Язык:

  • en
  • bg
  • ru
  • ro
  • el
  • tr
  • sr
  • es
  • de
  • fr
  • it
  • nl
+359 889 701 445 / +359 889 701 445 e-mail
Мы говорим по русски

Нет никакой платы за бронирование!
БЕСПЛАТНАЯ отмена бронирования для большинства вариантов!

Поиск отеля / отдых:

* необязательно
 (€ всего)

Отели в Болгария (745)

Лыжные каникулы в Болгарии 2023/24

Веб-камеры он-лайн in Болгария

Рачев Отель Резиденс Отель 2 от 10 in Арбанаси

(по: 

)

От: До:
Adults: children:

Написать комментарий / Все комментарии →

 плохой   средний   отличный
Пожалуйста, дайте свой отзыв о отеле:

Соотношение цена/качество :
Местоположение:
Персональ/ обслуживание:
Номера/размещение :
Питание:
развлечения:

Оглавление коментария (в одно предложение) необязательно:
Ваш коментарий:
Рекомендовать другу

Ваше имя:
тип поездки необязательно:
Дата пребывания необязательно:
Держава необязательно:
электронная почта необязательно:

CAPTCHA Image
Play CAPTCHA Audio
Refresh Image



коментарии об отеле:

Рейтинг отеля:

hotel rating 2.6 out of 10 2.6/10 На основании на 3 Комментарии

Соотношение цена/качество : Соотношение цена/качество : 1.0 от 5 | 1.0 от 5
Местоположение: Местоположение: 1.7 от 5Местоположение: 1.7 от 5 | 1.7 от 5
Персональ/ обслуживание: Персональ/ обслуживание: 3.3 от 5Персональ/ обслуживание: 3.3 от 5Персональ/ обслуживание: 3.3 от 5 | 3.3 от 5
Номера/размещение : Номера/размещение : 1.3 от 5 | 1.3 от 5
Питание: Питание: 1.0 от 5 | 1.0 от 5
Развлечения: развлечения: 2.0 от 5развлечения: 2.0 от 5 | 2.0 от 5

+ Комментарий от
25.08.2014 11:15

тип поездки: для деловых поездок

Рейтинг отеля: <b>Рейтинг отеля</b>: 1 от 5 | 1 от 5
Соотношение цена/качество : Соотношение цена/качество : 1 от 5 | 1 от 5
Местоположение: Местоположение: 2 от 5Местоположение: 2 от 5 | 2 от 5
Персональ/ обслуживание: Персональ/ обслуживание: 4 от 5Персональ/ обслуживание: 4 от 5Персональ/ обслуживание: 4 от 5Персональ/ обслуживание: 4 от 5 | 4 от 5
Номера/размещение : Номера/размещение : 1 от 5 | 1 от 5
Питание: Питание: 1 от 5 | 1 от 5
Развлечения: развлечения: 1 от 5 | 1 от 5

Рачев Отель Резиденс

I spent two highly unpleasant days and nights at Rachev Residence.
It all began on check-in, as it turned out that they have given our room to someone else, although it has been reserved weeks ago. It took some time and argument to clean matters up, and the word 'sorry' from the receptionist was never heard.
The issues with the hotel surfaced over the following day. The rooms are generally kept clean,
so no major complaints here, although towels are changed only about once in three days. The cooking
in the restaurant is good, however. Unfortunately, the policy of saving energy by turning off
everything while you are not in the room (described by another unsatisfied client) still holds, which
means that you can't leave your air conditioning on when you are away. As a result, the rooms are stuffy and may become very hot in the summer. The pool and the fountain are rarely cleaned, and this is known problem, judging by the odour of chlorine. The lawn is unkempt and the alleys are overgrown and teeming with biting insects.
My greatest complaint concerns the service provided by the hotel. As far as I can see, this results
mainly from poor management.
There is no respect for privacy. I had the unpleasant experience of having somebody charge in
my room, unlocking it with an universal key, while I was still gathering my stuff. This was before noon
which is the checkout time. Not even a knock or ringing the bell, and, again, not a hint of apology afterwards. I was offered a blunt explanation that this was a routine check whether I have not stolen
something for which I have not paid from the mini-bar. I may add that the mini-bar held only a couple
of the lowest-quality mineral water and one can of beer, so I don't think I could steal anything, even
if I wanted to. All in all, I was greatly disappointed by my stay in Rachev residence, and I don't think that I will be visiting ever again.Again, I must stress out that the general personnel of the hotel and the adjoined restaurant looked to me like they were doing their jobs the best they can, but were deliberately taught to act impolite and even rude by their management. This is, I think, a sure-fire way of ruining a good investment.

+ Комментарий от
25.08.2014 11:11

Дата пребывания: Авг 2014
тип поездки: для деловых поездок

Рейтинг отеля: <b>Рейтинг отеля</b>: 1 от 5 | 1 от 5
Соотношение цена/качество : Соотношение цена/качество : 1 от 5 | 1 от 5
Местоположение: Местоположение: 2 от 5Местоположение: 2 от 5 | 2 от 5
Персональ/ обслуживание: Персональ/ обслуживание: 4 от 5Персональ/ обслуживание: 4 от 5Персональ/ обслуживание: 4 от 5Персональ/ обслуживание: 4 от 5 | 4 от 5
Номера/размещение : Номера/размещение : 1 от 5 | 1 от 5
Питание: Питание: 1 от 5 | 1 от 5
Развлечения: развлечения: 1 от 5 | 1 от 5

Рачев Отель Резиденс

I spent two highly unpleasant days and nights at Rachev Residence.
It all began on check-in, as it turned out that they have given our room to someone else, although it has been reserved weeks ago. It took some time and argument to clean matters up, and the word 'sorry' from the receptionist was never heard.
The issues with the hotel surfaced over the following day. The rooms are generally kept clean,
so no major complaints here, although towels are changed only about once in three days. The cooking
in the restaurant is good, however. Unfortunately, the policy of saving energy by turning off
everything while you are not in the room (described by another unsatisfied client) still holds, which
means that you can't leave your air conditioning on when you are away. As a result, the rooms are stuffy and may become very hot in the summer. The pool and the fountain are rarely cleaned, and this is known problem, judging by the odour of chlorine. The lawn is unkempt and the alleys are overgrown and teeming with biting insects.
My greatest complaint concerns the service provided by the hotel. As far as I can see, this results
mainly from poor management. There is no respect for privacy. I had the unpleasant experience of having somebody charge in my room, unlocking it with an universal key, while I was still gathering my stuff. This was before noon, which is the checkout time. Not even a knock or ringing the bell, and, again, not a hint of apology afterwards. I was offered a blunt explanation that
this was a routine check whether I have not stolen something for which I have not paid from the mini-
bar. I may add that the mini-bar held only a couple of the lowest-quality mineral water and one can of
beer, so I don't think I could steal anything, even if I wanted to.
All in all, I was greatly disappointed by my stay in Rachev residence, and I don't think that I will be
visiting ever again. Again, I must stress out that the general personnel of the hotel and the adjoined
restaurant looked to me like they were doing their jobs the best they can, but were deliberately taught to act impolite and even rude by their management. This is, I think, a sure-fire way of ruining a good investment.

+ Комментарий от
14.06.2013 01:59

Дата пребывания: Май 2013
тип поездки: друзья / компания на отдыхе

Рейтинг отеля: <b>Рейтинг отеля</b>: 2 от 5<b>Рейтинг отеля</b>: 2 от 5 | 2 от 5
Соотношение цена/качество : Соотношение цена/качество : 1 от 5 | 1 от 5
Местоположение: Местоположение: 1 от 5 | 1 от 5
Персональ/ обслуживание: Персональ/ обслуживание: 2 от 5Персональ/ обслуживание: 2 от 5 | 2 от 5
Номера/размещение : Номера/размещение : 2 от 5Номера/размещение : 2 от 5 | 2 от 5
Питание: Питание: 1 от 5 | 1 от 5
Развлечения: развлечения: 4 от 5развлечения: 4 от 5развлечения: 4 от 5развлечения: 4 от 5 | 4 от 5

Рачев Отель Резиденс

We hired Rachev hotel in Arbanasi, Bulgaria for a wedding ceremony and reception. The pool and the garden in the hotel are very nice so we fell in love with the place. After planning the wedding for one year and meeting the owner numerous times, we were disappointed with the service we received. He was rude and offensive to all of us as were all his staff. Not only did he lie about some charges with regards to the bill but he also made it very hard to enjoy the special day.

The hotel itself is nice however the bad service, poor Wifi connection, poor breakfast, poor management are not worth spending money for. I DO NOT recommend this place to anyone who wants to celebrate a special occasion there.