+ Commento by Ìèðîñëàâ Äîí÷åâ
11.11.2019 05:45

Date of stay: Nov 2019
Tipo di viaggiatore: una coppia in vacanza

Hotel rating: | 3 out of 5
Rapporto qualità/prezzo: | 3 out of 5
Posizione: | 4 out of 5
Personale/servizio: | 3 out of 5
Camere/sistemazione: | 1 out of 5
Alimentazione: | 3 out of 5
Divertimento: | 2 out of 5

+ Commento by Slobodan Dudic
23.02.2017 11:50

I would recommend to a friend

Date of stay: Febb 2017
Tipo di viaggiatore: famiglia con bambini

Rapporto qualità/prezzo: | 4 out of 5
Posizione: | 4 out of 5
Personale/servizio: | 4 out of 5
Camere/sistemazione: | 4 out of 5
Alimentazione: | 4 out of 5
Divertimento: | 4 out of 5

+ Commento by Àííà Ãóðîâà
11.01.2017 07:31

I would recommend to a friend

Date of stay: Genn 2017
Tipo di viaggiatore: amici/compagnia in vacanza

Hotel rating: | 5 out of 5
Rapporto qualità/prezzo: | 5 out of 5
Posizione: | 5 out of 5
Personale/servizio: | 5 out of 5
Camere/sistemazione: | 5 out of 5
Alimentazione: | 5 out of 5
Divertimento: | 4 out of 5

+ Commento by Aura Toma
07.01.2017 02:34

I would recommend to a friend

Date of stay: Dic 2016
Tipo di viaggiatore: famiglia con bambini

Rapporto qualità/prezzo: | 3 out of 5
Posizione: | 4 out of 5
Personale/servizio: | 2 out of 5
Camere/sistemazione: | 3 out of 5
Alimentazione: | 4 out of 5
Divertimento: | 4 out of 5

Good location and accommodation. Poor breakfast and cold water in the pool.

+ Commento by Ploesteanu Gabriela Aida Iulia - chat
03.01.2017 07:00

Date of stay: Dic 2016
Tipo di viaggiatore: amici/compagnia in vacanza

Rapporto qualità/prezzo: | 3 out of 5
Posizione: | 3 out of 5
Personale/servizio: | 3 out of 5
Camere/sistemazione: | 3 out of 5
Alimentazione: | 2 out of 5
Divertimento: | 3 out of 5

Internet is poor and doesn't connect nor cover all the apartments; the conditions in the apartment are not enough for 4 persons – it is impossible to sleep on the sofa (I have to admit that we've got an extra bed, but it was still difficult to sleep) – and so was in all three apartments of our group; the bedroom was very cold; the new year dinner was poor and not well organized; we did not have bathroben in the apartments, and when we asked for them, they said they are only for the people in the main hotel building; it is written that the hotel has a fitness room, but all there is are 2 machines in the back of the swimming pool area; also, the swimming pool room was very cold. The shuttle to the gondola brings back the people starting with 2,30 p.m.- so, it's useless if you wish to come back earlier. The personnel is nice but hardly understands English. Low flexibility (my daughter was not able once to go to dinner and I asked permission to bring some food in the room but it was not allowed; I was advised to asked for room-service, that means extra cost – I don’t agree with this rule as long as the dinner was paid for). Breakfast and dinner were pretty good.
Conclusion: low value of the money; it is not a 4* hotel; it’s just a normal 3* hotel.
I’d like to make few comments related to the ski resort and services, if you don’t mind: - the slopes are very nice and with a good maintenance (congratulations to the people who take care of that!)
- the flexibility of the sky pass is low: if you prefer to sky in the first part of the day you have to pay the price for full day; a half of day ticket is possible only after 12.
- the persons from the ticket register are very rigid and completely unkind.
- the information about the ski-pass and facilities are poor and incomplete.

Please take my comments as my honest opinion and I hope that my feed back could help to improve these services.

Best regards,
Gabriela

+ Commento by Èëèÿí Ïåòðàêèåâ
05.11.2016 01:16

I would recommend to a friend

Date of stay: Ott 2016
Tipo di viaggiatore: una coppia in vacanza

Hotel rating: | 4 out of 5
Rapporto qualità/prezzo: | 3 out of 5
Posizione: | 4 out of 5
Personale/servizio: | 2 out of 5
Camere/sistemazione: | 3 out of 5
Alimentazione: | 4 out of 5
Divertimento: | 4 out of 5

Âå÷åðÿòà íà ïúðâèÿ íè äåí áåøå ÎÊ, èìàøå ðàçíîîáðàçèå îò ñàëàòè è îñíîâíè ÿñòèÿ, 3 ãàðíèòóðè è äåñåðòè, à â ðåñòîðàíòà èìàøå 3-4 ìàñè (20 ÷îâåêà ìàêñèìóì). Âòîðàòà âå÷åð õîòåëúò, ñúîòâåòíî è ðåñòîðàíòúòñå ðàäâàõà íà ìíîãî ïîâå÷å ïîñåòèòåëè,òîãàâà îáà÷å ìåíþòî íà áëîê ìàñàòà áåøå îñêúäíî. ×àñò îò ñàëàòèòå, ïðèñúñòâàùè â ìåíþòî áÿõà ñúñ ñúìíèòåëåí âèä, îñíîâíèòå ÿñòèÿ íå áÿõà ñ äîáðà êóëèíàðíà ãîòîâíîñò, à îñâåí òîâà è ïðåñîëåíè, ãàðíèòóðèòå, êîèòî ïðåäëàãàõà áÿõà îò ïðåäèøíàòà âå÷åð. Òàêîâà êà÷åñòâî íà õðàíà íå áÿõ è î÷àêâàë. Íà ôîíà íà öÿëîòî ìåíþ èçïúêíà êàðòîôåíà êðåì ñóïà, êîÿòî ñïàñè âå÷åðÿòà.

+ Commento by mattias sund
17.03.2016 09:38

I would recommend to a friend

Date of stay: Febb 2016
Tipo di viaggiatore: gruppo organizzato

Hotel rating: | 3 out of 5
Rapporto qualità/prezzo: | 2 out of 5
Posizione: | 4 out of 5
Personale/servizio: | 1 out of 5
Alimentazione: | 3 out of 5
Divertimento: | 3 out of 5

+ Commento by Dimitar
20.01.2014 06:16

I would recommend to a friend

Date of stay: Genn 2014
Tipo di viaggiatore: amici/compagnia in vacanza

Hotel rating: | 5 out of 5
Rapporto qualità/prezzo: | 5 out of 5
Posizione: | 5 out of 5
Personale/servizio: | 5 out of 5
Camere/sistemazione: | 5 out of 5
Alimentazione: | 5 out of 5
Divertimento: | 5 out of 5

+ Commento by êàëèíèí ìèõàèë
14.01.2014 11:09

I would recommend to a friend

Date of stay: Genn 2014
Tipo di viaggiatore: famiglia con bambini

Hotel rating: | 5 out of 5
Rapporto qualità/prezzo: | 5 out of 5
Posizione: | 5 out of 5
Personale/servizio: | 5 out of 5
Camere/sistemazione: | 5 out of 5
Alimentazione: | 5 out of 5
Divertimento: | 5 out of 5

+ Commento by Krasimir Krustev
01.10.2009 02:13

I would recommend to a friend

Date of stay: Sett 2009
Tipo di viaggiatore: amici/compagnia in vacanza

Hotel rating: | 4 out of 5
Rapporto qualità/prezzo: | 5 out of 5
Posizione: | 5 out of 5
Personale/servizio: | 5 out of 5
Camere/sistemazione: | 5 out of 5

We spent a long weekend at this wonderful place! Everything was perfect - friendly/helpful staff, nice cosy rooms, marvelous tavern, restaurant and bar! Cleanliness was at a high level, housekeepers did a great job! My friend tried the SPA and was very pleased. Overall - a great place to stay and get excellent service!