Cornelia Deluxe Residence, Bansko

hotel reviews by travellers:

Hotel rating:

4.6/10 based on 3 reviews

Value for money: Value for money: 3.0 out of 5 | 3.0 out of 5
Location: Location: 2.7 out of 5 | 2.7 out of 5
Staff/service: Staff/service: 2.3 out of 5 | 2.3 out of 5
Rooms/accommodation: Rooms/accommodation: 2.7 out of 5 | 2.7 out of 5
Food: Food: 2.7 out of 5 | 2.7 out of 5
Entertainment: entertainment: 3.3 out of 5 | 3.3 out of 5

+ Review by Vesela Sotirova
21.12.2023 11:25

Date of stay: Dec 2023
Type of traveller: friends/company on a holiday

Hotel rating: Hotel rating: 1 out of 5 | 1 out of 5
Value for money: Value for money: 1 out of 5 | 1 out of 5
Location: Location: 1 out of 5 | 1 out of 5
Staff/service: Staff/service: 3 out of 5 | 3 out of 5
Rooms/accommodation: Rooms/accommodation: 2 out of 5 | 2 out of 5
Food: Food: 1 out of 5 | 1 out of 5
Entertainment: entertainment: 3 out of 5 | 3 out of 5

Cornelia Deluxe Residence

I DO NOT RECOMMEND THIS HOTEL TO ANYONE!!!
First of all…for the price I paid I’ve been accommodated in a very old room and I can say even not really clean.
The robes were dirty with a brownish stains on it. The internet was coming and going, from room to room and floor to floor.
The SPA…very old…very slippery everywhere you go….extremely dirty and not hygienic at all, with a smell of a mould.
And the “cherry of the cake” to my stay was that, using the lift from the SPA back to my room, the lift started to falling down and then I stuck inside for like 20-30 mins ringing the alarm bell and banging on the doors…nobody was coming to help…some people talked to the reception and they told them -‘We will go in a while’ …and nobody came!!! Thankfully somehow a passing through customer heard me and press the button, then somehow the lift started again and the doors opened, after being inside only with swimsuit and the robe(freezing) with no phone or anything else! I went to the reception to tell them about it…so they can put some sign that this lift doesn’t work and it’s dangerous to use…and they just said yes okay will do…and that was all nothing have been done!
The next morning I woke up with a coldsore on my lips from all the dirtiness and stress I experienced! This is so not acceptable !!!
So, yeah I highly NOT recommend this hotel to anyone!!!

+ Review by Ìàðèíà Òàí÷åâà
11.03.2019 08:03

I would recommend to a friend

Date of stay: Jan 2019
Type of traveller: family with children

Hotel rating: Hotel rating: 3 out of 5 | 3 out of 5
Value for money: Value for money: 3 out of 5 | 3 out of 5
Location: Location: 3 out of 5 | 3 out of 5
Staff/service: Staff/service: 3 out of 5 | 3 out of 5
Rooms/accommodation: Rooms/accommodation: 3 out of 5 | 3 out of 5
Food: Food: 3 out of 5 | 3 out of 5
Entertainment: entertainment: 3 out of 5 | 3 out of 5

Cornelia Deluxe Residence

+ Review by cristina calarasanu
03.01.2018 05:47

Date of stay: Dec 2017
Type of traveller: friends/company on a holiday

Hotel rating: Hotel rating: 3 out of 5 | 3 out of 5
Value for money: Value for money: 5 out of 5 | 5 out of 5
Location: Location: 4 out of 5 | 4 out of 5
Staff/service: Staff/service: 1 out of 5 | 1 out of 5
Rooms/accommodation: Rooms/accommodation: 3 out of 5 | 3 out of 5
Food: Food: 4 out of 5 | 4 out of 5
Entertainment: entertainment: 4 out of 5 | 4 out of 5

Cornelia Deluxe Residence

The hotel is clean, rooms are confortable, the staff is helpful and friendly, but the food is poor and terrible, every day same food.

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