+ Commentaire de Ìèðîñëàâ Äîí÷åâ
11.11.2019 05:45

Date de séjour: nov 2019
Type de voyageur/s: couple en vacances

Rating des hôtels: | 3 Hors de 5
Rapport qualité/prix: | 3 Hors de 5
Situation: | 4 Hors de 5
Personnel/service: | 3 Hors de 5
Chambres/hébergement: | 1 Hors de 5
Aliments: | 3 Hors de 5
Amusement: | 2 Hors de 5

+ Commentaire de Slobodan Dudic
23.02.2017 11:50

Recommendez l'hôtel

Date de séjour: fév 2017
Type de voyageur/s: Famille avec enfants

Rapport qualité/prix: | 4 Hors de 5
Situation: | 4 Hors de 5
Personnel/service: | 4 Hors de 5
Chambres/hébergement: | 4 Hors de 5
Aliments: | 4 Hors de 5
Amusement: | 4 Hors de 5

+ Commentaire de Àííà Ãóðîâà
11.01.2017 07:31

Recommendez l'hôtel

Date de séjour: jan 2017
Type de voyageur/s: amis en vacances

Rating des hôtels: | 5 Hors de 5
Rapport qualité/prix: | 5 Hors de 5
Situation: | 5 Hors de 5
Personnel/service: | 5 Hors de 5
Chambres/hébergement: | 5 Hors de 5
Aliments: | 5 Hors de 5
Amusement: | 4 Hors de 5

+ Commentaire de Aura Toma
07.01.2017 02:34

Recommendez l'hôtel

Date de séjour: dec 2016
Type de voyageur/s: Famille avec enfants

Rapport qualité/prix: | 3 Hors de 5
Situation: | 4 Hors de 5
Personnel/service: | 2 Hors de 5
Chambres/hébergement: | 3 Hors de 5
Aliments: | 4 Hors de 5
Amusement: | 4 Hors de 5

Good location and accommodation. Poor breakfast and cold water in the pool.

+ Commentaire de Ploesteanu Gabriela Aida Iulia - chat
03.01.2017 07:00

Date de séjour: dec 2016
Type de voyageur/s: amis en vacances

Rapport qualité/prix: | 3 Hors de 5
Situation: | 3 Hors de 5
Personnel/service: | 3 Hors de 5
Chambres/hébergement: | 3 Hors de 5
Aliments: | 2 Hors de 5
Amusement: | 3 Hors de 5

Internet is poor and doesn't connect nor cover all the apartments; the conditions in the apartment are not enough for 4 persons – it is impossible to sleep on the sofa (I have to admit that we've got an extra bed, but it was still difficult to sleep) – and so was in all three apartments of our group; the bedroom was very cold; the new year dinner was poor and not well organized; we did not have bathroben in the apartments, and when we asked for them, they said they are only for the people in the main hotel building; it is written that the hotel has a fitness room, but all there is are 2 machines in the back of the swimming pool area; also, the swimming pool room was very cold. The shuttle to the gondola brings back the people starting with 2,30 p.m.- so, it's useless if you wish to come back earlier. The personnel is nice but hardly understands English. Low flexibility (my daughter was not able once to go to dinner and I asked permission to bring some food in the room but it was not allowed; I was advised to asked for room-service, that means extra cost – I don’t agree with this rule as long as the dinner was paid for). Breakfast and dinner were pretty good.
Conclusion: low value of the money; it is not a 4* hotel; it’s just a normal 3* hotel.
I’d like to make few comments related to the ski resort and services, if you don’t mind: - the slopes are very nice and with a good maintenance (congratulations to the people who take care of that!)
- the flexibility of the sky pass is low: if you prefer to sky in the first part of the day you have to pay the price for full day; a half of day ticket is possible only after 12.
- the persons from the ticket register are very rigid and completely unkind.
- the information about the ski-pass and facilities are poor and incomplete.

Please take my comments as my honest opinion and I hope that my feed back could help to improve these services.

Best regards,
Gabriela

+ Commentaire de Èëèÿí Ïåòðàêèåâ
05.11.2016 01:16

Recommendez l'hôtel

Date de séjour: oct 2016
Type de voyageur/s: couple en vacances

Rating des hôtels: | 4 Hors de 5
Rapport qualité/prix: | 3 Hors de 5
Situation: | 4 Hors de 5
Personnel/service: | 2 Hors de 5
Chambres/hébergement: | 3 Hors de 5
Aliments: | 4 Hors de 5
Amusement: | 4 Hors de 5

Âå÷åðÿòà íà ïúðâèÿ íè äåí áåøå ÎÊ, èìàøå ðàçíîîáðàçèå îò ñàëàòè è îñíîâíè ÿñòèÿ, 3 ãàðíèòóðè è äåñåðòè, à â ðåñòîðàíòà èìàøå 3-4 ìàñè (20 ÷îâåêà ìàêñèìóì). Âòîðàòà âå÷åð õîòåëúò, ñúîòâåòíî è ðåñòîðàíòúòñå ðàäâàõà íà ìíîãî ïîâå÷å ïîñåòèòåëè,òîãàâà îáà÷å ìåíþòî íà áëîê ìàñàòà áåøå îñêúäíî. ×àñò îò ñàëàòèòå, ïðèñúñòâàùè â ìåíþòî áÿõà ñúñ ñúìíèòåëåí âèä, îñíîâíèòå ÿñòèÿ íå áÿõà ñ äîáðà êóëèíàðíà ãîòîâíîñò, à îñâåí òîâà è ïðåñîëåíè, ãàðíèòóðèòå, êîèòî ïðåäëàãàõà áÿõà îò ïðåäèøíàòà âå÷åð. Òàêîâà êà÷åñòâî íà õðàíà íå áÿõ è î÷àêâàë. Íà ôîíà íà öÿëîòî ìåíþ èçïúêíà êàðòîôåíà êðåì ñóïà, êîÿòî ñïàñè âå÷åðÿòà.

+ Commentaire de mattias sund
17.03.2016 09:38

Recommendez l'hôtel

Date de séjour: fév 2016
Type de voyageur/s: Montant total

Rating des hôtels: | 3 Hors de 5
Rapport qualité/prix: | 2 Hors de 5
Situation: | 4 Hors de 5
Personnel/service: | 1 Hors de 5
Aliments: | 3 Hors de 5
Amusement: | 3 Hors de 5

+ Commentaire de Dimitar
20.01.2014 06:16

Recommendez l'hôtel

Date de séjour: jan 2014
Type de voyageur/s: amis en vacances

Rating des hôtels: | 5 Hors de 5
Rapport qualité/prix: | 5 Hors de 5
Situation: | 5 Hors de 5
Personnel/service: | 5 Hors de 5
Chambres/hébergement: | 5 Hors de 5
Aliments: | 5 Hors de 5
Amusement: | 5 Hors de 5

+ Commentaire de êàëèíèí ìèõàèë
14.01.2014 11:09

Recommendez l'hôtel

Date de séjour: jan 2014
Type de voyageur/s: Famille avec enfants

Rating des hôtels: | 5 Hors de 5
Rapport qualité/prix: | 5 Hors de 5
Situation: | 5 Hors de 5
Personnel/service: | 5 Hors de 5
Chambres/hébergement: | 5 Hors de 5
Aliments: | 5 Hors de 5
Amusement: | 5 Hors de 5

+ Commentaire de Krasimir Krustev
01.10.2009 02:13

Recommendez l'hôtel

Date de séjour: sept 2009
Type de voyageur/s: amis en vacances

Rating des hôtels: | 4 Hors de 5
Rapport qualité/prix: | 5 Hors de 5
Situation: | 5 Hors de 5
Personnel/service: | 5 Hors de 5
Chambres/hébergement: | 5 Hors de 5

We spent a long weekend at this wonderful place! Everything was perfect - friendly/helpful staff, nice cosy rooms, marvelous tavern, restaurant and bar! Cleanliness was at a high level, housekeepers did a great job! My friend tried the SPA and was very pleased. Overall - a great place to stay and get excellent service!