(by:
)
hotel reviews by travellers:
Hotel rating:
5.4/10 based on 12 reviews
+ Review by Ния Стоянова
30.04.2019 11:16
Date of stay: Apr 2019
Type of traveller: friends/company on a holiday
+ Review by Георги
05.05.2014 08:26
Type of traveller: business traveller
5* хотел ...влизаш в мрачно помощение, посрещнат от две хилещи се дами на рецепция...искаш фактура и те гледат като извънземен...качваш се в стаята, а тя е "перфектно почистена", но са забравили да изметата космите по ламината...почистването в 3 дневния ни престои се изразяваше в оправяне на леглата, а кърпи смениха след като ги хвърлихме в коридора на стаята...в сауната имаше плесен, а стаята за релакс миришеше на мухул, закуската беше продукт "сирене","кашкавал"и други растителни боклуци...
Не бих написал и ред ако бях си платил за двузвезден хотел , но все пак плащахме 100 лв на ден за да попаднем в този 5 звезден кенеф !!!
+ Review by Силвия
31.03.2014 10:15
Type of traveller: a couple on a holiday
Освен че беше студено в стаята и няма климатици, (трябваше по тази причина да се отопляване с една духалка), чаршафите и хавлиите бяха скъсани и износени, хладилникът не работеше и имаше мръсни капки по плочките в банята. Външният басейн не беше почистен и приличаше на жабуняк. Персоналът е наистина много зле, неотзивчив, разсеян, просто пълен абсурд. Хотелът е 3*
+ Review by J. Bradley
29.12.2009 05:22
pool closed, poor information about surroundings, uncaring dull and boring
+ Review by ELLING BIRGER OLAND
31.10.2008 01:54
1/2 OF THE HOTELL WOS CLOSED AND THE STAFF SPEAKE ENGLISH ( ONLY BULGARIAN) NOW MAP OF DEVIN IN THE RESEPSJON ?? NOW INFO IN THE RESEPSJON ,BAD BAD .
+ Review by Cvetelina Oland
24.10.2008 08:58
Bad service.The stuff speaks bad english.The mini bar in the room was half empty when we first came into the room.I said it to the receptionists,but nothing happend...The piano bar was closed in the week days,the big swimming pool was closed.We did not get that we expected at all!
+ Review by P & N
06.07.2007 12:50
Stayed here in June 2006 for a few nights. Hotel and spa are both excellent, the spa is a perfect place to relax. The staff (a mix of Bulgarian locals and Turkish) are very friendly though not many speak English. Hotel is kept immaculately clean. Was very spacious at all times. Had a great view from the balcony in our room, but spent most of the time in the mineral water pools. The town is only small but the scenery is very picturesque.
Breakfast in the hotel was very good, and would recomend trying the turkish restaurant on the hotel grounds for an evening dinner. Hoping to go back and have an equally relaxing time.
+ Review by Carole & John
07.10.2006 01:23
We stayed here for 3 days in September. It was very quiet, although in August I assume it would be heaving. We had a massive room which was very comfortable. The manager went out of his way to be helpful. The spa facilities were excellent and the treatments very good and professional. A very enjoyable stay.
+ Review by Paula Parlapanski
31.08.2006 02:52
We (4 persons) visited in Devin in August, 2006 and used your services. Spa was gorgeous! We had massage, mineral watfher pool, foot treatment and we were pleased. But in your main restaurant we got very bad service. We had to wait for the dinner two hours! There were only a few customer but the kitchen was working very slowly for us. First two of us got their dinner after waiting too long time and then third after asking two, three times and finally fourth of us got his dinner when other were finished. It wasn't nice! We expected better service. In other places in town Devin we got splendid service.
+ Review by martin
05.02.2006 11:10
nice place to relax.The stuff is very kind,but there are no entertainments for young people
+ Review by Magdalena
31.12.2005 03:23
Stayed here when it was just opened.The conditions are great,but the staff is poor-language,knowledge and etc. Otherwise the hotel is great-just need serious change of the staff,
+ Review by Mat
16.11.2005 02:04
Stayed here in the summer 05 when it had just opened. Everything very nicely finished to extremely high standard. facilities excellent, service very good by BG standards. Might get a bit crowded when the second part gets opened but thus far, its excellent
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