+ Review by Adelina Florea
26.08.2019 10:41

I would recommend to a friend

Date of stay: Aug 2019
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 3 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by VOYNALOVICH ANNA, VOYNALOVICH NIKOLAI
06.08.2019 08:32

I would recommend to a friend

Date of stay: Jul 2019
Type of traveller: family with children

Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Voynalovitch Anna, Voynalovitch Nikolai
07.08.2017 10:24

I would recommend to a friend

Date of stay: Jul 2017
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Íèíà Òðóáíèêîâà
31.08.2016 11:24

I would recommend to a friend

Date of stay: Aug 2016
Type of traveller: family with children

Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

Îòåëü äåéñòâèòåëüíî ðîñêîøíûé, è õîòÿ ïîñòðîåí óæå áîëüøå äåñÿòèëåòèÿ íàçàä, íå ïîòåðÿë ñâîþ ýëèòàðíîñòü è î÷àðîâàíèå. Ýòîò îòåëü ìîæíî ïîðåêîìåíäîâàòü ïðàêòè÷åñêè äëÿ âñåõ, îäíàêî ëó÷øå âñåãî â íåì íåñïåøíûì ïàðàì, íå îáðåìåíåííûì øóìíûìè îòïðûñêàìè. Ñ äåòüìè - ëó÷øå â ñîñåäíèé Ìàäæåñòèê, à òóò ïîêîé, ìóçåéíûå ïîëîòíà è äàæå íàñòîÿùàÿ ðèìñêàÿ ñêóëüïòóðà. ìîðå â äâóõ øàãàõ, êðàñèâûé îòêðûòûé áàññåèí è î÷åíü òåïëûé çàêðûòûé. È ñïà çàìå÷àòåëüíîå.

+ Review by Karel Barta
15.08.2016 05:47

I would recommend to a friend

Date of stay: Aug 2016
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Àííà Âîéíàëîâè÷
09.08.2016 09:11

I would recommend to a friend

Date of stay: Jul 2016
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Popescu Alexandru Adrian
29.06.2016 10:56

I would recommend to a friend

Date of stay: Jun 2016
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

I was back for 6th consecutive year and everything was as i expected. We were upgraded to junior suite and for that we were very happy.
The only remark that i have is regarding the cake s from dinner. It could be better. There are regular cake s in every day . It would be better if they have more diversity, not regarding the number of choice s ( 4 type of cake) but regarding the quality of cake s. But it s just an opinion which doesn t affect the quality of services.
For sure next year i will be back.

+ Review by dr. Mizser Orsolya
12.08.2015 02:05

I would recommend to a friend

Date of stay: Jul 2015
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Kotanova Elina
11.08.2015 09:27

Date of stay: Aug 2015
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

Îòäûõàëà ñ ðåáåíêîì 4 ëåò. Îòåëü ïîíðàâèëñÿ. Ïèòàíèå õîðîøåå. Ïåðñîíàë âåæëèâûé è äîáðîæåëàòåëüíûé. Ãîðíè÷íàÿ ñòàðàëàñü ïðèáèðàòü íîìåð â óäîáíîå äëÿ íàñ âðåìÿ. Çâóêîèçîëÿöèÿ â íîìåðå õîðîøàÿ, ìóçûêà íà óëèöå â íî÷íîå âðåìÿ íàì íå ìåøàëà.Ïðèÿòíàÿ òåððèòîðèÿ, ìíîãî ðàñòåíèé.  öåëîì, âñå ïîíðàâèëîñü.
Íå ïîíðàâèëîñü:
â îòåëå îòäûõàåò ìíîãî äåòåé, íî íåò äåòñêîãî ñòîëà â ðåñòîðàíå (ãäå, íàïðèìåð, áûëà áû òî÷íî íå ñëèøêîì ñîëåíàÿ è ïðÿíàÿ åäà, ìàêàðîíû áåç ñîóñîâ, ïðîñòî ðèñ èëè ãðå÷êàáåõ äîáàâîê, áîëüøèé âûáîð êàø íà çàâòðàê...òî, ÷òî ìîæíî äàòü ðåáåíêó ñ àëëåðãèåé èëè ðàñòðîéñòâîì æåëóäêà)
ïëÿæ îòåëÿ íå áîëüøîé è ðàñïîëîæåí íåìíîãî â ñòîðîíå î òîòåëÿ,äíåì ìåñòà íà ïëÿæå õâàòàåò äàëåêî íå âñåì. Çà ÷èñòîòîé ïëÿæà ñëåäÿò ïëîõî.  ïåñêå ìíîãî ìóñîðà, îêóðêîâ, óïàêîâîê îò åäû.
Âîäà â îòêðûòîì áàññåéíå î÷åíü õîëîäíàÿ.
Îòäûõ â ýòîì îòåëå íàì ïîíðàâèëñÿ. Âñå áûëî õîðîøî îðãàíèçîâàíî.
Íèêàêèõ ïðîáëåì ïðè îôîðìëåíèè â îòåëå ó íàñ íå áûëî.

+ Review by SZIGETVARI GYORGY
21.07.2015 08:38

I would recommend to a friend

Date of stay: Jul 2015
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Vladimir
20.07.2015 08:43

I would recommend to a friend

Date of stay: Jul 2015
Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

the hotel staff are very professional. The room was excellent with sea vews (as requested). The food was fantastic. Everything was great. Thanks a lot!

+ Review by Popescu Alexandru Adrian
01.07.2015 08:42

I would recommend to a friend

Date of stay: Jun 2015
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

It s for the 5th consecutive year when i am staying în this hotel, so i think i said everything.
It has only one minus - the internet is always a problem. But it s holiday so we have to stay with ouț internet connection.

+ Review by Asaf Dassa
29.08.2014 05:02

I would recommend to a friend

Date of stay: Aug 2014
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 4 out of 5

+ Review by Andrew Lovenetskiy
26.08.2014 07:01

I would recommend to a friend

Date of stay: Aug 2014
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by IURII ZHURAKOVSKII
14.08.2014 02:32

I would recommend to a friend

Date of stay: Aug 2014
Type of traveller: a couple on a holiday

Hotel rating: | 4 out of 5
Value for money: | 3 out of 5
Location: | 4 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by ANATOLIY KIM
29.05.2014 05:53

I would recommend to a friend

Date of stay: May 2014

Hotel rating: | 5 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Maria Balashova
02.09.2013 10:08

I would recommend to a friend

Date of stay: May 2013
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Marie Eustace
01.09.2013 10:58

I would recommend to a friend

Date of stay: Jun 2013
Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

This year was my second visit to Helena Sands and it is a lovely hotel with the perfect location on the beach front. The Hotel is spotless the rooms large and bright the food excellent and the Manager and all of the staff could not do enough for you. The atmosphere in the hotel is calm and peaceful. I could not find any fault with the Hotel and will be back next year.

+ Review by NICOLA EUSTACE
01.09.2013 06:54

I would recommend to a friend

Date of stay: Jun 2013
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Ralf
20.06.2013 07:24

Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5

The hotel is indeed like a palace. Very nice architecture and stylish hotel design. The personnel did everything to make our stay a pleasant one. If you ask for something, you just have it. The weather in Sunny Beach wasn't that good, but you never know. We booked another holiday in August :) Cannot wait to go the palace!

+ Review by
23.08.2012 06:12

Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 4 out of 5

We just came back from this lovely hotel in Sunny Beach. Me and my wife can recommend it. Kind personnel, good food and all we wanted.

+ Review by
19.08.2012 01:09

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5

Super pretty hotel, located at a good spot. it is 5 minutes walk away from the bustling centre of Sunny Beach. The food was good. We had a lovely vacation!!

+ Review by Simon James
23.09.2008 05:07

Date of stay: Sep 2008
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5

First Class! I loved it, i went there on the 5th sept with my dad (we stayed in rooms 1507 and 1509) they were excellent.
We were greeted with Champs and often it was served at breakfast time ( didnt take it).
The customer service was second to none and the hotel was faultless.
I want to thank everyone, from Nikolas the bar manager, to the front of reception staff to the chefs and the hard working waiting staff and house maids..

+ Review by Larry Reynold
20.09.2008 01:15

I would recommend to a friend

Date of stay: Sep 2008
Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5

My husband and I have just returned from the Riu Palace Helena Sands, Sunny Beach, Bulgaria. We stayed at this hotel two years ago and it has not changed one bit, just a little bit more expensive, but then so is everywhere else now! After reading reviews from other people before we went we were a little apprenhensive, but now have the opinion that some people will moan about anything. I am sure they go round looking for faults instead of enjoying their holiday!! The hotel is absolutely superb - spotlessly clean - lovely people - fantastic food - what more could you want? The only real difference we found was that two years ago the hotel rented a part of the beach so beach beds and umbrellas were free. The hotel does not do this now so you have to pay 6 levs for each bed and 6 levs for an umbrella. Lets face it we're on holiday so 18 levs for a couple (which is about £7) is not bad if you intend to spend the day on the beach. Lets face it some people will moan about anything! The resort itself is getting a little bit too commercial for me, but then so does everywhere when it gets a good reputation. We were told that the hotel is not going to be a "Riu" next year, but will be an independent hotel, but that it will still be advertised.

+ Review by Mark Farrel
09.09.2008 11:57

I would recommend to a friend

Date of stay: Aug 2008
Type of traveller: a couple on a holiday

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5

Our second visit to this Hotel, four years after the first.
We arrived at the Hotel at around 23:30 where we were greeted with a glass of sparkling white wine and booked in efficiently.We had requested for a Wheelchair accessible room on booking and were pleased when we were told we had got one.
It was good to see that the Hotel had been maintained well and still looked almost as good as new.
The room was spacious and had a 'wet room' as a bathroom.Although no chair was supplied for the shower , a plastic patio chair was brought to our room only 10 minutes after asking for one.A word of warning - the 'wet room'' was exactly that and could be treacherous after a shower.
It is also worth knowing that there is a high step from room to Balcony.
At the quiet end of a long prom, the Hotel is ideally suited for a relaxing holiday.It should be noted that most of the area around the pool is slightly uneven crazy paving which can jar wheelchair users.
Some entertainment was provided, for example a piano player one night, folklore show another.None of it went on for too long or was intrusive, but it was all welcome.
The food at the Hotel was good and varied , we particularly enjoyed the soups in the evening.The staff at the Hotel from Maid to Manager were excellent , happy to help wherever required.

+ Review by Dominique
16.08.2007 09:56

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5

J'ai passé 8 jours formidables dans l'Hotel Riu Palace Helena Sands.
C'est un très bel et bon établissement, et croyez moi, je suis très dur dans mes appréciations, mais je confirme mes dire.
La seule chose qui est regrettable, est que le français n'est pas pratiqué à l'Hotel, comme presque nul part.
Mais à part ça, je ne saurai que vous le recommander
Note 9.5/10

+ Review by A Devine
13.08.2007 03:26

Hi
I am arriving tomorrow at the Riu Helios and really looking forword to it after reading all the great reports but i am writing to ask if it would be possible to have a kettle in the room and a mini fridge and of course a lovely room i would be really gratfefull looking forword to meetin yous Many thanks

+ Review by Dominique
12.08.2007 08:01

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5

Je viens de passer 8 jours formidables à Helena Sands.
Très bel établissement, bon sous tout rapport, et Dieu sait si je suis exigeant.
A conseiller, sauf si vous ne parlez pas l'allemand ou l'anglais, car malheureusement, le français n'est pas pratiqué...

+ Review by Smith
23.07.2007 03:31

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5

This hotel is for those who want a holiday witheverything. Riu Palace Helna is the place to go,excellent on all accounts .keep up the good work