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Grifid Hotel Arabella Hotel 17 of 38 in Golden Sands

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hotel rating 9.2 out of 10 9.2/10 based on 19 reviews

Value for money: Value for money: 4.4 out of 5Value for money: 4.4 out of 5Value for money: 4.4 out of 5Value for money: 4.4 out of 5 | 4.4 out of 5
Location: Location: 4.4 out of 5Location: 4.4 out of 5Location: 4.4 out of 5Location: 4.4 out of 5 | 4.4 out of 5
Staff/service: Staff/service: 4.6 out of 5Staff/service: 4.6 out of 5Staff/service: 4.6 out of 5Staff/service: 4.6 out of 5Staff/service: 4.6 out of 5 | 4.6 out of 5
Rooms/accommodation: Rooms/accommodation: 4.3 out of 5Rooms/accommodation: 4.3 out of 5Rooms/accommodation: 4.3 out of 5Rooms/accommodation: 4.3 out of 5 | 4.3 out of 5
Food: Food: 4.7 out of 5Food: 4.7 out of 5Food: 4.7 out of 5Food: 4.7 out of 5Food: 4.7 out of 5 | 4.7 out of 5
Entertainment: entertainment: 4.6 out of 5entertainment: 4.6 out of 5entertainment: 4.6 out of 5entertainment: 4.6 out of 5entertainment: 4.6 out of 5 | 4.6 out of 5

+ Review by
24.04.2017 06:13

I would recommend to a friendI would recommend to a friend

Date of stay: Apr 2015
Type of traveller: a couple on a holiday

Grifid Hotel Arabella

+ Review by
19.04.2017 09:20

I would recommend to a friendI would recommend to a friend

Date of stay: Apr 2017
Type of traveller: a couple on a holiday

Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5
Food: Food: 3 out of 5Food: 3 out of 5Food: 3 out of 5 | 3 out of 5
Entertainment: entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

, , , . .

+ Review by
31.08.2015 09:25

I would recommend to a friendI would recommend to a friend

Date of stay: Aug 2015
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5 | 4 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5 | 4 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 3 out of 5entertainment: 3 out of 5entertainment: 3 out of 5 | 3 out of 5

Grifid Hotel Arabella

+ Review by
27.08.2015 10:45

I would recommend to a friendI would recommend to a friend

Date of stay: Aug 2015
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

+ Review by
24.08.2015 02:24

I would recommend to a friendI would recommend to a friend

Date of stay: Aug 2015
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

+ Review by
23.08.2015 07:41

I would recommend to a friendI would recommend to a friend

Date of stay: Aug 2015
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 2 out of 5Rooms/accommodation: 2 out of 5 | 2 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

+ Review by
17.08.2015 05:50

I would recommend to a friendI would recommend to a friend

Date of stay: Aug 2015
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5 | 4 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5 | 4 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5entertainment: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

The location of the hotel is perfect also the food and the rooms I suggest to put tissue paper in the rooms and in the lobby toilet to dry the hands

+ Review by
20.09.2014 08:29

I would recommend to a friendI would recommend to a friend

Date of stay: Sep 2014
Type of traveller: a couple on a holiday

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 3 out of 5Rooms/accommodation: 3 out of 5Rooms/accommodation: 3 out of 5 | 3 out of 5
Food: Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5Food: 5 out of 5 | 5 out of 5
Entertainment: entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5entertainment: 4 out of 5 | 4 out of 5

Grifid Hotel Arabella

Great stay yet again. The hotel is spotlessly clean, the rooms a good size and the food excellent.

+ Review by
24.07.2012 03:48

I would recommend to a friendI would recommend to a friend

Type of traveller: a couple on a holiday

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 3 out of 5Value for money: 3 out of 5Value for money: 3 out of 5 | 3 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5Staff/service: 4 out of 5 | 4 out of 5

Grifid Hotel Arabella

We are young people and we love this hotel and the location. It is considered to be one of top hotels in Golden Sands. Many entertainment options in Golden Sands. It's a bit noisy, depending on the tourists who stay at the hotel. I will definitely return even though the food didnt appeal to me.

+ Review by
16.07.2011 07:15

I would recommend to a friendI would recommend to a friend

Type of traveller: friends/company on a holiday

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5 | 4 out of 5
Location: Location: 3 out of 5Location: 3 out of 5Location: 3 out of 5 | 3 out of 5
Staff/service: Staff/service: 3 out of 5Staff/service: 3 out of 5Staff/service: 3 out of 5 | 3 out of 5
Rooms/accommodation: Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5 | 4 out of 5

Grifid Hotel Arabella

Comfortable rooms, good food and staff that will make you feel at home. I didnt like the shops in the resort, because it's too Turkish style during the night...We met some lovely people and we had a great time. We will come back next year. cheers

+ Review by
07.07.2011 10:33

I would recommend to a friendI would recommend to a friend

Type of traveller: friends/company on a holiday

Grifid Hotel Arabella

Spacious rooms, good food, affordable prices and English-speaking personnel. Our room was cleaned every day. Should i say morE?

+ Review by
13.07.2010 11:12

I would recommend to a friendI would recommend to a friend

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 3 out of 5Value for money: 3 out of 5Value for money: 3 out of 5 | 3 out of 5
Location: Location: 3 out of 5Location: 3 out of 5Location: 3 out of 5 | 3 out of 5
Staff/service: Staff/service: 3 out of 5Staff/service: 3 out of 5Staff/service: 3 out of 5 | 3 out of 5
Rooms/accommodation: Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5Rooms/accommodation: 4 out of 5 | 4 out of 5

Grifid Hotel Arabella

We stayed there in end of June. When we arrived the hotel really looked luxurious, and it was. The people that worked there were very friendly and helpful. The location was very nice, nice and close to the beach. The room got cleaned well!

+ Review by
21.10.2009 06:07

Date of stay: Sep 2009
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

I travelled on the 11/09-25/09 with my husband and 11 month old daughter for our honeymoon. It was a fantastic 2 weeks!!
We flew with Bulgarian air... wasnt the best flight to be honest. It was very hot and the staff where not very friendly. The airport is small but effiecient. The transfer took about 1 hour as ours was the last drop off but on a lovely ir conditioned coach it wasnt a nightmare even at 1am with a baby!!
The hotel has got to be one of the cleanest i have ever stayed in!! It is run like clock work...i have never seen so many staff in a hotel before. Everyone has a job, everyone knows what they are doing and because of this you get a wondefull 4 star hotel (well deserved 4 stars i must say!!)
It has a beautifull reception area which my daughter loved with all the fish! 2 outdoor swimming pools and one gorgeous heated indoor swimming pool. A salloon bar downstairs which is open till 2am and where some of the shows are in the evening... it did get a bit smoky sometimes but smoking in public areas is to be band in Bulgaria as of next year. There is another indoor bar area on the ground floor which is huge and has another stage. All of the rooms are beautifully furnished! There is a gym on the 7th floor with snooker tables etc (charged). Computer room is on the ground floor too along with a shop (very good prices) There is also a beautifull spa and 4 resturants. Theres the main buffet resturant, asian, bulgarian and italian.
Food is traditionally served warm in Bulgaria so dont expect piping hot food but it is warm enough for anyone to eat!! Its of a good standard and plenty of it. Always lots of fuit and veg for the little ones... my 11 month old never struggled to find anything to eat!!
Every night there is a mini disco at 8pm for the kids and then a show for the adults at 9.30pm which is great... the animation team are wonderfull people and work so hard!! My daughter especially loved Millie and even know she was a baby she was still allowed in the kids club as long as i stayed with her.. she loved it in there. The park is also a godsend!
Our rooms where cleaned every day to a high standard and the mini fridge was stocked daily with water, cola, fanta and beer. The maid always did something different to decorate the toom which is a lovely touch :) The rooms are huge (as are the balconys)
even with a cot in there... the bathroom is the best bathroom we have ever had on holiday... it was lovely. Even the tv has quite a few english channels which again is a luxury!
The hotel is mainly German/French/Romanion. This didnt bother us at all. There where 3 other english familys there while we where there (i think Liz below is one of them *waves*) The staff speak english so it doesnt make any difference... all of the guests where friendly enough to us!! My daughter got plenty of attention lets put it that way :)
The actually resort is buzzing with mountains of shops, resturants and markets. Plenty of supermarkets and chemists around for the essentials.. everything resonably priced! The rip off designer bags and watches are very cheap! Its a very safe place.. no body bothers you and you dont get hassled much by the owners not like Turkey..... the beaches are beautifull and the sea is safe. You do get charged over the top for sunloungers though... we didnt bother and just used towels.
We visited Varna city which is just like any other city really.. not much to do other than shop. We went to the cathedral which is surprisingly free to get in! Its very small but beautifull. Be prepared for men asking you to change your currency (dont its fake money) and for beggers to come up to you for money... even while your eating! It cost 50 leva for a taxi return (about 25) from hotel to varna.

+ Review by
28.09.2009 08:35

I would recommend to a friendI would recommend to a friend

Date of stay: Sep 2009
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

I have visited this hotel 3 times now each time for two weeks and what can i say it gets better each time we go ,the hotel is lovely and clean as usual, the staff all friendly and wait on everyone with a smile hello to carlos in the bar if your reading this we miss you and your red bull trick lol, 3 different rooms i have stayed in and all of excellent standards the maid service is unbelievable little swans made out of towels and boats made out of duvets make me smile every day lovely views overlooking the pool and the lovely black sea coast really wish i was back there now, the food is incredible something for everyone and the snack bar is delicious really easy to over indulge especially the exceptional deserts, the main attraction to this hotel is the really hardworking always smiling animation team hello millie, petya, ivo , and vlad we miss you all so much especially the children they were crying once again when we had to leave, you made our holiday super special and really enjoyed the adventure walk with ivo to the monestry thanks for waiting for us to catch up lol, english guests at the moment at this hotel is a minority but hopefully with this review we can change that because its an absolutely fantastic place 2 minute walk to beach and shops and big wheel and mini eiffel tower all on your doorstep, theres also good nightlife there if you want it but if not you dont get the noise from it at all in the hotel, the resort itself offers something for everyone, i would say the hotel doesnt provide a lot for children 12+ although they can participate in games with the animation like shuffle board, bowls, table tennis foot tennis ping pong and etc, there is 3 ala carte restaurants, asian, bulgarian, italian all of excellent standards of food and waiter service made you feel very special also the hammam and steam bath for an hour only cost 15 lev and it was worth every penny it was lovely and relaxing and made me feel so refreshed, a party of 9 of us travelled there this year and each one of us had an excellent relaxing holiday no complaints for us.

+ Review by
26.09.2009 07:16

Hotel rating: <b>Hotel rating</b>: 3 out of 5<b>Hotel rating</b>: 3 out of 5<b>Hotel rating</b>: 3 out of 5 | 3 out of 5
Value for money: Value for money: 2 out of 5Value for money: 2 out of 5 | 2 out of 5
Location: Location: 3 out of 5Location: 3 out of 5Location: 3 out of 5 | 3 out of 5
Staff/service: Staff/service: 2 out of 5Staff/service: 2 out of 5 | 2 out of 5
Rooms/accommodation: Rooms/accommodation: 2 out of 5Rooms/accommodation: 2 out of 5 | 2 out of 5

Grifid Hotel Arabella

this hotel is good but food and staff let it down.pork every day in soups stews and grilled and not very warm staff dont smile or say thankyou

+ Review by
25.08.2009 06:58

I would recommend to a friendI would recommend to a friend

Date of stay: Aug 2009
Type of traveller: organised group

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

We stayed three days at this all-inclusive hotel. After staying sometime in Bulgaria, I can easily say there is alot of room for service improvement almost everywhere. The Hotel Manager, Velizar Kostadinov, is doing a great job obviously. We were satisfied hotel service and cleanliness. We were eleven people all together, four of us being from Canada. All of us enjoyed the stay.

+ Review by
05.08.2009 09:53

I would recommend to a friendI would recommend to a friend

Date of stay: Aug 2009
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

Overall a very nice "tourist factory" hotel, that delivers basically everything that was promised. We chose it primarily for the all inclusive offer (with 3 small kids it was much more comfortable) and were satisfied with it. The food selection was excellent, but the soft drinks could be widened, as the watered orange juice and sodas could be complemented with fruit juices for example. The "Bulgarian restaurant" was great, don't miss it. Wonderful staff to take care of the kids and fun "mini disco" every night. Free wi-fi in lobby, bring your laptop and use skype!

Just a few (overall minor) comments to keep mind: (1) it is close to the seaside, but you have to climb a few steps - close to impossible with baby strollers, (2) as there are several pubs and discos all around the hotel, the volume of the music (up until 3 am!) is just about unbearable (either close the window and use A/C or just enjoy the mix of 3+ blasting music sources), (3) the child pool is pretty poor and small, with just a dangerous looking slide, (4) the so called "evening show" is nothing else than the animators trying to perform in very low class "performances", the hotel of this size should certainly not try to save a few bucks by not bringing in professional artists, (5) the cigarette smoke in the lobby was a disappointment, a nice fragrance would have been better.

+ Review by
25.07.2009 03:33

I would recommend to a friendI would recommend to a friend

Date of stay: Jun 2009
Type of traveller: family with children

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

Wow! I deffinatley dont know where to start! This hotel was AMAZING! Simply when we entered through the gate and walked straight into the lobby, we were STUNNED! I was very impressed on how nicely it was done! We were greeted with some complementary champagne and juice at the check in desk. They had first put us on the second floor but we just simply asked to be moved up and they immediatley put us on the top floor! What wonderful service! We then dropped off our luggage and dropped it of in our room. It had a BEATIFUL view of the ocean! I was very pleased also with the room. Very clean and sanitized. Wonderful furniture too! We just had one problem through the trip, the TV. We couldnt get the TV remote to work! So we called down and an engineer came and replaced the batteries while we were at the pool! How easy! The pool was very nice! There were a few pools. Very nice! There was a bar over there and a ping pong table. Just a few steps over and you reached the snack bar. Yum! They had a wide selections of food and drinks! We were very pleased! Shortly behind the main pool was another pool but smaller and deeper. Mainly adults. Right behind was the Bulgarian resturant and another snack bar! Wow! The hotel is close to the beach and has a fun path to walk on while going down to the beach! Both sides of the road are full of stores and resturants! The beach was WONDERFUL!
Back at the hotel, we went to the main buffet for a little before dinner food. Mainly appitizers. In the main buffet they had a VERY VERY WIDE selection of foods, drinks, ice cream, UNDESCRIBABLE DESSERTS! We then walked quickly to the Bulgarian resturant. It had wonderful Bulgarian traditional food! If its your first time to Bulgaria, going there is a MUST! We also wanted to go to the Italian resturant but they are not open every day. We were a little dissapointed but if you were craving for some, there is are some nice italians resturant close by. After dinner we went to a show. It was really cool!!!! Wow, how we enjoyed it! There is also a nightclub you can go to but we chose not too. And a spa!
The next day we went down to the bar and had some drinks! We also used the free internet!
I was VERY VERY VERY impressed with the hotel! I dont think they need to inprove ANYTHING! I just loved it! I've stayed in many hotels in Golden Sands, but this is by far one of the best. One of the other hotels that we enjoyed staying at the previous years is Grand Hermitage. It is a little closer to the beach, but this is a better deal since it is all inclusive!

+ Review by
28.06.2009 02:54

I would recommend to a friendI would recommend to a friend

Date of stay: Jun 2009
Type of traveller: a couple on a holiday

Hotel rating: <b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5<b>Hotel rating</b>: 5 out of 5 | 5 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

We arrived on 12 June 09 to the Arabella in Golden Sands.
Rooms are absoultely fantastic, spacious and so clean. In the room you have a mini bar containing 2 beers 2 fizzy drinks and bottle of water. REFILLED EVERY DAY!!!
Reception staff are fantastic and cant do enough for you. Thank you Dimitrova for all the info on arrival much apprechiated.
Bars are excellent, Deyan and Carlos at the pool bar / lounge bar are amazing remembering your drinks when theres 400 + pax in th hotel.
Saloon Bar is fun. lovely place to enjoy a dance. Its great because no rooms are near here so theres no noise.
Ultra all inclusive is amazing. Local alcholic drinks and exported sprits and champaign are included on the Ultra All Inclusive.
By both pools you have some self serve facilities. Beer, local wines, coffee tea, cuppachino, water and fresh orange juice. During the day drinks are given in small plastic cups. Safety first. By the pool bar is where you get the spirits from the fantastic bar staff..
Restaurants can be described in one word "YUMMY"
You have a main buffee restaurant which has a great variety. But you also have 3 A LA CARTE RESTAURANTS.
Italian
Oriental
Bulgarian.
In most hotels you have 1 meal in an a la carte restaurant here in the Arabella you can eat in any of the a la cartes as many times as you like. You can have your all inclusive drinks here. If you want some other wine you can purchase it there. These need to be reserved with Dani guest relations manager. Also an excellent member of staff..
Our cleaner Elena was excellent and great at her job. All the staff here are very friendly and helpful. Cant do enough for you.
Now the best till last
The Animation team
Ivo, Milly, Milne, Vlado and Petya the best animation team ive ever seen.
Offering so many different activities going on you will be kept entertained. Shooting, darts, shuffel board, bowls (botchi) football, and loads more.
LET THEM ENTERTAIN YOU!!!
If you want quiet relax by the small pool or even the in door pool.
The small pool is very quiet and is where you can have lunch if you dont want to go to the main bufee restaurant. and snacks are served here too..
WE WILL BE BACK..

+ Review by
26.06.2009 01:30

I would recommend to a friendI would recommend to a friend

Date of stay: Jun 2009
Type of traveller: organised group

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5Value for money: 4 out of 5 | 4 out of 5
Location: Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

The hotel was excellent, food was great and the staff were always friendly and helpful. We stayed for 2 weeks and only had 3 bad meals but that was just our opinion. They didn't really cater for toddlers and we had a fussy one! The Matre'd Guillyan was top class as he picked up our sons soya milk on his day off!! Talk about going the extra mile but we did make efforts to talk to staff unlike some of the guests staying at the hotel...there were a few rude and ignorants there! Not a lot of english folk there but that wasn't a problem for us but more so for our son when attending the kids club he couldn't converse with them....Animation team were fantastic for the kids but would be nice if the Grifid group put their hand in their pockets and bought entertainment in...a few singers or bands wouldn't go a miss......overall was great!

+ Review by
02.06.2009 07:37

I would recommend to a friendI would recommend to a friend

Date of stay: Aug 2009
Type of traveller: friends/company on a holiday

Hotel rating: <b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5<b>Hotel rating</b>: 4 out of 5 | 4 out of 5
Value for money: Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5Value for money: 5 out of 5 | 5 out of 5
Location: Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5Location: 5 out of 5 | 5 out of 5
Staff/service: Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5Staff/service: 5 out of 5 | 5 out of 5
Rooms/accommodation: Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5Rooms/accommodation: 5 out of 5 | 5 out of 5

Grifid Hotel Arabella

The hotel was excellent every day the food and drinks are very good. the whole personal where unbelievable good and very friendly. the bar by the pool was excellent the know what the people wants to drink and also great has the animation team every day a great show in the evening and the whole day also entertainment for everybody. the rooms are very clean every morning the makes some figures on the bed and of course the restaurant with a very perfect gala evening.

 

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