(by:
)
hotel reviews by travellers:
Hotel rating:
8/10 based on 84 reviews
+ Review by Mrs Sandra Smith
22.03.2024 01:19
I would recommend to a friend
Date of stay: Mar 2024
Type of traveller: family with children
Our third visit to the Iglika as a family, we think it's just perfect. Great location behind the Rila, easy walking distance to both the 4 man and the gondola and on a quiet street too. The rooms are large, comfy and immaculate and we had a balcony with a good view looking up to the black run. The reception staff are very friendly and even remembered us from previous visits, giving us a warm welcome. We had breakfast and dinner every day and cannot fault the food. An amazing array of salads, meat, fish, potato, rice, pasta and traditional dishes, soups, breads, fruits & cakes. Also an outstanding amount of choice for breakfast. We always make a point of praising the chef and being friendly with the wait staff, which is received well. Great spa and pool facilities and the bar area is lovely and comfy with a good games selection for kids. We have our own ski kit but hired for our youngest which was great value, and used the storage facilities which was very handy. Again the ski hire staff remembered us and were very friendly. We booked directly with the hotel and the online service is very efficient. 10 out of 10 in all areas, and we will definitely be returning.
+ Review by Mark brewster
10.03.2024 05:23
I would recommend to a friend
Date of stay: Mar 2024
Type of traveller: family with children
Everything was great we had children perfect hotel is you have children the only thing I can moan about is the life guard at the swimming pool told my 4 year old daughter off for splashing whilst she was trying to swim after this she was to scared to go to the pool
What a horrible man he was
+ Review by Dor Shavit
04.03.2024 05:29
I would recommend to a friend
Date of stay: Feb 2024
Type of traveller: family with children
Great location, spacious rooms, clean and modern. Excellent service, highly recommended
+ Review by leanne manton
02.03.2024 09:20
I would recommend to a friend
Date of stay: Feb 2024
Type of traveller: family with children
The hotel was brilliant- great location, fabulous food- we chose to eat in rather than go out, staff were super helpful and friendly and the facilities were great. The only downside was the pool- uncomfortably cold, so it was empty most of the time we were there- and when we did venture in a life guard told my daughter off for splashing and making too much noise, even tho we were the only ones in there.
One bed suite for 2 adults, 2 children was perfect.
+ Review by Kate Pearson
24.02.2024 02:55
I would recommend to a friend
Date of stay: Feb 2024
Type of traveller: friends/company on a holiday
Excellent location
Staff very helpful
Cosy bar lounge areas
Good size room
Very clean
Food nice selection
+ Review by Ivo Dimitrov
05.02.2024 12:30
I would recommend to a friend
Date of stay: Jan 2024
Type of traveller: family with children
Îòëè÷íî èçæèâÿâàíå - ùå ïðåïîðú÷àìå
Êóõíÿòà áåøå óíèêàëíî âêóñíà, îáñëóæâàíåòî íà íèâî
+ Review by Milot Lubishtani
22.01.2024 11:00
Date of stay: Jan 2024
Type of traveller: family with children
+ Review by Bashkim Idrizi
22.01.2024 10:58
Date of stay: Jan 2024
Swiming pool water and spa was cold!
Room didn't match our excpectations.
Last year everything was better!
+ Review by Silvia Gitoi
28.12.2023 08:54
I would recommend to a friend
Date of stay: Dec 2023
Type of traveller: family with children
Very good location, close to the slopes/ lifts, nice rooms, all refurbished, good heating system. On the down side, no drinks provided with the half-board, not even water, which I found ridiculous. Christmas Dinner was optional, but in case you opt against it, you need to have dinner between 5 pm and 6 pm, so 'punished' for not accepting the offer. The floor around the pool is extremely slippery, water is pooling all around it. It was the first time I'd slipped in my life. Luckily I only got a bruise on my knee. The ski depot service could be better organised( for instance, the guests could access it with their own keys/ cards. Every time we needed to take the skis out or in, we had to wait for a long time, go to the reception desk, ask to have someone sent to unlock, etc.To end my review on a positive note, I should add that the food was good, the atmosphere in the restaurant cosy, we were able to find tables to eat at all the time and the food was plentiful. All in all, a good experience, with a few improvements it could be excellent.
+ Review by Graham Murray
21.02.2023 08:07
I would recommend to a friend
Date of stay: Feb 2023
Type of traveller: friends/company on a holiday
+ Review by David Codman
19.02.2023 05:44
I would recommend to a friend
Date of stay: Feb 2023
Type of traveller: family with children
Overall our stay was fantastic the rooms were clean and spacious and they were cleaned daily.
With regards to parts of our stay that were average were the food offering which was not very varied and more choicewiuld be better.
The spa was excellent overall with the exception of the ice room which had black mould on the ceiling.
Despite the two points above I would definitely recommend the hotel as a value option when comparing to the Rila Hotel, and it will certainly be under consideration for our next visit.
+ Review by Âèêòîðèÿ Ìèíåâà
16.02.2023 11:15
I would recommend to a friend
Date of stay: Dec 2022
Type of traveller: family with children
+ Review by Äåíèöà Ïàíäåëèåâà
14.02.2023 08:36
I would recommend to a friend
Date of stay: Jan 2023
Type of traveller: family with children
+ Review by Peter Holland
13.02.2023 09:22
I would recommend to a friend
Date of stay: Jan 2023
Type of traveller: alone on a holiday
Great hospitality in a clean and tidy hotel with a great team of staff and excellent food.
+ Review by Ìàãäàëåíà Ìëàäåíîâà
13.02.2023 09:07
I would recommend to a friend
Date of stay: Jan 2023
Type of traveller: family with children
Áèõ ïðåïîðú÷àëà õîòåëà çà íîùó
âêè , íî è çà õðàíàòà. Ñòîèòå ñà ÷èñòè è ãîëåìè , íî õðàíàòà å åäíîòèïíà(îñîáåíî çàêóñêàòà) íàïðàâåíà å ñàìî çà àíãëè÷àíè, íèùî îò áúëãàðñêàòà êóõíÿ íå áå ïðåäëîæåíî, åëåìåíòàðíèòå ïàëà÷èíêè çà çàêóñêà íà äåöàòà çà 1 ñåäìèöà íå âèäÿõ. Íà ðåãèñòðàòóðàòà ìèíèìàëíî äî ïî÷òè íèêàêâî îáåñíåíèå îòíîñíî ñèòóèðàíåòî íà áàñåéí, ñïà, ñêè ãàðäåðîá.
+ Review by Benjamin Ashdown
13.02.2023 05:22
I would recommend to a friend
Date of stay: Jan 2023
Type of traveller: organised group
+ Review by Christopher Maher
13.02.2023 04:27
I would recommend to a friend
Date of stay: Jan 2023
+ Review by Jennifer Nelson
13.02.2023 03:32
I would recommend to a friend
Date of stay: Feb 2023
Type of traveller: family with children
Lovely stay, great rooms, great food. It would be so so so nice if water could be served with dinner
+ Review by Éîðäàí Äàëóêîâ
14.03.2020 06:34
I would recommend to a friend
Date of stay: Mar 2020
Type of traveller: a couple on a holiday
+ Review by Paul Clipstone
05.03.2020 05:23
I would recommend to a friend
Date of stay: Feb 2020
Type of traveller: a couple on a holiday
Food was far better than previous years
+ Review by Tegan Shankley
06.02.2020 12:21
I would recommend to a friend
Date of stay: Jan 2020
Type of traveller: a couple on a holiday
Great value for money with breakfast and dinner included. Small walk to the slopes, they didn't allow boots inside which is weird in a ski resort. Ask for a room with a bath!
+ Review by DUKIC MIRJANA
29.12.2019 10:27
I would recommend to a friend
Date of stay: Dec 2019
Type of traveller: family with children
+ Review by Ëþáîìèð Êàíäîâ
29.12.2019 06:59
I would recommend to a friend
Date of stay: Dec 2019
Type of traveller: family with children
+ Review by Éîðäàí Óçóíîâ
27.12.2019 08:48
I would recommend to a friend
Date of stay: Dec 2019
Type of traveller: family with children
Îôèöèàëåí ïàðêèíã 2-3 ìåñòà ïðåä õîòåëà. Íå ìè ãî ïðåäëîæèõà. Ïðåäëàãàíîòî ìÿñòî, çåëåíà ïîëÿíà çà ïàðêèðàíå äî õîòåëà, îôèöèàëíî "íå å òåõåí ïàðêèíã" è íå ìó ñå ïðàâè íèêàêâà ïîääðúæêà. Íÿìà ïî÷èñòâàíå ïðè ñíåãîâàëåæ, íèòî íà ïàðêèíãà, íèòî íà ïúòÿ(15-20 ëåê íàêëîí) êúì íåãî. Ïîðàäè ðàçìåêíàë òåðåí(òðåâà) ñëåä ñíåãîâàëåæ çàáóêñóâàõ è îò ðåöåïöèÿòà ìè îòêàçàõà äà ïðàòÿò ìúæå äà áóòíàò êîëàòà. Ñëåä 2 ÷àñà ìúêè è âñå ïîâå÷å çàòúâàíå, êîïàíå ñ ëîïàòà è äð. äîéäîõà 2 ìúæå, êàòî åäèíèÿ ñúæàëè ïàðêèíãà(ïîëÿíàòà), ÷å ÿ ðàçâàëÿì + 1 ïàðêèðàù ãîñò + ñèíà ìè è ìå èçáóòàõà. Ìîæåøå äà ñòàíå ëåñíî â íà÷àëîòî.
+ Review by Marjan Zakev
27.03.2019 09:27
I would recommend to a friend
Date of stay: Jan 2019
Type of traveller: family with children
I have been in this hotel 2 times in a row and I'm planning to go again.
I like the hotel because for the price per day it offers, great accommodation, standard type of breakfast and dinner which is more than enough (maybe here you can improve the evening meal sometimes with some veal). Very close to the ski slopes. Great pool, great sauna.
Another type of improvements is to expand the game room for the children to have few more amenities.
C U next year.
+ Review by Öàíèñëàâà Áàëåâñêà
18.03.2019 07:13
Date of stay: Mar 2019
Type of traveller: family with children
Çäðàâåéòå!
Ïîëîæèòåëíèòå ñòðàíè íà õîòåë Èãëèêà Ïàëàñ ñà ïðîñòîðíèòå ñòóäèà è äîáðàòà ëîêàöèÿ.
Êàòî îòðèöàòåëíè ñòðàíè - íåêîìïåòåíòíèÿò ïåðñîíàë, êîéòî íå ãîâîðåøå áúëãàðñêè (èçâèíÿâàì ñå, íî ñìå â Áúëãàðèÿ è íå ìè å ïðèÿòíî óêðàèíöè äà ìè ãîâîðÿò íà àíãëèéñêè), ëèïñàòà íà òîïëà âîäà íà 5 åòàæ è èçêëþ÷èòåëíî íèñêîòî êà÷åñâòî íà õðàíà. Äîðè íÿìàõìå àñàíñüîð äâà äíè, à áÿõìå ñ áåáå è ìàëêî äåòå, íàñòàíåíè íà 5 åòàæ.
Íàäàÿâàì ñå äà âçåìåòå ïîä âíèìàíèå çàáåëåæêèòå ìè è äà ñå ïîñòàðàåòå â áúäåùå.
Áëàãîäàðÿ è óñïåøåí äåí!
Öàíèñëàâà Áàëåâñêà
+ Review by Ïàóëèíà Êàë÷åâà
15.03.2019 04:18
I would recommend to a friend
Date of stay: Dec 2018
Type of traveller: family with children
+ Review by Ëþáåí Áîãîñëîâîâ
12.03.2019 09:39
I would recommend to a friend
Date of stay: Feb 2019
Type of traveller: family with children
+ Review by Êîñòàäèí Êàðîâ
11.03.2019 09:58
Date of stay: Mar 2019
Type of traveller: a couple on a holiday
Íåàäåêâàòåí ïåðñîíàë â ðåñòîðàíòà è áàðà, íåäîñòèã íà òîïëà âîäà ïî âèñîêèòå åòàæè. Âëîøåíî êà÷åñòâî è ðàçíîîáðàçèå íà õðàíàòà.
+ Review by George Daloukov
10.03.2019 09:15
Date of stay: Mar 2019
Type of traveller: family with children
Terrible service and in general bad hotel.
Elevator broke down multiple times, so climbing to the 5th floor with our 2yo was a pain.
Food was just plain bad, cheap products and no diversity.
Terrible experience talking to most of the Hotel Bar personnel "Can't sit here if you're ordering", "Can't bring tea from the hotel kitchen" ...
+ Review by Klaus Pirkhammer
10.03.2019 08:18
I would recommend to a friend
Date of stay: Feb 2019
+ Review by Natalia Ejak, Keren Ejak
09.03.2019 10:18
Date of stay: Jan 2019
Åäà áûëà îòâðàòèòåëüíàÿ,íà 4 *ãîñòèíèöà íå òÿíåò, â íîìåðàõ íåò ìåñòà ãäå ñóøèòü îäåæäó,â âàííîé âñå òðóáû ïðîòåêàëè
+ Review by Vasilescu Sorin
09.03.2019 09:47
I would recommend to a friend
Date of stay: Feb 2019
Type of traveller: family with children
+ Review by Svetozar Petcov
09.03.2019 08:03
Date of stay: Feb 2019
Type of traveller: alone on a holiday
+ Review by Madalina Ruseteanu
09.03.2019 07:29
I would recommend to a friend
Date of stay: Feb 2019
Type of traveller: family with children
+ Review by Antony harrison
27.01.2019 05:19
I would recommend to a friend
Date of stay: Jan 2019
Type of traveller: friends/company on a holiday
Have stayed at the Iglika at least 5 times before, always in a 4 star room. This year (Jan 19th) we only had the choice of a 3 star room, (210). It was awful, way too small for 2 people with ski gear, only room for 1 bedside table, Worst was the bathroom, tiny with no window or working fan, the smell from the drains was awful. Will never book 3 star again... was like a prison cell
+ Review by jelena
19.03.2018 06:32
I would recommend to a friend
Date of stay: Mar 2018
Type of traveller: family with children
+ Review by vladimir
08.03.2018 09:41
Date of stay: Feb 2018
Type of traveller: family with children
+ Review by Pete Blades
21.02.2018 04:39
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: family with children
The hotel is absolutely fine... clean and warm.... and I would go there again. The food sometimes was not warm enough but generally fine and suitable. Some (not all)of the staff seemed 'brusque' and not very friendly like they were unhappy with their job and didn't want to be there. On the whole i was happy with my week's holiday there and good value for money.
+ Review by Alexandru Vasile
20.02.2018 06:25
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: family with children
The location of the hotel is good, the staff is friendly and overall the services offered are at average level.
In our particular case the accommodation were problematic. We bought a vacation that includes two 4-star rooms (we bought in September 2017 for February 2018), but at the reception we were assigned two rooms without a balcony and obviously not a 4 star rating!
We insisted to change the rooms according with the voucher, but the reception refused to change the rooms, saying that the rooms are “as were reserved"
+ Review by Morten Ronneberg Møller
20.02.2018 12:09
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: family with children
Improve hotel website to include ski rental options. Good tv package. Improve quality of bread and juice at breakfast.
+ Review by Mr James Dodd
20.02.2018 10:32
I would recommend to a friend
Date of stay: Feb 2018
I really enjoyed the stay at the hotel. It was clean, well equipped and ideally located. The one drawback is that as a vegetarian the evening food was not very accommodating (mostly just salad) if you were a meat eater It looked lovely. I would recommend this place to a friend and will stay there again.
+ Review by Paul Clipstone
15.02.2018 06:16
Date of stay: Feb 2018
Type of traveller: a couple on a holiday
Although we have stayed here on 8 occasions the problems are still the same although we have reported theses every year nothing ever changes.
Restaurant staff very solemn and non smiling and exceptionally unhelpful.
Food ], although more varies this year no microwave meant cold food for a week
Toaster needs to be larger or another toaster.
+ Review by Íåíêî Äèìèòðîâ
12.02.2018 09:42
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: family with children
+ Review by Vasilescu Sorin
10.02.2018 09:55
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: family with children
+ Review by Nadja Kersting
10.02.2018 09:33
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: a couple on a holiday
Location is very good and close the lovely hotel Rila. The interior is old and the shower curtains, furniture and carpets smelled of stale smoke. The rooms have balconies. The place could do with a refurbishment. We enjoyed our stay,especially because of the close proximity to the slopes
+ Review by Marjan Zakev
30.01.2018 10:11
I would recommend to a friend
Date of stay: Jan 2018
Type of traveller: family with children
Greetings
My Family winter holiday in your hotel was great. The location of the Hotel is excellent. Great Ski Depo, great warm pool. Your Sauna is excellent, great price. One extra point for the mid day coffe break.
The room was spacious and very warm (on the border of too hot but I did not mind at all.) The view was excellent, looking behind the hotel, above the swimming pool. I believe the carpet was not cleaned daily but it is not something problematic but still it should be done in 4 star hotel. The towels was changed on a daily basis
The most terrible thing in your hotel is your WiFi. Terrible is soft word for it. I do not mind that it was slow but the connection was not steady it drops all the time which is not good if you want to send one simple picture online. And that is all that I want from Internet on a winter holiday.
Your Restaurant is great. The breakfast was great, just maybe to add 1 or 2 things differently on a daily bases. Maybe croissant, different type of fruit yogurt etc.
Dinner was also great maybe little less great, the problem was that regarding the chicken there was no steak not once just chicken wings or chicken breast. And there was not once veal choice for a meat. Regarding the dinner you always had something different which is not the case for the breakfast.
+ Review by Aleksandra Hristov
28.01.2018 09:34
I would recommend to a friend
Date of stay: Jan 2018
+ Review by Irena Nikolovska
24.01.2018 09:51
I would recommend to a friend
Date of stay: Jan 2018
Type of traveller: family with children
As the title says, what you get for your money is satisfying. Food is good, staff is so-so. I would just like to point out that the internet connection is very poor. In the lobby you can hardly connect, and in the rooms - you can forget about it.
On check out we were charged for a glass we broke in our room, but didn't get any discount for the non functional refrigerator and melted and potentially dangerous hair dryer.
+ Review by Deni Razmoski
17.01.2018 10:06
I would recommend to a friend
Date of stay: Jan 2018
Type of traveller: a couple on a holiday
+ Review by Vanja Dimitrievski
15.01.2018 09:45
I would recommend to a friend
Date of stay: Jan 2018
Type of traveller: family with children
Bathrooms have poor system for water drainage. The floors in the bathrooms are waterlogged for hours after taking a bath.
+ Review by Milena
11.01.2018 09:07
I would recommend to a friend
Date of stay: Jan 2018
Type of traveller: family with children
+ Review by EKATERINA REZVANOVA
11.01.2018 12:22
I would recommend to a friend
Date of stay: Jan 2018
Type of traveller: Other
+ Review by Æóëèåòà Ñåðàôèìîâà
08.01.2018 10:05
I would recommend to a friend
Date of stay: Jan 2018
Type of traveller: a couple on a holiday
+ Review by neil merritt
13.03.2017 05:39
I would recommend to a friend
Date of stay: Mar 2017
Type of traveller: a couple on a holiday
Great little hotel with friendly staff and clean and tidy rooms even against some of the more expensive hotels in Borovets I have stayed in. Also it is nice and quiet location so a good nights sleep was had. The free swimming pool is very clean and maned at all times. In general very please and would come again.
+ Review by Mariya Stoyanova
09.03.2017 03:37
I would recommend to a friend
Date of stay: Mar 2017
Type of traveller: a couple on a holiday
+ Review by Paul Clipstone
08.03.2017 11:51
Date of stay: Feb 2017
Type of traveller: a couple on a holiday
We have stayed at this hotel for the past 6 years. The reception and bar staff are extremely helpful and pleasant, a pity the same cannot be said of the restaurant staff, miserable, glum faced and sometimes rude. Although this is still the same as previous years, no "good morning or how are you today" struggle to get attention for drinks.
The food this year is a serious let down, such a shame, we would speak to friends but make them aware of the issues stated.
+ Review by Kim Hill
06.03.2017 09:59
I would recommend to a friend
Date of stay: Feb 2017
Good clean, cheap, basic hotel,food not like UK but we always found something to eat, we're not fussy eaters like some people though. Location is also good just behind the Rila hotel, staff were excellent always helpful and professional. The only bad point about the iglika is the WiFi is not very good, but like I said before we're not fussy people like some.
+ Review by Ëàðèñà è ANDREY ROGOZIN
04.03.2017 06:02
I would recommend to a friend
Date of stay: Feb 2017
Type of traveller: friends/company on a holiday
Îòäûõàåì â ýòîì îòåëå âòîðîé ðàç, íî â ýòîò ðàç íîìåð-ñòóäèÿ äîñòàëñÿ ïðîñòî "óáèòûé" , òðóáà â âàííîé òå÷åò, ïîëîâèíà ñâåòèëüíèêîâ íå ðàáîòàåò, à ïîñòåëüíîå áåëüå çà 9 äíåé íå ïîìåíÿëè íà ðàçó, õîòÿ ïîñòîÿííî îáðàùàëèñü ñ ýòèì âîïðîñîì.È íè ðàçó íå óáðàëè â íîìåðå, õîòÿ â ñîñåäíåì åæåäíåâíî ïûëåñîñèëè. Ñëîæèëîñü îùóùåíèå, ÷òî íàø íîìåð ïðîñòî èñêëþ÷åí èç îáñëóæèâàíèÿ, äà è çàñåëèëè íàñ íå ñðàçó, î÷åíü äîëãî èñêàëè áðîíü( áðîíèðîâàëè ÷åðåç Ïðîôèòóðñ, Áîëãàðèÿ).Äà, òàêîé ñåðâèñ íåñêîëüêî íàïðÿãàë, íî â îñòàëüíîì- ïèòàíèå, òèøèíà â îòåëå, áëèçîñòü ê ñêëîíàì è ïîäúåìíèêàì- âñ¸ êàê íðàâèòñÿ. Äà, èíòåðíåò íà ðåñåïøí îòåëÿ î÷åíü ñëàáûé, ëó÷øå èäòè â ñîñåäíþþ Ðèëó. Åùå ïëþñ îòåëÿ- ïîñëåîáåäåííûé ÷àé . Ïðèäåøü ñ êàòàíèÿ, äî óæèíà åùå äàëåêî, à òóò ÷àé è ïå÷åíüêè. Çàìå÷àòåëüíî!Íî, ïîæàëóé, òðåòèé ðàç â ýòîò îòåëü íå ïîåäåì.
+ Review by zoran tosic
22.02.2017 09:33
I would recommend to a friend
Date of stay: Feb 2017
+ Review by Èâà Èâàíîâà
19.02.2017 05:09
I would recommend to a friend
Date of stay: Feb 2017
Type of traveller: family with children
+ Review by nikolai
13.02.2017 08:16
I would recommend to a friend
Date of stay: Feb 2017
+ Review by Sasho Velkovski
24.01.2017 03:20
I would recommend to a friend
Date of stay: Jan 2017
Type of traveller: family with children
+ Review by Sasho Velkovski
24.01.2017 12:55
I would recommend to a friend
Date of stay: Jan 2017
Type of traveller: family with children
+ Review by Íåíêî Äèìèòðîâ
07.01.2017 03:37
I would recommend to a friend
Date of stay: Jan 2017
Type of traveller: family with children
Ïåðôåêòíà ïî÷èâêà ñ êàðàíå íà ñêè íà Áîðîâåö
+ Review by Sally Lewis
08.03.2016 12:20
I would recommend to a friend
Date of stay: Feb 2016
Type of traveller: friends/company on a holiday
+ Review by Jack Avery
07.03.2016 03:39
I would recommend to a friend
Date of stay: Feb 2016
Type of traveller: friends/company on a holiday
Location really good. Bathroom very poor- needs renovating.
+ Review by Ivan Jakovljevic
07.03.2016 01:01
I would recommend to a friend
Date of stay: Feb 2016
Type of traveller: family with children
Location is very good, close to slopes. No wi-fi in rooms, and in lobby area it can be difficult to connect to wi-fi due to overload - still, this can be a benefit.
Good food and plenty of it, but new meals could be introduced during the breakfast - if you want to have energy for the skiing you have to eat eggs and bacon every day.
Room are comfortable and clean. Stuff is friendly.
+ Review by Miodrag Jelic
21.02.2016 09:52
I would recommend to a friend
Date of stay: Feb 2016
Type of traveller: friends/company on a holiday
+ Review by Paul Clipstone
13.02.2016 06:17
I would recommend to a friend
Date of stay: Feb 2016
I have stayed in this hotel for the past 6 years, there have been a number of negative reviews on several websites which I have always responded with a very positive response, this year however I will not be responding to positively in relation to housekeeping or restaraunt staff. The housekeeping this year was disgraceful, our room never got vacuumed throughout our 8 day stay. Toilet was never cleaned, toilet rolls not replenished, dirty cups not taken out of the room. A vacuum cleaner was left for 4 days outside of the room unused.
The staff in the restaraunt staff in general never wanted to be there, UN-friendly in general with the exception of 1 female who was the only one to smile.
+ Review by AHMET LEVENT ALPARSLAN
31.01.2016 05:04
Date of stay: Jan 2016
Type of traveller: family with children
+ Review by Marieta Ivanova
27.01.2016 07:16
I would recommend to a friend
Date of stay: Jan 2016
Type of traveller: friends/company on a holiday
áàñåéíà áè áèëî äîáðå äà ðàáîòè öÿë äåí è äà å ïî -òîïúë,õðàíàòà å óæàñíà- íåêà÷åñòâåíà ,ëèïñâàò ïðîòåèíè,ëîø èçáîð íà ñèðåíå,êàøêàâàë è êîëáàñ,õëÿá ...ïðåäëàãàì 1 ìëå÷åí ïðîäóêò è 1 êîëáàñ íî âèñîê êëàñ.Åäèí âèä õëÿá ,íî äîáúð.Íå íåîáõîäèìî äà èì èçáîð îò ìåæäó ìíîãî íåùà ,íî âñè÷êè ñ ëîøî êà÷åñòâî.Âå÷åðÿòà å ñàìî ñúñ ñîñîâå è ÷îðáè ...Íÿìà åëåìåíòàðíè ìàñëèíè ,ëèïñâà ïðåäëàãàíå íà ðèáà ...Ñòàèòå ñà èçëèøíî òîïëè .Íå áÿõìå óâåäîìåíè ïðè íàñòàíÿâàíå ,÷å ìîæåì äà ñå âúçïîëçâàìå îò êàôå è ñëàäêè îò 15 -17 ÷àñà.Íàó÷èõìå ãî ñëó÷àéíî íà òðúãâàíå.Âúçïîëçâàò ñå ïåðñîíàë è ðåöåïöèÿ.
+ Review by Nata¹a Cvetiæ
19.03.2015 05:39
I would recommend to a friend
Date of stay: Mar 2015
Type of traveller: a couple on a holiday
+ Review by sally lewis
08.03.2015 05:51
I would recommend to a friend
Date of stay: Feb 2015
Type of traveller: friends/company on a holiday
Good sized rooms in a friendly hotel nea to the lifts and skiing area. Food good but could be hotter.
+ Review by Andrew Monk
24.02.2015 07:03
I would recommend to a friend
Date of stay: Feb 2015
Type of traveller: a couple on a holiday
Small details like the bedding not fitting the bed and the need for the bathroom to be updated were unfortunate. Good choice of basic food but not all to my taste. But what can you expect for such a low cost. Staff very friendly and helpful.
+ Review by Mark Vincent
16.02.2015 11:11
Date of stay: Feb 2015
Type of traveller: a couple on a holiday
I know this Hotel as i have stayed there three previous times. Unfortunately the Hotel seems very tired, broken coat hooks, holes in walls, crumbling grout in the bathroom. It was as if the Management were trying to ecconomise, switching off the heating at various times of the day meant that you had to sit in your jackets whilst using the Hotel Bar, even the watresses were wearing their coats. The food was poor which was a shame as previously it had been very good. Both lifts at some point were not working. I do not think i will be staying in the Iglika palace next time i visit Borovets.
+ Review by Snezana Nikolovska
16.02.2015 09:39
I would recommend to a friend
Date of stay: Feb 2015
Type of traveller: a couple on a holiday
+ Review by Paul Clipstone
15.02.2015 05:22
I would recommend to a friend
Date of stay: Feb 2015
This was our 4th stay at the 'Iglika Palace' hotel and we were NOT disappointed. Although the food had slipped a little you could always find something to eat.
The staff were exceptional although the resteraunt staff may need a little customer care training. The reception staff were exceptional, nothing was any trouble and the owners of the hotel should be proud of them, and UK hotels should take advice from them.
We will be back without question next year.
+ Review by Terry Husher
11.01.2015 06:09
I would recommend to a friend
Date of stay: Jan 2015
Type of traveller: family with children
The villas at Iglika are the ideal base for a ski family. They provide space to spread out in a fantastic location.
We took the bed and breakfast option and had a lovely breakfast at 8:00 ready for lifts opening at 8:30. We ate out every evening at the wonderful and family friendly white magic which is run by an ex olympic skier.
I have come to Borovets for 20 years and love it.
+ Review by Paul Clipstone
02.02.2014 07:23
I would recommend to a friend
Date of stay: Jan 2014
Type of traveller: family with children
We chose to stay at this hotel, and will do next year, due to our stay last year. The hotel has a fabulous location to the village and slopes. It is clean, relaxing. The rooms in the new part are extremely comfortable, warm and storage space ideal. Perhaps the best we have stayed in during our 8 visits to Borovets.
The only negative point are certain staff, who would spoil the experience if you let them. The restaurant staff are rude, especially 2 males staff. There was a guy on reception who blatantly refused to contact our tour operator from Profi, which I did feel very disappointing about.
Putting this aside I would have no hesitation on returning next year as the positives outweighed the negative by far.
Food this year however was worse than last year but we still found enough to eat.
+ Review by Ski traveller
30.12.2010 08:02
I would recommend to a friend
Date of stay: Mar 2010
Type of traveller: family with children
We stayed in march 4 star it was ok booked late for xmas /new year only 3 star left this is the stair well left of reception avoid at all cost this is right above the bar it is noisey smokey and dirty 2nd night we had our door smashed in by drunken louts who continued to shout and swear for 30 mins the night staff did nothing, this was much the same everynight with noise and disturbance, the hotel manager said there was nothing she could do, to be fair our balkan rep Elizabeth did what she could but she does not own the hotel, we had a smell of sewerage everytime they pulled the chain in the rooms above, once again all the hotel did was put duck gel in the toilet we even had dried blood on our duvets, not changed all week the pool is freezing and very slippery, this was my 5th time in borovets and I love the place but please stear clear of staying 3 star in this hotel. ps the snow inn run by Zac paul and mikael is good and friendly.
+ Review by James Goodwill
17.03.2010 10:58
Date of stay: Feb 2010
I wanted to learn to ski and so my focus was on the ski school. I chose the hotel on the basis of price. It turned out to be a good choice. In Borovets there are a few large hotels, the biggest is the Rila which is in front of the main nursery slopes where several of the main runs also end. The Iglika is just behind it. You get your rental skis from the Rila. We could be on the snow 15 minutes from leaving the hotel, just a couple of minutes to walk to the depot and once kitted out a couple of minutes to the snow. The hotel was basic but everything worked. Low pressure service which I liked and the food was fine. It is Bulgarian international so if you only wanted British food you might not like it but eggs, beans, bacon and fried bread for breakfast was not chalenging and there was always some sort of meat, veg and chips for dinner plus other things. We were there for New Year and the hotel put on a good table service meal but the best thing was the fireworks on the Rila. No sign of H&S just a lot of fireworks from all over the balconies and everywhere else. As I said I came to learn to ski and the ski school were very good although the nursery slopes were crowded due to a lack of snow on many of the runs. I travelled with my daughter who is a good intermediate, she enjoyed the challenge of skiing on ice but next time we will look for more certain snow. If you can travel when you want and can come when there is good snow this would be ideal. One thing is we had a superior room which was worth it, had a bath. I think the standard rooms have a wet room whicch is fine but a bath was nice.
Hotels in Borovets
- Borovets Hills Ski & Spa Hotel
- Festa Winter Palace
- Sokol Boutique Hotel
- Alpin Hotel
- Belchin Garden SPA hotel
- Borovets Green Hotel
- Euphoria Club Hotel & Resort
- Festa Chamkoria
- Iceberg hotel Borovets
- Iceberg hotel Borovets 2
- Iglika Borovets hotel
- Iglika Villas
- Lion Borovets Hotel
- Musala hotel (ex Yanakiev)
- RADINA'S WAY
- Rila Hotel
- Samokov Hotel
- Bor Hotel
- Boro Green Holiday Village PMS
- Borovets Gardens Apartments PMS
- Breza Hotel
- Edelweiss Hotel Borovets
- Ela Hotel
- Flora Apartments Main Building
- Flora Apartments Main Building PMS
- Flora hotel main building Persey
- Malina Ski Chalets
- Royal Plaza Apartments PMS
- Semiramida Gardens Apartments PMS
- St. George Hotel
- Villa Ibar
- Yagoda Ski Chalets
- Daisy Apartments
- Iglika Persey apartments
- Kalina hotel by PRO EAD
Borovets
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Restaurants & bars in Borovets
- Hrima restaurant, Borovets
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- Frankos Bar and Restaurant
- Mamacitas mexican restaurant, Borovets
- Stone Hut Yastrebets, Borovets
Deals & discounts in Borovets
News from Borovets
- 5 resolutions for skiers and snowboarders
- Weekend of Arts and Crafts in the mountain resort Borovets
- Borovets mountain resort opened the summer season
- Bicycle riding in the mountainous resort Borovets mark the end of the ski season
- Ski season 2013 in Borovets winter resort is still in its full motion
- Head to Borovets and hit the piste – photo report
- Kids alpine ski competition in Borovets
- Easter seaside and mountain holidays in Bulgaria
- Photos from DC Big Spin Borovets 2013 race
- Unique snowboard competition in Borovets
- February 2013 photo report from Borovets ski resort
- Snow Park Borovets opens doors for the ski season 2013
- Borosport Cup takes place in Borovets ski resort
- Borovets offers romantic holidays for St.Valentine’s Day
- Great hotel prices in Bulgarian ski resorts
- Borovets ski and snow calendar 2013
- How to learn skiing program starts in Borovets
- World Snow Day in Borovets ski resort, Bulgaria
- Cheap ski destinations in Bulgaria
- Ski resorts in Bulgaria host prestigious ski and snowboard contests
- Borovets will celebrate World Snow Day
- Bulgarian ski resorts are popular among Greek tourists
- Ski patrols at Borovets snow slopes
- Festival “Skiing and snowboarding in the city” is held in Sofia
- Bulgaria is cheapest destination for an European ski holiday