(by:
)
hotel reviews by travellers:
Hotel rating:
8.8/10 based on 78 reviews
+ Review by THOMAS SDONGOS
01.09.2023 06:43
I would recommend to a friend
Date of stay: Aug 2023
Type of traveller: family with children
+ Review by Mitu Cristian
18.04.2023 09:51
I would recommend to a friend
Date of stay: Apr 2023
Type of traveller: family with children
+ Review by Jamie Etheridge
27.03.2023 05:29
I would recommend to a friend
Date of stay: Mar 2023
Type of traveller: friends/company on a holiday
Incredible, amazing staff and amazing food, spa and room
+ Review by Alexander Gorbunov
21.03.2023 09:27
I would recommend to a friend
Date of stay: Mar 2023
Type of traveller: family with children
+ Review by Viktor Kovalec
06.03.2023 09:38
I would recommend to a friend
Date of stay: Feb 2023
Type of traveller: family with children
+ Review by Roi Fibish
20.02.2023 07:07
Date of stay: Feb 2023
Type of traveller: family with children
you have so many kinds of food, but neither of the was tasty and some was even uneatable.
+ Review by Aleksandar Zivkovic
19.02.2023 05:57
I would recommend to a friend
Date of stay: Feb 2023
Type of traveller: a couple on a holiday
+ Review by CLAUDIU GHERGHINOIU
18.02.2023 08:55
I would recommend to a friend
Date of stay: Jan 2023
Type of traveller: a couple on a holiday
I recently stayed at a hotel that had a great spa and sauna, clean rooms, and decent staff. The spa and sauna were the highlights of my stay - they were both very good and made for a truly relaxing experience. The facilities were well-maintained and clean, and I found the staff to be knowledgeable and attentive to my needs.
The rooms were also clean and tidy, with all the amenities you would expect from a hotel. The bed was comfortable, and I had no issues with the cleanliness of the room. However, I did notice that the rooms could be quite noisy at times, which made it difficult to get a good night's sleep. This was a bit of a downside to an otherwise enjoyable stay.
The staff were okay - they were polite and professional, but didn't go above and beyond to make my stay exceptional. I found them to be helpful when I needed something, but they didn't have the warmth and friendliness that some other hotels have.
In summary, I would recommend this hotel for its great spa and sauna, as well as its clean rooms. However, if you're a light sleeper, you may want to bring earplugs to help with the noise. The staff were okay, but not exceptional. Overall, I had a good experience at this hotel and would consider staying there again.
+ Review by Manolis Grigoroudis
17.02.2023 12:59
I would recommend to a friend
Date of stay: Feb 2023
Type of traveller: family with children
+ Review by Alexander Torchinsky
13.02.2023 04:36
I would recommend to a friend
Date of stay: Jan 2023
Grand Royale Apartment Complex & Spa
+ Review by ARTUR SHAKHBAZIAN
11.03.2020 12:52
I would recommend to a friend
Date of stay: Mar 2020
Type of traveller: family with children
+ Review by Dorcas Podger
23.02.2020 05:56
I would recommend to a friend
Date of stay: Feb 2020
Type of traveller: family with children
We booked a 2 bed apartment for 2 adult and 3 children. Initially, we were given a small apartment with a small double and a double bed plus sofa bed - we asked to change and were moved the next day to a much larger apartment with a twin room and large double plus sofa bed. Much more comfortable. Rooms were a bit tired and there was a smell of drains in the bathroom but we still felt it was great value for bed & breakfast in half term week. Breakfast buffet was fine, there was plenty of room to store skis and the shuttle back from the piste at the end of the day was efficient. The spa was great after a day on the slopes. The hotel is a 10-15 minute walk from the main restaurants which was absolutely fine and meant that we were in a very peaceful area.
+ Review by Viktor Kovalec
09.02.2020 05:17
I would recommend to a friend
Date of stay: Feb 2020
Type of traveller: family with children
+ Review by Carina Freire
27.01.2020 05:34
I would recommend to a friend
Date of stay: Jan 2020
+ Review by Florian Catana
27.01.2020 05:21
I would recommend to a friend
Date of stay: Jan 2020
Type of traveller: family with children
Un hotel care reușește să оți оntreacă asteptarile la toate capitolele, оncepвnd cu profesionalismul personalului pana la dotări și poziționare. Apartamentele sunt foarte spatioase , mвncarea gustoasă și diversificată. După o plimbare de 5 min pe.jos ajungi in centrul stațiunii unde găsești magazine, restaurante centre de inchiriere skiuri. Fiind poziționat оn capătul străzii, nu există trafic rutier care sa te deranjeze. Dacă deschizi fereastră auzi pвrвul care trece pe lвngă hotel. Revenim cu drag la Hotel Grand Royal .Multumim pentru tot.
+ Review by Debra
24.01.2020 05:25
I would recommend to a friend
Date of stay: Jan 2020
+ Review by Branko Spasovski
01.11.2019 09:12
I would recommend to a friend
Date of stay: Oct 2019
Type of traveller: family with children
+ Review by VASILIKI ZARKADA
29.10.2019 09:25
I would recommend to a friend
Date of stay: Oct 2019
Type of traveller: a couple on a holiday
A very nice hotel, very polite staff, over average food, very good price. I would recomede it for sure.
+ Review by Melisa Prole
09.10.2019 06:40
I would recommend to a friend
Date of stay: Oct 2019
Type of traveller: friends/company on a holiday
+ Review by Tomislav
01.10.2019 10:08
I would recommend to a friend
Date of stay: Sep 2019
Type of traveller: a couple on a holiday
+ Review by Blagoj Petrov
23.08.2019 07:22
I would recommend to a friend
Date of stay: Aug 2019
+ Review by Biljana Sambalova Davor Davinovski
14.08.2019 12:50
I would recommend to a friend
Date of stay: Jul 2019
Type of traveller: a couple on a holiday
the best hotel and friendly people
+ Review by Milcu Costel
06.08.2019 10:35
I would recommend to a friend
Date of stay: Aug 2019
Type of traveller: family with children
+ Review by Vered Rubin
23.07.2019 06:07
I would recommend to a friend
Date of stay: Jul 2019
Type of traveller: family with children
+ Review by Атанас Атанасов
19.07.2019 06:42
I would recommend to a friend
Date of stay: Jul 2019
Type of traveller: family with children
+ Review by Smolyanitskiy Alexander
29.03.2019 08:40
I would recommend to a friend
Date of stay: Mar 2019
Type of traveller: friends/company on a holiday
+ Review by Marko Mitrović
13.03.2019 12:56
I would recommend to a friend
Date of stay: Mar 2019
Type of traveller: organised group
Accommodation was perfect, clean and staff is very kindly to guests. Breakfast is always same, it is a little boring thing.
+ Review by Grankin Alexey, Grankina Irina,Grankin Nikita.
22.03.2018 05:07
I would recommend to a friend
Date of stay: Mar 2018
Type of traveller: friends/company on a holiday
+ Review by Анна Гаврилова
11.03.2018 09:55
I would recommend to a friend
Date of stay: Mar 2018
Type of traveller: family with children
Плохая Уборка номера, пол не мыли и не пылесосили
+ Review by Puiu Iulian
26.02.2018 05:18
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: friends/company on a holiday
+ Review by Grigorescu Veronica Mihaela
12.02.2018 12:02
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: family with children
+ Review by Marius Cazacu
12.02.2018 09:07
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: family with children
Poor: The smell in the room; The spicy in the meat, The cold water in the poll.
Good: The heat in the room and in the hotel, the staff except poll man, the transfer service to the ski.
+ Review by Beata Jaskulska
03.02.2018 06:35
I would recommend to a friend
Date of stay: Jan 2018
Type of traveller: family with children
Great hotel, rooms clean and comfortable, friendly staff
+ Review by Radovan Olujic
22.09.2017 09:48
I would recommend to a friend
Date of stay: Aug 2017
Type of traveller: a couple on a holiday
+ Review by SDONGOS THOMAS
04.09.2017 05:19
I would recommend to a friend
Date of stay: Aug 2017
Type of traveller: family with children
+ Review by Диана Кондова
21.08.2017 08:04
I would recommend to a friend
Date of stay: Aug 2017
Type of traveller: friends/company on a holiday
+ Review by Igor Maljkovic
13.08.2017 10:54
I would recommend to a friend
Date of stay: Aug 2017
Type of traveller: family with children
+ Review by irina miller
15.07.2017 01:36
I would recommend to a friend
Date of stay: Jul 2017
Type of traveller: a couple on a holiday
Были в июле с машиной. Получили шикарный номер с видом на горы. Очень довольны
+ Review by Светлана КОВАДЛЕН
31.03.2017 09:50
I would recommend to a friend
Date of stay: Mar 2017
Type of traveller: family with children
V ETOT RAZ V NOMERE V VANNOY KOMNATE POSTOIANNO PROTEKALA VODA IZ DUSHEVOY KABINI, I DAJE KOGDA VIZVALI POCHINIT EE I PRISHEL MASTER , PROBLEMA NE BILA USTRANENA
+ Review by Гранкина Ирина
29.03.2017 11:33
I would recommend to a friend
Date of stay: Mar 2017
Отдыхаем в отеле семьёй второй раз,все очень нравится,спасибо.
+ Review by Цветелина Нанчева
21.03.2017 05:31
I would recommend to a friend
Date of stay: Mar 2017
Type of traveller: alone on a holiday
Чисти, просторни стаи. Любезно и качествено обслужване от персонала. Бих посетила отново.
+ Review by Невена Александрова
06.03.2017 11:36
I would recommend to a friend
Date of stay: Feb 2017
Хотелът беше много топъл, обслужването отлично, закуската беше изключително разнообразна (само дето нямаше портокали всеки ден), апартаментът беше просторен с огромна тераса с гледка към планината и реката - изключително релаксиращо, а стаите се почистваха много добре всеки ден. Вечер имаше музика на живо на електрическо пиано и цигулка в лоби бара, което беше прекрасно. Единственият недостатък е недовършеният в съседство строеж към този момент. Дано го довършат по-скоро. Бихме се върнали отново там!
+ Review by Familia Nițache
05.03.2017 10:20
I would recommend to a friend
Date of stay: Feb 2017
Type of traveller: friends/company on a holiday
+ Review by Florin Simion
05.03.2017 05:14
I would recommend to a friend
Date of stay: Feb 2017
Type of traveller: family with children
+ Review by ZHEVAKIN IGOR
20.02.2017 05:20
I would recommend to a friend
Date of stay: Feb 2017
+ Review by Bucur Alexandra
19.02.2017 05:13
I would recommend to a friend
Date of stay: Feb 2017
Type of traveller: friends/company on a holiday
+ Review by Macinic Cristinel
13.02.2017 09:39
I would recommend to a friend
Date of stay: Feb 2017
Type of traveller: family with children
2016 when I was on vacation I promised that I will come back, and I was informed by the reception that if I come back I will make you a discount. I returned with two other families and instead reduce I paid more for my child.
+ Review by covaci aurelian cristian
06.02.2017 07:41
I would recommend to a friend
Date of stay: Jan 2017
Type of traveller: family with children
+ Review by Feodor Ivan
06.02.2017 07:27
I would recommend to a friend
Date of stay: Jan 2017
Type of traveller: organised group
+ Review by Cerchez Nicu-Emil
05.02.2017 07:08
I would recommend to a friend
Date of stay: Jan 2017
Type of traveller: organised group
+ Review by Okay YILDIZ
31.01.2017 09:26
Date of stay: Jan 2017
Type of traveller: family with children
I had to left 3 days earlier from the hotel due to shoulder injury of my son.They didn't accept to refund for rest accomodation but they charged a bottle of mineral water from minibar despite of my explanation that I never use minibar.
+ Review by NATALIYA NECHKINA
10.01.2017 05:57
I would recommend to a friend
Date of stay: Dec 2016
+ Review by APOSTOL MIHAELA
10.01.2017 01:17
I would recommend to a friend
Date of stay: Jan 2017
Hotel was very nice, very big apartments, warm and nice, pool was cold .About food was good and tasty, enough but not variaty.
For all i give 9 points.
+ Review by grinberg
31.08.2016 06:42
I would recommend to a friend
Date of stay: Aug 2016
+ Review by Bronislav Barkan
31.08.2016 05:11
I would recommend to a friend
Date of stay: Aug 2016
В общем все хорошо. Большой бассейн, единственно что на дне много отвалившейся пплитки мы все порезали ноги. Столовая хорошая завтрак сытный, но однообразный. Номер (гостиная + 2 спальни) отличный, единственное что огорчило - матрас и подушки. Но вобщем соотношение цена-качество отличное. В следующий раз будем рады сново там остановится.
+ Review by МАРИЯ ВЪЛЧЕВА
09.08.2016 08:42
I would recommend to a friend
Date of stay: Aug 2016
Type of traveller: family with children
+ Review by Асанов Игорь
04.04.2016 04:31
I would recommend to a friend
Date of stay: Mar 2016
+ Review by Светлана Ковадло
15.03.2016 01:32
I would recommend to a friend
Date of stay: Mar 2016
Type of traveller: family with children
+ Review by Irina
14.03.2016 05:28
I would recommend to a friend
Date of stay: Mar 2016
+ Review by Sergey
03.03.2016 07:07
I would recommend to a friend
Date of stay: Feb 2016
Type of traveller: family with children
Хороший,уютный отель. Бассейн,сауны порадовали. Хорошее оснащение номеров. Детская комната. Завтраки средние,встречались гнилые фрукты.
Уборка под кроватями должна быть лучше,очень пыльно.
Но в общем,я бы рекомендовал данный отель знакомым.
+ Review by Osama Sad
28.02.2016 05:41
I would recommend to a friend
Date of stay: Feb 2016
+ Review by Simon McNally
26.02.2016 12:51
I would recommend to a friend
Date of stay: Feb 2016
Type of traveller: a couple on a holiday
Fantastic place to stay. Good clean and comfortable rooms, amazing and friendly staff with great English. Only thing to mention is that the location was a bit of a walk to town, the pool could be warmer. Other than that, loved it. Thankyou!
+ Review by Ana Stanisavljevic
25.02.2016 10:15
I would recommend to a friend
Date of stay: Feb 2016
+ Review by Liv Hernoe
23.02.2016 08:11
I would recommend to a friend
Date of stay: Feb 2016
Type of traveller: family with children
+ Review by Grigorescu Mihaela
22.02.2016 08:20
I would recommend to a friend
Date of stay: Feb 2016
Type of traveller: family with children
+ Review by Ninoslav Nikolic
14.02.2016 05:17
I would recommend to a friend
Date of stay: Feb 2016
Type of traveller: family with children
+ Review by Feodor Ivan
11.02.2016 01:43
I would recommend to a friend
Date of stay: Jan 2016
Type of traveller: friends/company on a holiday
+ Review by Ergьn Levent UYSAL
04.02.2016 10:42
I would recommend to a friend
Date of stay: Jan 2016
Type of traveller: family with children
This is my second year stay in this hotel. Hotel has a good price/value ratio. A good working SPA with fitness center and big swimming pool. Fair to good breakfast. Good facilities for kids at any age. The location is far away to the gondola and the city center (20-25 min to walk) however several shuttles in the morning to drop and in the afternoon to pick up to/from gondola for ski. If you want to dine out, you should either walk 15-20 min or take a taxi or your own car.
Rooms are also clean and spacious.
+ Review by Ьmit Ok
31.01.2016 05:49
I would recommend to a friend
Date of stay: Jan 2016
Type of traveller: organised group
Everything Was ok like my surname. Thanks to all staff
+ Review by ELEFTHERIOS
27.01.2016 09:47
I would recommend to a friend
Date of stay: Jan 2016
Type of traveller: friends/company on a holiday
Nice hotel. Is it the third time i visit this hotel,and I am convinced that it can be improved. Many problems with the staff (except the recepptionist who were flawless in her work) but the services is verry bad. I beleive that they can improve.
+ Review by christos sdoukos
04.01.2016 10:12
Date of stay: Dec 2015
Type of traveller: family with children
Main problems of the hotel are
Very pooor house keeping
Very slow or not at all wifi
+ Review by francis hinc
23.02.2015 06:46
I would recommend to a friend
Date of stay: Feb 2015
Type of traveller: family with children
+ Review by Tamsin Crossland
19.02.2015 07:32
I would recommend to a friend
Date of stay: Feb 2015
Type of traveller: family with children
This was our first trip to Bansko. Our apartment was clean, warm and spacious. There was an endless supply of hot water and the shower was excellent (although a little slow to drain). There were very few pieces of crockery in the kitchen but I'm sure the restaurant would have provided anything we had asked for. As it happens, the bulgarian cuisine was so good that eating in really never occurred to us. The swimming pool was brilliant, as were the steam room and saunas - all open from 9am until 8pm. I had a fantastic relaxing massage too. The staff couldn't have been any more helpful and were discreet yet friendly. The breakfasts were varied and plentiful - definitely enough to keep the grumbles away for a skier!
+ Review by Ninoslav NIkolić
18.02.2015 06:06
I would recommend to a friend
Date of stay: Feb 2015
Type of traveller: family with children
+ Review by Петя Велкова
15.02.2015 06:12
Date of stay: Feb 2015
Type of traveller: friends/company on a holiday
+ Review by Martin Matania Chayat
01.02.2015 02:40
I would recommend to a friend
Date of stay: Jan 2015
Type of traveller: alone on a holiday
the shower was leaking
the bred was dry and not fresh, it sgolud be fresh every morning and not reused, jeeped in plastick bag.
The staff was kind and exelemt,
thanks
+ Review by Vladan Veljkoviж
17.01.2015 05:53
I would recommend to a friend
Date of stay: Jan 2015
Type of traveller: friends/company on a holiday
+ Review by Lefteris
25.12.2014 08:12
I would recommend to a friend
Date of stay: Dec 2014
Type of traveller: friends/company on a holiday
+ Review by Artur Perin
17.02.2014 11:34
I would recommend to a friend
Date of stay: Jan 2014
Type of traveller: friends/company on a holiday
В общем хороший отель ... Но огорчили два случаяя ... Первый,это когда в ресторане ,нам заявили,что "...вы находитесь в Болгарии и разговаривайте с нами по болгарски ,,," и когда выезжали из отеля,на нас попытались повесить пропажу полотенец !!! И лишь после того как мы сказали что вывалим им сейчас все наши чемоданы и если там не будет их полотенец ....... Они откланили притензию. Внимательно следите за горничными,они специально не докладывают полотенца при смене белья и вообще не понимают ни по русски ни по по английски,или делают вид. А так отель в полне приличный .
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