(by:
)
hotel reviews by travellers:
Hotel rating:
8/10 based on 27 reviews
+ Review by Liviu PAVELESCU
22.02.2024 05:44
I would recommend to a friend
Date of stay: Feb 2024
Type of traveller: family with children
+ Very good location, nice restaurant, very good food.
- the water was leaking from the shower, the water from the sink was leaking also and the boiler could not raise the water temperature over 35 degrees.
+ Review by Boban Panajotovic
13.02.2023 05:20
I would recommend to a friend
Date of stay: Jan 2023
Type of traveller: family with children
Very correct for the money
+ Review by Milica Panajotovic
11.02.2020 02:42
I would recommend to a friend
Date of stay: Feb 2020
Type of traveller: family with children
+ Review by Таня Стоянова-Попова
08.02.2020 07:29
I would recommend to a friend
Date of stay: Feb 2020
Type of traveller: family with children
+ Review by Станимир Чешмеджиев
20.01.2020 10:35
I would recommend to a friend
Date of stay: Jan 2020
Type of traveller: a couple on a holiday
Препоръка към туроператора - ИНТЕРЕСУВАЙТЕ СЕ кои помещения се предлагат за вашите клиенти. Предложиха ни студио в най-далечната част на хотела,почти без прозорец, с много стълби нагоре и надолу,без асансьор на 4-ти етаж - почти на тавана. Със ски оборудване е кошмарно. Заявихме, че не приемаме и си тръгваме в 19 часа. Благодарение на управителя Георги Гешев бяхме настанени в подходящо студио с асансьор, за което сме му безкрайно благодарни.Изкарахме страхотно!! Моля да обърнете внимание на този проблем! Поздрави!!!
+ Review by Emilija Dimovska
16.01.2020 08:36
I would recommend to a friend
Date of stay: Jan 2020
Type of traveller: family with children
Perfect located accommodation. Our Apartment was stunning and beautiful.Suitable for families with children”
+ Review by cios anc
12.01.2020 09:35
I would recommend to a friend
Date of stay: Jan 2020
Type of traveller: family with children
+ Review by Cios Anca
11.03.2019 03:35
I would recommend to a friend
Date of stay: Feb 2019
+ Review by Кристина Гюрова
26.02.2018 02:17
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: family with children
Пиятно, топло и уютно място за почивка.Забележката ми е към храната на блок база за закуска. Определено е много далеч,от това което трябва да бъде.
+ Review by Емил Гешев
26.02.2018 09:52
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: a couple on a holiday
Апартаментът не се почистваше ежедневно, а само се изхвърляше кошчето с боклук. Кърпите и чаршафите се смениха след третата нощувка, но след напомняне.
+ Review by Farcasiu Ovidiu
11.02.2018 09:48
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: family with children
The location is ok, room has old furniture that smells, the mattress of the double bad was old and made noise all the time when you turn in the bed, the pillows was to big to sleep on, no hanger at the entrance ( just in the bedroom).
No cleaning in the room until we asked for, even then, under the bed in the bedroom remain all the dust.
Breakfast ok but the same every day.
Dinner ok, the waitress were trying to help us.
At the pub, they denied us to pay with card, just cash.
With some attention to details, could be better.
+ Review by Bojan Vuckovic
11.02.2018 07:02
I would recommend to a friend
Date of stay: Feb 2018
Type of traveller: family with children
+ Review by lidiya Yaramova
07.02.2018 09:24
I would recommend to a friend
Date of stay: Feb 2018
това не е хотел а най обикновен блок с много входове, които нямат топла връзка по между си. няма камериерки по стаите, няма достатъчно места в ресторанта на закуска. порьия пържени картофи струва 6лв- разбира се без касов бон. "спа"-то се плаща. представлява сауна за 2 ма и джакузи за 2 ма. евтино строителство- съседите се чуват, от вън се чува все едно прозореца е широко отворен. паркингите са за 1/3 от местата и са кални без настилка. "улицата" в комплекса е цялата в дупки. подземния паркинг е на настилка- насип. сервитьорите нагли. единственото добро е местоположението спрямо пистите. нищо друго не си струва.
+ Review by Минка Ангелова
08.01.2018 06:57
I would recommend to a friend
Date of stay: Jan 2018
Type of traveller: friends/company on a holiday
Добра храна, добро местоположение, удобни апартаменти.
Лошо обслужване, едно почистване на стаята за 4 нощувки, ресторантът е малък.
+ Review by Vasile Gelu
01.01.2018 02:10
I would recommend to a friend
Date of stay: Dec 2017
Type of traveller: family with children
Well positioned, close to the ski area.
+ Review by Галина Димитрова
20.02.2017 06:16
I would recommend to a friend
Date of stay: Feb 2017
Type of traveller: family with children
+ Review by HIKMET K SARACOGLU( friends)
13.01.2017 06:30
Date of stay: Dec 2016
Type of traveller: family with children
Only thing was nice about this hotel was the receptionist Elena.
+ Review by Evgenia Papadopoulou
28.02.2015 02:25
I would recommend to a friend
Date of stay: Feb 2015
Type of traveller: friends/company on a holiday
рплх щсбйб иеб брп фп дйбмесйумб, йдбнйкп узмейп гйб фпхт укйес, бллб ден рспфейнефбй гйб бфпмб рпх ден кбнпхн укй гйбфй бречей 1 чм брп фп чщсйп кбй бнбгкбуфйкб рсрей нб мефбкйнпхнфбй ме бхфпкйнзфп рпх ейнбй дхучсзуфп гйбфй фп рбскйнгк фпхт рйбней рбгп кбй ейнбй дхукплз з мефбкйнзуз кбй ерйузт ечей рбнфпх узмейщуейт ме фйт чсещуейт уе ресйрфщуз рпх чблбуейт кбфй!!!
+ Review by Andrew Timothy Ayers
23.02.2015 10:08
I would recommend to a friend
Date of stay: Feb 2015
Type of traveller: family with children
Good amenities. Good choice of food and spacious room. Bus to slopes every day but also ski in/ski out. Would recommend and will hopefully return next year
+ Review by Игорь
20.01.2015 10:17
I would recommend to a friend
Date of stay: Jan 2015
+ Review by IOANNIS KARAFYLLIDIS
08.01.2015 06:05
I would recommend to a friend
Date of stay: Dec 2014
Type of traveller: family with children
+ Review by Irina Isayeva
26.02.2014 01:00
I would recommend to a friend
Date of stay: Jan 2014
Type of traveller: friends/company on a holiday
The location of the hotel is excellent - a walking distance from the ski lift.
The room was very spacious and there was everything I needed. The only minus was that connection to Wi-Fi was pure in that part of the hotel, but that was not a problem since I was on vacation. The staff of the hotel was very friendly and helpful. We really enjoyed staying there.
+ Review by Selivanova Kateria, Golke Nikolai
01.02.2014 07:56
I would recommend to a friend
Date of stay: Jan 2014
Type of traveller: friends/company on a holiday
Мы были в этом отеле дважды. Соотношение цена-качество отличное. Если открыта 7-я трасса, позволяющая прямо из отеля съезжать к подъёмнику, лучшего местоположения не нужно. Отель для семейного отдыха и в компании друзей, если важен apres-ski, необходимо селиться в центре курорта.
+ Review by NIKOS BASILEIOY
08.01.2014 06:10
Date of stay: Jan 2014
Type of traveller: family with children
+ Review by Любомира Тунева
10.05.2012 05:05
I would recommend to a friend
Date of stay: Feb 2012
Type of traveller: friends/company on a holiday
Трета поредна година моето семейство заедно с наши приятели прекарваме там зимната си почивка.Всичко е прекрасно.Персоналът е много любезен и озивчив , апартаментите са чисти и топли и самото местоположиние на хотела е много удобно за скиори.С удоволствие ще го посетим пак.
+ Review by Eduard Ball
18.01.2007 07:37
I would recommend to a friend
Date of stay: Jan 2007
Type of traveller: friends/company on a holiday
It was our first trip to Bulgaria and we were quite apprehensive given the mixed reviews we had read about the resort. However, our worries were unfounded, our accommodation in the The Castle Apartments was first class. The rooms large and very clean, great showers and plenty of hot water, the towels were changed 3 times during the week with maid service cleaning the rooms every day. There was an extensive menu available in the restaurant but given that we were staying on a half board basis we ate from a set menu. Although the choice was limited we enjoyed all of our meals. At our first meal the food was luke warm, which is traditional in Bulgaria, but when we said we liked our food hot the staff ensured our food was hot every night thereafter. We found the staff to be very pleasant and helpful, especially Chris in the restaurant. Although these apartments were on a ski run we used the bus to the ski centre (10 mins) which ran on time every day. There was much less snow than usual for this time of the year but we managed to ski every day and apart from a couple of scary places we really enjoyed our week, the scenery really is very beautiful.
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