 5Location: 4.2 out of 5Location: 4.2 out of 5 | 4.2 out of 5
Staff/service: Staff/service: 3.0 out of 5Staff/service: 3.0 out of 5Staff/service: 3.0 out of 5 | 3.0 out of 5
Rooms/accommodation: Rooms/accommodation: 3.5 out of 5Rooms/accommodation: 3.5 out of 5Rooms/accommodation: 3.5 out of 5Rooms/accommodation: 3.5 out of 5 | 3.5 out of 5
Food: Food: 4.2 out of 5Food: 4.2 out of 5Food: 4.2 out of 5Food: 4.2 out of 5 | 4.2 out of 5
Entertainment: entertainment: 3.8 out of 5entertainment: 3.8 out of 5entertainment: 3.8 out of 5entertainment: 3.8 out of 5 | 3.8 out of 5

+ Review by
12.02.2018 05:12

Date of stay: Feb 2018
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 3 out of 5<b>Hotel rating</b>: 3 out of 5<b>Hotel rating</b>: 3 out of 5 | 3 out of 5
Value for money: Value for money: 3 out of 5Value for money: 3 out of 5Value for money: 3 out of 5 | 3 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 1 out of 5 | 1 out of 5
Rooms/accommodation: Rooms/accommodation: 2 out of 5Rooms/accommodation: 2 out of 5 | 2 out of 5
Food: Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5 | 4 out of 5
Entertainment: entertainment: 3 out of 5entertainment: 3 out of 5entertainment: 3 out of 5 | 3 out of 5

Balkan Jewel hotel

We choose half board and food was really terrible! No hot vegetables at all! We went out for diner after 3 days. Also breakfast: no fruitsalat or rolls only plein Bread that you had to toast to eat iT. Once i had lunch а la carte and that was really nice!

+ Review by
12.02.2018 11:14

I would recommend to a friendI would recommend to a friend

Date of stay: Feb 2018
Type of traveller: friends/company on a holiday

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5 | 4 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5 | 4 out of 5

Balkan Jewel hotel

+ Review by
12.02.2018 08:10

I would recommend to a friendI would recommend to a friend

Date of stay: Feb 2018
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5 | 4 out of 5
Rooms/accommodation: Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5 | 4 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5 | 4 out of 5

Balkan Jewel hotel

+ Review by
11.02.2018 09:40

I would recommend to a friendI would recommend to a friend

Date of stay: Feb 2018
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5 | 4 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Rooms/accommodation: Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5 | 4 out of 5
Food: Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5 | 4 out of 5
Entertainment: entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5 | 4 out of 5

Balkan Jewel hotel

Everything was on the level presented by booking service.
It was one nice stay for my family.

+ Review by
11.02.2018 07:08

Date of stay: Feb 2018
Type of traveller: family with children

Value for money: Value for money: 1 out of 5 | 1 out of 5
Location: Location: 1 out of 5 | 1 out of 5
Staff/service: Staff/service: 1 out of 5 | 1 out of 5
Rooms/accommodation: Rooms/accommodation: 2 out of 5Rooms/accommodation: 2 out of 5 | 2 out of 5
Food: Food: 3 out of 5Food: 3 out of 5Food: 3 out of 5 | 3 out of 5
Entertainment: entertainment: 2 out of 5entertainment: 2 out of 5 | 2 out of 5

Balkan Jewel hotel

I stayed for one week, and I was very dissapointed. Three main issues:
1) The room - was poorly cleaned. I had a spider net, with a huge spider on it, welcoming me as I came in. I complained in the reception. Still nothing. at the end of my stay, the spider was still there, untouched. To make things worse, there was a flea!!! My son got 10 bites! My husband caught it and fortunately there was no repeat...
2) The pool was dirty. The first day I could not even see the bottom of it, it was so unclear. It got slightly better, but for sure not a good relaxing feeling as you get in. Not to mention that is far too small for the size of the hotel, I guess I could of figurec that out reading your website, so not the main complaint.
3) Food, the one included in the package, was simply un-eatable. Only tried breakfast in the first day - low variety of options, not even butter was available for bread, cucumbers were old and dry, salami was one of the cheapest i've seen. I simply refused to pass by again. I was inspired enough not to get dinner in the package, as the quality was similar, I could not find anything to eat. The a la carte menu is significantly better. Not wow, but at least for some extra money, I would not starve

+ Review by
29.01.2018 12:03

I would recommend to a friendI would recommend to a friend

Date of stay: Jan 2018
Type of traveller: a couple on a holiday

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5 | 4 out of 5
Rooms/accommodation: Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5 | 4 out of 5
Food: Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5 | 4 out of 5
Entertainment: entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5 | 5 out of 5

Balkan Jewel hotel

The small problem was room tempriture, but the STAFF solved it ... we got the wood for fireplace (also they offer us heater).
Shuttle bus was a little bit unoganised!!!!!

+ Review by
27.08.2017 06:43

I would recommend to a friendI would recommend to a friend

Date of stay: Aug 2017
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 3 out of 5Staff/service: 3 out of 5Staff/service: 3 out of 5 | 3 out of 5
Rooms/accommodation: Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5 | 4 out of 5
Food: Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5 | 4 out of 5
Entertainment: entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5 | 5 out of 5

Balkan Jewel hotel

Прекрасно място и условия, деликатен персонал.

+ Review by
12.02.2017 11:44

Date of stay: Feb 2017
Type of traveller: a couple on a holiday

Hotel rating: <b>Hotel rating</b>: 3 out of 5<b>Hotel rating</b>: 3 out of 5<b>Hotel rating</b>: 3 out of 5 | 3 out of 5
Value for money: Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5 | 4 out of 5
Location: Location: 3 out of 5Location: 3 out of 5Location: 3 out of 5 | 3 out of 5
Staff/service: Staff/service: 3 out of 5Staff/service: 3 out of 5Staff/service: 3 out of 5 | 3 out of 5
Rooms/accommodation: Rooms/accommodation: 2 out of 5Rooms/accommodation: 2 out of 5 | 2 out of 5
Food: Food: 3 out of 5Food: 3 out of 5Food: 3 out of 5 | 3 out of 5
Entertainment: entertainment: 3 out of 5entertainment: 3 out of 5entertainment: 3 out of 5 | 3 out of 5

Balkan Jewel hotel

What we liked:
- clean and newly decorated rooms;
- kitchen with functional tools
- room heating system is very efficient
- restaurant is OK, with decent prices for food and drinks
- staff is friendly

What we did not like:
- WiFi was down for our entire stay at the hotel. I believe the problem was older but they did not fix it
- not enough parking places
- the security system (Paradox) is very noisy
- every evening our kitchen and room were filled with cigarette smoke although the hotel is fully non-smoking. This was reported to the Reception, no fix
- during one evening a lot of smoke from burnt food entered in our kitchen. I believe the ventilation system is inefficient or damaged
- coffee from the restaurant is horrible

The room is smaller than advertised. We were accommodated in room 24, Sapphire building

+ Review by
26.01.2017 07:00

I would recommend to a friendI would recommend to a friend

Date of stay: Jan 2017
Type of traveller: a couple on a holiday

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5 | 4 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 2 out of 5Staff/service: 2 out of 5 | 2 out of 5
Rooms/accommodation: Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5 | 4 out of 5
Food: Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5 | 4 out of 5
Entertainment: entertainment: 3 out of 5entertainment: 3 out of 5entertainment: 3 out of 5 | 3 out of 5

Balkan Jewel hotel

+ Review by
29.08.2016 10:28

I would recommend to a friendI would recommend to a friend

Date of stay: Aug 2016
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5 | 4 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Rooms/accommodation: Rooms/accommodation: 3 out of 5Rooms/accommodation: 3 out of 5Rooms/accommodation: 3 out of 5 | 3 out of 5
Food: Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5Food: 4 out of 5 | 4 out of 5
Entertainment: entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5 | 4 out of 5

Balkan Jewel hotel

+ Review by
28.08.2016 06:24

I would recommend to a friendI would recommend to a friend

Date of stay: Aug 2016
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5 | 4 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5 | 5 out of 5

Balkan Jewel hotel

Няма нужда да се коментира престоя в 'бижуто', той трябва да се живее.

+ Review by
19.02.2014 10:48

I would recommend to a friendI would recommend to a friend

Date of stay: Sep 2013
Type of traveller: a couple on a holiday

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5 | 4 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5 | 4 out of 5
Rooms/accommodation: Rooms/accommodation: 3 out of 5Rooms/accommodation: 3 out of 5Rooms/accommodation: 3 out of 5 | 3 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 3 out of 5entertainment: 3 out of 5entertainment: 3 out of 5 | 3 out of 5

Balkan Jewel hotel

Хотелът предлага отлични условия , вкусна храна , модерни и стилни апартаменти. Проблем са тънките стени ( чуваше се викането и шума на съседите) , както и Спа центърът, който се намираше в съседната на нашата сграда и трябваше да се излиза по халат навън.

 

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