+ Review by Despot Kovacevic
15.03.2023 07:47

I would recommend to a friend

Date of stay: Mar 2023

Hotel rating: | 4 out of 5
Value for money: | 3 out of 5
Location: | 3 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Melania Blendea
01.03.2020 05:40

I would recommend to a friend

Date of stay: Feb 2020
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 3 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Ihor Honcharenko Yuliia Honcharenko Maksym Honcharenko Ivan Shepitko Iryna Shepitko
04.02.2020 10:27

I would recommend to a friend

Date of stay: Jan 2020

Hotel rating: | 3 out of 5
Value for money: | 3 out of 5
Location: | 4 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 3 out of 5
Entertainment: | 5 out of 5

Õîòèì ïîäåëèòüñÿ ñ Âàìè î ïðåáûâàíèè â Àïàðò-îòåëå Àñïåí Õàóñ è íå òîëüêî.Ñíà÷àëî î õîðîøåì.Ñàì îòåëü ðàñïîëîæåí î÷åíü áëèçêî,äåéñòâèòåëüíî 150-200ìåòðîâ äî êàññ è ïîäüåìíèêîâ,âïîëíå ìîæíî èäòè â ëûæíûõ áîòèíêàõ è ñ îáîðóäîâàíèåì.Åäà â ðåñòîðàíå íàì ëè÷íî î÷åíü ïîíðàâèëàñü,îñîáåííî íà óæèíå, çà 6 äíåé ïðàêòè÷åñêè íè ÷åãî íå ïîâòîðèëîñü,áûëî î÷åíü ïî äîìàøíåìó âêóñíî,ôðóêòû áûëè è óòðîì è âå÷åðîì.Ãîðîäîê áåçóìíî êðàñèâûé, Òðàññû øèêàðíûå,ïîäåìíèêè óäîáíûå è êîìôîðòàáåëüíûå, Íîìåðà î÷åíü áîëüøèå è ïðîñòîðíûå,íî...ïî÷åìó-òî ïîëîìàëñÿ áîëåð (êîãäà ïðèøëè ñ ãîðû åãî êîíå÷íî ïî÷èíèëè), â ïåðâûé äåíü ðåáåíîê ñïàë â êóõíå ñòóäèè è çàìåðç,ïî÷åìó-òî íî÷üþ áûëî îòêëþ÷åíî îòîïëåíèå. Âîîáùå ó íèõ î÷åíü ñòðàííî ñ ðàäèàòîðàìè,îíè òî ïðîñòî õîëîäíûå,òî êèïÿòîê. Ìû òàê è íå ñìîãëè èõ îòðåãóëèðîâàòü ïðàâèëüíî.Î÷åíü òóñêëûé ñâåò âåçäå. êóõíå ñòóäèè íåò ïîñóäû âîîáùå,êðîìå ñòàêàíîâ è êîôåéíûõ ÷àøåê,õîòÿ åñòü ïëèòà,íî íè îäíîé êàñòðþëå è ñêîâîðîäêè íåò, Íåò äàæå ìóñîðíîãî âåäðà â êóõíå,òîëüêî â òóàëåòå.  îäèí èç äíåé ïðèøëè â ñàóíó, ÷àñîâ â 16.00 è îíà áûëà õîëîäíàÿ,ïðîñòî áûëà íå âêëþ÷åíà,õîòÿ ÑÏÀ ðàáîòàåò ñ 12,00 äî 20,00,ýòî íå î÷åíü óäîáíî ò.ê. íà ãîðå òû ìîæåøü íàõîäèòüñÿ äî 17,00 óæèí ñ 18-20,00.Òå ,êòî áðîíèðîâàëè ÷åðåç Ïðîôè-òóðñ èì ïî÷åìó òî íå ïîëîæåíî õàëàòîâ è òàïî÷åê,òîëüêî åñëè âû áðîíèðóåòå ÷åðåç áóêèíãêîì,êàê íàì ñêàçàë àäìèíèñòðàòîð îòåëÿ.Íå ñîâåòóåì ïî èíòåðíåòó çàêàçûâàòü ñêèïàñû,ò.ê. îíè èìåííûå èõ ÍÈÊÎÌÓ ÏÅÐÅÄÀÂÀÒÜ ÍÅËÜÇß!!  íàøåé êîìïàíèè ÷åëîâåê êóïèë íà 5 äíåé è âìåñòî íåãî âîñïîëüçîâàëàñü æåíà,òàê íà ñëåäóþùèé äåíü çàáëîêèðîâàëè ñêèïàññ è ïðèøëîñü ïîêóïàòü íîâûé,òàì íè êîìó íè÷åãî íå äîêàæåøü. Ó íàñ íà ãîðå óêðàëè ñîáñòâåííûå ëûæè è îñòàâèëè ïðîêàòíûå.Ó äðóãà ïîìåíÿëè ïàëêè, Íå îñòàâëÿéòå áåç ïðèñìîòðà íè÷åãî,âàì íèêòî íå ïîìîæåò.Ìû êàòàåìñÿ 10ëåò,íî ïîäîáíûé ñëó÷àé âïåðâûå. Ñåêþðèòè êîòîðûå ñòîÿò îíè äàæå íå õîòÿò ïî êàìåðàì ïîñìîòðåòü,ìû òàì áåç ïðàâíûå,ýòî î÷åíü îãîð÷èëî.Êîãäà òû ïðèåçæàåøü ïåðâûé ðàç,òû òîëüêî âñå óçíàåøü,ïîýòîìó ìû íàäååìñÿ,÷òî íàø ãîðüêèé îïûò è îòçûâ âàì ïîìîæåò. Íàâåðíîå ìû ïðèåäåì åùå ðàç,íî áóäåì î÷åíü âíèìàòåëüíû.
Îäåññà.

+ Review by Berthold Kynast
06.04.2019 01:19

I would recommend to a friend

Date of stay: Mar 2019
Type of traveller: friends/company on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

This will be our hotel for future stays in Bansko, only a few steps from the gondola for ski, and simply perfect stay there.

+ Review by HESIN BORIS , HESIN LARISA
13.03.2019 08:51

I would recommend to a friend

Date of stay: Mar 2019
Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

âñå ïîíðàâèëîñü, ïèòàíèå ÷óòü íå äîòÿãèâàåò ïî óðîâíþ äî âñåãî îñòàëüíîãî

+ Review by Nicula Ionut
10.03.2019 10:12

Date of stay: Dec 2018
Type of traveller: a couple on a holiday

Hotel rating: | 1 out of 5
Value for money: | 1 out of 5
Location: | 1 out of 5
Staff/service: | 1 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 1 out of 5
Entertainment: | 2 out of 5

This is poorest hotel i've ever visit

+ Review by Traian Istrate
22.03.2018 12:03

I would recommend to a friend

Date of stay: Feb 2018
Type of traveller: friends/company on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Grecu Cristian
05.03.2018 07:24

Date of stay: Mar 2018
Type of traveller: family with children

Hotel rating: | 3 out of 5
Value for money: | 3 out of 5
Location: | 4 out of 5
Staff/service: | 1 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Milan Bajic
26.02.2018 10:52

I would recommend to a friend

Date of stay: Feb 2018
Type of traveller: a couple on a holiday

Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

Nice location, good apartment. Dinner could be better.

+ Review by Nikolay Spasov
23.02.2018 10:47

Date of stay: Jan 2018
Type of traveller: friends/company on a holiday

Value for money: | 2 out of 5
Location: | 1 out of 5
Staff/service: | 1 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 2 out of 5
Entertainment: | 4 out of 5

+ Review by Adrian Popescu
10.02.2018 05:16

I would recommend to a friend

Date of stay: Feb 2018
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 3 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

+ Review by Serban Ioan Laurentiu
08.01.2018 08:19

I would recommend to a friend

Date of stay: Dec 2017
Type of traveller: family with children

Hotel rating: | 3 out of 5
Value for money: | 2 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 2 out of 5
Food: | 3 out of 5
Entertainment: | 3 out of 5

+ Review by Prodan Ioana
07.01.2018 11:49

Date of stay: Dec 2017
Type of traveller: family with children

Hotel rating: | 3 out of 5
Value for money: | 3 out of 5
Location: | 2 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 3 out of 5
Entertainment: | 5 out of 5

+ Review by Cristian Cimpeanu
01.01.2018 07:40

Date of stay: Dec 2017
Type of traveller: family with children

Hotel rating: | 2 out of 5
Value for money: | 3 out of 5
Location: | 3 out of 5
Staff/service: | 2 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 3 out of 5
Entertainment: | 4 out of 5

There are so many small things impacting strongly on the hotel’s inage that I don’ have the time to make a full account. Here are just a few:
-Towels are changed once every 3 days
- The room was falling appart
- There were no dishes or plates in the kitchen even though there was a fully equipped kitchen
- 5 days nu cleaning in the room. You can check the place where the hair dryier is, ther is an imprint of dust on the shelf
- plastic glasses for hot drinks
And many more

+ Review by Laurentiu Frunzaru
21.04.2017 05:21

I would recommend to a friend

Date of stay: Apr 2017

Hotel rating: | 4 out of 5
Value for money: | 5 out of 5
Location: | 3 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

+ Review by Butoi-Popescu Livia
06.03.2017 12:09

I would recommend to a friend

Date of stay: Feb 2017
Type of traveller: a couple on a holiday

Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 2 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Cristian Batcu
28.02.2017 10:08

I would recommend to a friend

Date of stay: Feb 2017
Type of traveller: friends/company on a holiday

Value for money: | 1 out of 5
Location: | 3 out of 5
Staff/service: | 1 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 3 out of 5
Entertainment: | 3 out of 5

The staff lacked experience, very very poor English.
The food was exactly the same every single day and it was not good at all.
cleaning was done just once in 7 days(Toilet paper missing, shampoo brought just once)
Every time we came had problems with the booking.
The management needs to change as there were troubles in every segment(reception, cleaning, food)

+ Review by Mateiu Cuciug
27.02.2017 05:08

Date of stay: Feb 2017
Type of traveller: friends/company on a holiday

Hotel rating: | 4 out of 5
Value for money: | 3 out of 5
Location: | 4 out of 5
Staff/service: | 2 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

The food is absolutely horrible, you really need to improve the quality of products you serve at breakfast. Why not server coffee at dinner? Why not have pickles for dinner? After all, bulgarians are well knows for pickles.

+ Review by Toader Silvana
25.02.2017 10:18

Date of stay: Feb 2017

Hotel rating: | 1 out of 5
Value for money: | 1 out of 5
Location: | 3 out of 5
Staff/service: | 2 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Jasminka Pashaliska Andonovska
17.01.2017 11:02

I would recommend to a friend

Date of stay: Jan 2017
Type of traveller: family with children

Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

Great location, spacious and clean apartments, hospitable staff, tasty food

+ Review by BEN-ZION LEVI
14.02.2016 06:28

Date of stay: Feb 2016
Type of traveller: a couple on a holiday

Hotel rating: | 1 out of 5
Value for money: | 1 out of 5
Location: | 1 out of 5
Staff/service: | 1 out of 5
Food: | 1 out of 5
Entertainment: | 4 out of 5

The food was bad and the breakfist started only at 08:00.
We were late for our ski school. when we asked for a early breakfist the answer was can not do!
(all bansco hotels start at 07:00) at high seasson the gondola line takes more than 1 hour.
The room was not clean and the bed had a a small matrescover...it came off every time i torn in bed.
would not recomend at all!!! sorry.

+ Review by Munteanu-Oprea Alin
07.02.2016 05:02

I would recommend to a friend

Date of stay: Jan 2016
Type of traveller: family with children

Hotel rating: | 5 out of 5
Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by CRANGASU CORNELIU
28.02.2015 10:03

I would recommend to a friend

Date of stay: Feb 2015
Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

+ Review by Sorin Ududec
09.02.2015 05:39

I would recommend to a friend

Date of stay: Jan 2015
Type of traveller: family with children

Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

Except the breakfast, which was the same poor untasty one every day, the hotel was better than i expected. Hope the staff will smile a little next time

+ Review by LUCA EUGENIU and LUCA DANIELA
08.02.2015 05:12

I would recommend to a friend

Date of stay: Jan 2015
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

Excelent position, staff ok, rooms are spaciouse, clean and beautifull, dinner excelent with many choises, but breakfast....poor and the same for 10 days în row.

+ Review by Asen Radoslavov
07.02.2015 04:21

I would recommend to a friend

Date of stay: Dec 2014
Type of traveller: friends/company on a holiday

Value for money: | 3 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by olga simagina
16.01.2015 05:03

I would recommend to a friend

Date of stay: Jan 2015
Type of traveller: friends/company on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Ljiljana Jurisic
13.01.2015 10:02

I would recommend to a friend

Date of stay: Jan 2015

Hotel rating: | 4 out of 5
Value for money: | 3 out of 5
Location: | 5 out of 5
Staff/service: | 2 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Konstantinos Skevas
03.01.2015 06:16

I would recommend to a friend

Date of stay: Dec 2014

Hotel rating: | 4 out of 5
Value for money: | 2 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 2 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by SILITZOGLOU STYLIANOS
02.01.2015 07:31

I would recommend to a friend

Date of stay: Dec 2014

Value for money: | 4 out of 5
Location: | 3 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 3 out of 5
Entertainment: | 4 out of 5

ÅÕÑÕ×ÙÑÁ ÄÙÌÌÁÔÉÁ, ÆÅÓÔÁ, ÄÅÍ ÕÐÇÑÎÅ ÊÁÌÉÁ ÁËËÁÃÇ ÓÔÁ ÓÅÍÔÏÍÉÁ ÓÔÉò ÐÅÔÓÅÔÅò ÔÉÓ 5 ÇÌÅÑÅÓ ÐÏÕ ÌÅÉÍÁÌÅ ÅÊÅÉ, ÔÏ ÖÁÃÇÔÏ ÇÔÁÍ ÁÑÊÅÔÁ ÊÁËÏ, ÔÏ ÐÑÏÓÙÐÉÊÏ ÅÕÃÅÍÉÊÏ, ×ÁÌÏÃÅËÁÓÔÏ. Ç ÐÉÓÓÉÍÁ ÊÑÕÁ, ÔÏ HAMAM ÊÁÉ Ç SAUNA ÔÅËÅÉÅÓ

+ Review by Aleksandra
10.02.2014 09:50

I would recommend to a friend

Date of stay: Feb 2014

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 3 out of 5
Rooms/accommodation: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 4 out of 5

+ Review by MARY
02.02.2014 10:40

Date of stay: Jan 2014
Type of traveller: organised group

Hotel rating: | 3 out of 5
Value for money: | 1 out of 5
Location: | 2 out of 5
Staff/service: | 2 out of 5
Rooms/accommodation: | 1 out of 5
Food: | 1 out of 5
Entertainment: | 4 out of 5

ÄÅÍ Å×Ù ÆÇÓÅÉ ×ÅÉÑÏÔÅÑÇ ÅÎÕÐÇÑÅÔÇÓÇ ÁÐÏ ÁÕÔÇ ÓÔÏ (ÕÐÏÔÉÈÅÔÁÉ) 4 ÁÓÔÅÑÙÍ ÎÅÍÏÄÏ×ÅÉÏ. Ç ÓÕÌÐÅÑÉÖÏÑÁ ÔÏÕ ÐÑÏÓÙÐÉÊÏÕ ÁÃÅÍÅÓÔÁÔÇ ÊÁÉ ÓÔÏ ÔÅËÏÓ ÐÑÏÓÐÁÈÇÓÁÍ ÍÁ ÌÁÓ ÅÎÁÐÁÔÇÓÏÕÍ , ËÅÃÏÍÔÁÓ ÏÔÉ ÓÐÁÓÁÌÅ ÅÍÁ ÅÔÏÉÌÏÑÑÏÐÏ ÔÑÁÐÅÆÁÊÉ ÊÁÉ ÆÇÔÙÍÔÁÓ 130 ÅÕÑÙ. Ç ÁÓÔÕÍÏÌÉÁ ÅÉÐÅ ÐÙÓ ÔÏ ÊÁÍÏÕÍ ÓÕÓÔÇÌÁÔÉÊÁ ÊÁÉ ÁÕÔÏÉ ÁËËÁ ÊÁÉ ÓÅ ÁËËÁ ÎÅÍÏÄÏ×ÅÉÁ ÓÔÏ ÌÐÁÍÓÊÏ.ÌÁÊÑÉÁÁÁÁÁ!!!!!!

+ Review by Mallck
25.03.2010 11:29

Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 4 out of 5

Vey clean and comfortable. Staff very friendly and helpful.