Hilton Sofia Market Share
Sofia News Agency, 28.04.2004
Hilton Sofia has increased its market share among the capital's five-star hotels by 5.2 % in 2003 year-on-year, General Manager Friedrich Niemann announced. Hotel occupancy has gone up by 10 %, to 59%, and profitability has increased by 25% in 2003 in comparison with the previous year. Niemann pointed out the huge investments that the hotel makes in training the hotel staff, which numbers 175. According to Hilton International's Guest Satisfaction Tracking Survey, in 2003 Hilton Sofia ranked number 1 in Overall Guest Satisfaction within 80 Hilton hotels in Europe and Africa leaving behind properties such as the Rome Cavalieri Hilton, Hilton Mauritius or Hilton Athens. see source