+ Review by Èðèíà Âàñèëåâíà Ãåîíîâà
07.10.2019 11:34

I would recommend to a friend

Date of stay: Oct 2019
Type of traveller: alone on a holiday

Hotel rating: | 5 out of 5
Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Âëàäèìèð ×åðíèøêîâ
01.11.2016 09:18

I would recommend to a friend

Date of stay: Oct 2016
Type of traveller: family with children

Value for money: | 4 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Êèðèë Ïåòðîâ
17.07.2016 02:38

I would recommend to a friend

Date of stay: Jul 2016
Type of traveller: family with children

Hotel rating: | 4 out of 5
Value for money: | 5 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

+ Review by Ãåîðãè Òîäîðîâ
09.05.2016 07:00

I would recommend to a friend

Date of stay: May 2016
Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 4 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Ñòàíèìèðà Ïàñêàëåâà
28.12.2015 04:53

I would recommend to a friend

Date of stay: Dec 2015

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5
Food: | 5 out of 5
Entertainment: | 5 out of 5

+ Review by Ãåðãàíà
23.09.2014 11:12

Date of stay: Aug 2013

Hotel rating: | 2 out of 5
Value for money: | 1 out of 5
Location: | 2 out of 5
Staff/service: | 1 out of 5
Rooms/accommodation: | 2 out of 5
Food: | 1 out of 5
Entertainment: | 3 out of 5

Õîòåëúò ñå íàìèðà â õóáàâ ïàðê, ñãðàäàòà å ìàñèâíà è...äî òàì! Íèòî ðåñòîðàíòúò ïðåäëàãà íîðìàëíà õðàíà - íå ãîâîðèì çà âèñîêèòå öåíè, à çà áåçâêóñíèòå ñêó÷íè ïðåäëîæåíèÿ, íèòî ñòàèòå ñà óþòíè (áàíèòå ñà ìðúñíè), íèòî ïåðñîíàëúò ñå îòíàñÿ âíèìàòåëíî è êîìïåòåíòíî. Íåïðèÿòíî å äà ïëàòèø äîñòà ïàðè, à äà ïîëó÷èø íåàäåêâàòíà óñëóãà. Ñúâåòâàì âè äà ñè íàìåðèòå äóðãî ìÿñòî çà ïî÷èâêà.

+ Review by Ìèõàåëü
26.07.2012 08:28

I would recommend to a friend

Date of stay: Jul 2012
Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 5 out of 5
Staff/service: | 3 out of 5
Food: | 4 out of 5
Entertainment: | 5 out of 5

Ìû îòäûõàëè â îòåëå ñ 9 ïî 22 èþëÿ è îñòàëèñü î÷åíü äîâîëüíû. Âåëèêëåïíàÿ îáñëóãà, èñïîëíÿþùàÿ âñå âàøè æåëàíèÿ. Óìåëûå è ðàñòîðîïíûå îôèöèàíòû. Î÷åíü âíèìàòåëüíûé âðà÷ è çàìå÷àòåëüíûå ìàññàæèñòêè - ÷òî åù¸ íóæíî äëÿ õîðîøåãî îòäûõà è ëå÷åíèÿ ?  íîìåðàõ î÷åíü ÷èñòî. Áåëü¸ è ïîëîòåíöà ìåíÿþò êàæäûé äåíü.  áóäíèå äíè îòåëü ïðàêòè÷åñêè ïóñò è åñòü âîçìîæíîñòü ââîëþ ïîïëàâàòü.  êîíöå íåäåëè áûâàåò íåñêîëüêî øóìíîâàòî, îäíàêî â ïðåäåëàõ íîðìû. Ïèòàíèå ñíîñíîå, õîòÿ è îäíîîáðàçíîå.
Îãðîìíîå ñïàñèáî àäìèíèñòðàòîðó îòåëÿ Ãþðãåíå Êààðàñåíîâîé ! Î÷åíü íàäååìñÿ ïðèåõàòü â Äâîðåöó åù¸ õîòÿ áû ðàç

+ Review by Michael Steve
21.10.2008 02:36

I would recommend to a friend

Date of stay: Sep 2008
Type of traveller: a couple on a holiday

Hotel rating: | 5 out of 5
Value for money: | 5 out of 5
Location: | 3 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5

We stayed one night at the end of September. Unfortunately, we had bad weather - cold & rainy. We still made good use of the indoor spa and outdoor whirlpool bath - if the weather had been nice, it would have been amazing!. The setting is beautiful; in the middle of the woods on top of a hill looking down at the city of Velingrad. We had a sky view room which overlooked the pool, whirlpool bath & the city. It was quite small, however, you didn't want to stay in the room anyway. Their spa treatments are excellent and extremely well-priced. You could get two lengthy treatments for the price of one treatment in the USA. We paid 50 lev for 50 minutes and 75 lev for 70 minutes. The hot stone massage was the best I've ever had. The hotel staff were okay, but the spa staff were very very friendly and helpful even though they didn't speak much english. Breakfast buffets in Bulgaria are usually not good so we did not expect much from this place. We stayed at 5 hotels in Bulgaria with different star ratings and you'll never get an American breakfast. At the Dvoretsa, there was some hot food - eggs & sausage - cooked poorly. We had room service which was also below par.

+ Review by UI
19.07.2008 01:06

Hotel rating: | 4 out of 5
Value for money: | 3 out of 5
Location: | 4 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 5 out of 5

Dvoretsa is a great place for relaxing, and the spa centre is wonderful with its several pools and saunas/steam rooms. The cosmetic treatments and massages are of high quality and reasonably priced.The restaurant is very good as well, though English is a challenge for most of the staff. The hotel could try to make a bit more of an effort in providing information about different services (e.g.cosmetic treatments, hiking and biking excursions etc.). Velingrad in general, located in a beautiful valley, is a nice city to spend a holiday at.

+ Review by GALLI FEDELE
16.06.2008 09:12

Hotel rating: | 2 out of 5
Value for money: | 3 out of 5
Location: | 3 out of 5
Staff/service: | 2 out of 5
Rooms/accommodation: | 1 out of 5

STRUTTURA BUONA MA PER UN HOTEL CINQUE STELLE IL PERSONALE ANCHE ALLA RECEPTION NON PARLA INGLESE,IL FATTO CHE MI HA' INDISPETTITO E' CHE SE PRENOTAVO TRAMITE AGENZIA AVREI RISPARMIATO IL 20%, PENSO CHE QUESTO NON CONTRIBUISCA AL BUON ANDAMENTO DI UNA STRUTTURA COSI' IMPONENTE.-

CORDIALMENTE

GALLI FEDELE

+ Review by Àííà
16.01.2008 12:23

+ Review by Bob Wilcox
10.03.2006 10:46

I would recommend to a friend

Date of stay: Jul 2005
Type of traveller: a couple on a holiday

Hotel rating: | 4 out of 5
Value for money: | 4 out of 5
Location: | 4 out of 5
Staff/service: | 5 out of 5
Rooms/accommodation: | 5 out of 5

Great pool and Spa Center. The restaurant is great and offers some exotic dishes(such as roast lamb smothered in chocolate)Other restaurants in the area are much cheaper and offer a more authentic Bulgarian cuisine.The rooms are a bit small, but well furnished. Book a Jr. Suite ,if possible, as they are much more spacious then the regular rooms and have a sitting area. Do not get the syline view room, as its window is more like a pothole,and you will never have any daylight.

+ Review by BSB
20.01.2006 03:13

Hotel rating: | 3 out of 5
Value for money: | 3 out of 5
Location: | 3 out of 5
Staff/service: | 4 out of 5
Rooms/accommodation: | 4 out of 5

Does not deserve the five star rating. Rooms are tiny and nothing impressive.The staff is average. The only good things are the Spa center, which is great, the large pool and the restaurant. Averge Hotel.