+ Commento by Vladimir Berta
17.01.2020 07:10

Date of stay: Genn 2020
Tipo di viaggiatore: una coppia in vacanza

Hotel rating: | 1 out of 5
Rapporto qualità/prezzo: | 1 out of 5
Posizione: | 1 out of 5
Personale/servizio: | 1 out of 5
Camere/sistemazione: | 1 out of 5
Alimentazione: | 1 out of 5
Divertimento: | 4 out of 5

I've been to Bansko 3 times and to Sofia Twice and this is by far the worst hotel I stayed in. Bare in mind that I always look for the budget friendly hotels. Staff was so unprofessional, like they were forced to work there, not payed. Room was small and untidy, kitchen has only two cups and glasses and a kattler, in bathroom heater leaks water, heating was so strong that we were opening windows all the time, heating could not be regulated. Room did not have a safe. My friends had a safe in room but lock on it broke down so they had to cut it open and my friend had to pay for the broken lock! Food was ok, but nothing more than that. Beds! I think it would have been more comfortable if I slept on rocks and ice. Horrible. I had back pain every day because of beds. Spa center personnel are the champions of being lazy and not being their when you need them. When you find them, that actually does not make any difference. Positive things about this hotel are... Only the location of hotel is good.

+ Commento by Veselin Belada
07.02.2018 09:13

Date of stay: Genn 2018
Tipo di viaggiatore: famiglia con bambini

Hotel rating: | 3 out of 5
Rapporto qualità/prezzo: | 2 out of 5
Posizione: | 3 out of 5
Personale/servizio: | 2 out of 5
Camere/sistemazione: | 2 out of 5
Alimentazione: | 3 out of 5
Divertimento: | 4 out of 5

Average room/apartment, poor service in hotel, unkind reception staff, NO WIFI in room, even very poor wifi internet in Lobby and receptionists lied every day like someone is fixing the problem! Didn't fixed for 7 nigths! Housekeeping didn't want to change towels every day, so we have to react and call them or reception, once they said they have no more towels!!! Restaurant and food was below average, even they alowed anyone can take whole plate with food or cakes or any other meal, and later no more adding! Only SPA was okay, pool and sonas, the SPA staff also was very kind and helpful and also the masseur, she was very good!
Definetle I'll never be their guest and will NOT recomend to anyone!

+ Commento by Moshe Pinkas
15.01.2018 07:02

I would recommend to a friend

Date of stay: Genn 2018
Tipo di viaggiatore: famiglia con bambini

Hotel rating: | 5 out of 5
Rapporto qualità/prezzo: | 5 out of 5
Posizione: | 5 out of 5
Personale/servizio: | 3 out of 5
Alimentazione: | 5 out of 5
Divertimento: | 5 out of 5

I will certainly attend the friendly hotel also next year

+ Commento by Âåñåëèíà Ðàäóøåâà
21.03.2017 06:42

I would recommend to a friend

Date of stay: Febb 2017
Tipo di viaggiatore: famiglia con bambini

Hotel rating: | 5 out of 5
Rapporto qualità/prezzo: | 5 out of 5
Posizione: | 4 out of 5
Personale/servizio: | 5 out of 5
Camere/sistemazione: | 5 out of 5
Alimentazione: | 5 out of 5
Divertimento: | 5 out of 5

Ìíîãî äîáúð õîòåë -îòëè÷íî ìåñòîïîëîæåíèå,ëþáåçåí ïåðñîíàë ,îòëè÷íà õðàíà,óþòíà îáñòàíîâêà/êà÷åñòâî=öåíà/☺

+ Commento by Claire Gray
10.03.2017 08:52

I would recommend to a friend

Date of stay: Marzo 2017
Tipo di viaggiatore: amici/compagnia in vacanza

Hotel rating: | 5 out of 5
Rapporto qualità/prezzo: | 5 out of 5
Posizione: | 5 out of 5
Personale/servizio: | 4 out of 5
Alimentazione: | 5 out of 5
Divertimento: | 5 out of 5

The hotel is in a fab location and offer a complimentary bus to the bottom of the gondola but it is only about a 5 min walk. The rooms are lovely and modern and warm and clean. The staff were very friendly and helpful and even made us a packed breakfast for the day we left as our transfer was collecting us before breakfast service commenced. Would definitely stay here again.

+ Commento by Dragoiu Cristina Daniela
06.03.2017 04:22

I would recommend to a friend

Date of stay: Febb 2017
Tipo di viaggiatore: amici/compagnia in vacanza

Rapporto qualità/prezzo: | 5 out of 5
Posizione: | 5 out of 5
Personale/servizio: | 5 out of 5
Camere/sistemazione: | 5 out of 5
Alimentazione: | 5 out of 5
Divertimento: | 5 out of 5

For this money -excellent, the pool a bit small, the wireless little bit weak, but everything else very good.
Nice place, nice hollday

+ Commento by Fiona
26.02.2017 05:58

I would recommend to a friend

Date of stay: Febb 2017
Tipo di viaggiatore: famiglia con bambini

Hotel rating: | 5 out of 5
Rapporto qualità/prezzo: | 5 out of 5
Posizione: | 4 out of 5
Personale/servizio: | 4 out of 5
Camere/sistemazione: | 4 out of 5
Alimentazione: | 5 out of 5
Divertimento: | 4 out of 5

+ Commento by DMITRY IAKOVLEV
09.01.2017 06:05

Date of stay: Genn 2017
Tipo di viaggiatore: famiglia con bambini

Hotel rating: | 3 out of 5
Rapporto qualità/prezzo: | 4 out of 5
Posizione: | 3 out of 5
Personale/servizio: | 2 out of 5
Camere/sistemazione: | 2 out of 5
Alimentazione: | 3 out of 5
Divertimento: | 3 out of 5

+ Commento by Kensema Adade
08.01.2017 08:07

I would recommend to a friend

Date of stay: Dic 2016
Tipo di viaggiatore: una coppia in vacanza

Hotel rating: | 5 out of 5
Rapporto qualità/prezzo: | 5 out of 5
Posizione: | 5 out of 5
Personale/servizio: | 4 out of 5
Camere/sistemazione: | 4 out of 5
Alimentazione: | 5 out of 5
Divertimento: | 5 out of 5

+ Commento by Darren Kelly
30.01.2016 09:32

I would recommend to a friend

Date of stay: Marzo 2015
Tipo di viaggiatore: amici/compagnia in vacanza

Hotel rating: | 4 out of 5
Rapporto qualità/prezzo: | 4 out of 5
Posizione: | 5 out of 5
Personale/servizio: | 4 out of 5
Camere/sistemazione: | 4 out of 5
Alimentazione: | 4 out of 5
Divertimento: | 3 out of 5

I have stayed at this hotel for the last 3 years and will return again this year.
The new management team have done tremendous work to nake it a great stay ensuring every need is catered for.

+ Commento by Leo Savić
22.01.2016 08:47

I would recommend to a friend

Date of stay: Genn 2016
Tipo di viaggiatore: famiglia con bambini

Rapporto qualità/prezzo: | 2 out of 5
Posizione: | 4 out of 5
Personale/servizio: | 4 out of 5
Camere/sistemazione: | 3 out of 5
Alimentazione: | 4 out of 5
Divertimento: | 3 out of 5

+ Commento by Julie Cain
28.02.2015 07:51

I would recommend to a friend

Date of stay: Febb 2015
Tipo di viaggiatore: una coppia in vacanza

Hotel rating: | 4 out of 5
Rapporto qualità/prezzo: | 5 out of 5
Posizione: | 4 out of 5
Personale/servizio: | 3 out of 5
Camere/sistemazione: | 5 out of 5
Alimentazione: | 5 out of 5
Divertimento: | 4 out of 5

This hotel is really good value for money. It is about 10mins walk to gondola but excellent transfer service provided by hotel there and back .
The rooms are modern, clean and tidy and have basic cooking facilities. The hotel has a spa and pool, which is lovely after a day skiing and we indulged in a massage each, which was excellent value at approx £26 for a full body massage. For those with children there is a good play area. The staff were all lovely and helpful. All in all we really enjoyed our stay.

+ Commento by Denis Artyukh
10.01.2015 05:29

I would recommend to a friend

Date of stay: Genn 2015
Tipo di viaggiatore: famiglia con bambini

Hotel rating: | 4 out of 5
Rapporto qualità/prezzo: | 4 out of 5
Posizione: | 4 out of 5
Personale/servizio: | 1 out of 5
Camere/sistemazione: | 2 out of 5
Alimentazione: | 4 out of 5
Divertimento: | 3 out of 5

Ïèòàíèå ïðîñòî áåçîáðàçíîå. Ïîðòèò âñå âïå÷àòëåíèå(

+ Commento by Yanislava Marinova
04.01.2015 08:35

I would recommend to a friend

Date of stay: Dic 2014
Tipo di viaggiatore: una coppia in vacanza

Hotel rating: | 4 out of 5
Rapporto qualità/prezzo: | 4 out of 5
Posizione: | 4 out of 5
Personale/servizio: | 3 out of 5
Camere/sistemazione: | 4 out of 5
Alimentazione: | 4 out of 5
Divertimento: | 3 out of 5

+ Commento by Ëèëÿíà Äèìèòðîâà
18.12.2012 11:45

Date of stay: Dic 2012
Tipo di viaggiatore: famiglia con bambini

Hotel rating: | 1 out of 5
Rapporto qualità/prezzo: | 1 out of 5
Posizione: | 1 out of 5
Personale/servizio: | 2 out of 5
Camere/sistemazione: | 1 out of 5
Alimentazione: | 2 out of 5
Divertimento: | 2 out of 5

Ìèíàëàòà ãîäèíà ñúñ ñåìåéñòâîòî ìè ïîñåòèõìå õîòåë Ìàóíòèí Ïàðàäàéñ è áåøå îòâðàòèòåëíî ìÿñòî âúâ âñÿêî åäíî îòíîøåíèå- ñòóäåíî, íåóþòíî, ðåæèì íà ïàðíîòî è òîïëàòà âîäà, ëîøî îáñëóæâàíå íà è áåç òîâà îñêúäíèÿ ïåðñîíàë.

+ Commento by Panagiotis Dim
18.12.2012 12:53

Date of stay: Dic 2012
Tipo di viaggiatore: amici/compagnia in vacanza

Hotel rating: | 1 out of 5
Rapporto qualità/prezzo: | 1 out of 5
Posizione: | 1 out of 5
Personale/servizio: | 1 out of 5
Camere/sistemazione: | 1 out of 5
Alimentazione: | 1 out of 5
Divertimento: | 1 out of 5

This is maybe the worst hotel in Bansko...It looks like a cheap 2 star hotel in the inside.The rooms are very cold and they dont open the heating.They dont have hot water...I had to take a shower with cold water and then get dressed in a freezing room...The food in the morning was disgusting...And for the end the staff from the hotel threatened us to hit us more money for the rooms because someone did a damage outside of our room...They accused us because they couldnt find who did it and they blocked the way outside of the hotel with their cars.We had to pay 150 euro for something we didnt do so we could leave from there otherwise they threatened us to hit us and block us the exit from the country.The staff is unpolite and rude...Beware of this hotel and keep away!!!!! There are several reports for this hotel and this kind of behavior!!!