hotel reviews by travellers:
Hotel rating:
8.8/10 based on 35 reviews
+ Review by Донка Савова
30.08.2023 09:44
I would recommend to a friend
Date of stay: Aug 2023
Type of traveller: family with children
Доволни сме от престоя.
+ Review by Nathan Cooper
04.08.2023 09:26
Date of stay: Jul 2023
Type of traveller: family with children
+ Review by Мариана Петкова
03.07.2023 07:26
I would recommend to a friend
Date of stay: Jun 2023
Type of traveller: friends/company on a holiday
Луксозен и много удобен, чудесна храна и много атракции за забавление!
+ Review by Botea Ciprian
13.09.2020 02:46
I would recommend to a friend
Date of stay: Sep 2020
Type of traveller: family with children
+ Review by Liviu BABIUC
22.08.2020 09:14
I would recommend to a friend
Date of stay: Aug 2020
Type of traveller: family with children
+ Review by Meda Florea Elena
17.08.2020 08:03
I would recommend to a friend
Date of stay: Aug 2020
Type of traveller: family with children
+ Review by Захари Неделчев
17.08.2020 03:28
I would recommend to a friend
Date of stay: Aug 2020
Type of traveller: family with children
Някои от служителите в ресторанта са доста шумни при отсервирането и непохватни.
+ Review by Roxana Matei
27.07.2020 05:44
I would recommend to a friend
Date of stay: Jul 2020
Type of traveller: family with children
Resortul rămвne оn topul preferințelor noastre, servirea ireproșabilă, curățenie la superlativ, personal foarte amabil și regulile de igiena se respecta оntru totul!
+ Review by Jakab Csaba
18.09.2019 11:20
I would recommend to a friend
Date of stay: Sep 2019
Type of traveller: family with children
+ Review by Tudoran Mihail
12.09.2019 11:37
I would recommend to a friend
Date of stay: Sep 2019
Type of traveller: a couple on a holiday
Really, the resort is in great shape but the food quality is very low.
You could simply increase the prices a little but provide good food.
Anyways, you can find a restaurant at the neighbor resort that has great view and food:
KALIAKRIA RESORT - Balcony restaurant, 5 minute walk from Topola Skies.
+ Review by Cristolovean
09.09.2019 12:22
I would recommend to a friend
Date of stay: Aug 2019
Type of traveller: family with children
Hello,
Given the fact that this is a resort targeted to families with small children and families I was very disjointed in the following:
- SOUND INSULATION in the room is very bad. you can constantly hear other children playing/screaming/running in other rooms. this makes it almost impossible to put our little one to sleep at his regular time & habit. Furthermore the music from the fountain at 21:30 can be heard quite loud in the room even with windows and balcony door closed.
- Tables were not clean and were always missing something: fork, knife, napkins etc ...
- I did appreciate the high availability of child seats at the tables, but unfortunately they were always dirty and had to clean it off myself. Furthermore some of them were damages and did not have all the straps to secure the toddler.
- I complained 4 times about internet not working and nothing was done.
We got a working password to the WiFi, we connected but the internet was almost in-existent (I guess bandwidth is not made to scale for so many users). During holiday I might want to read news, do some research online or watch my favorite show ... but not at this resort. I had to do few hours of remote work and spent all my roaming traffic for that.
- kids do not get a bracelet/tag at the hotel with the name&phone number of the parents. It happened twice that a kid was lost, just yelling "mama", we did not know what language she/he was speaking and no way to contact the parents. For a resort with so many kids and a high chance of one getting lost I would see this as mandatory.
- Drinks are terrible. I was aware of this from the reviews, but did not expect it to be so bad. There was no juice (only terrible soft-drinks/soda) and only drinkable thing was the still water, milk (only available in the morning) and beer.
Things that were ok, but could be improved:
- Food was varied and nice, but sometimes it was very sad to see that the seafood has finished. It is very frustrating when you (or your kids) see a dish on everyone plates, but you can not get it anymore because it has finished.
- The policy that you are not allowed to take anything from the bar/restaurant in the room. It happened to us many times that we just wanted some quiet time in the room with a desert, beer, wine or simply some fruits while I was reading. Well ... not possible, or you can buy them at your own expense.
- Pools are open until late in the evening, but pool-bars close sooner than mentioned on the schedule. Infinity pool-bar was closed at all times and close to the entertainment area there was nothing.
- We were ok with the beach being 15 min away from the hotel, but we were surprised in a bad way to find out that there was a tax to stay there. Only a small strip (1/3 of the beach) was tax free and that is because it was in a "Rocks falling danger zone".
- I could not find a schedule for the entertainment programs
- Restaurant menu displayed in advance would have been a nice addition.
To be fair and end the review in a decent and positive attitude, there were a few things that pleasantly surprised us:
- Room gets cleaned when you hang the "please clean my room" note. This is very important when you do not want to be disturbed during mid-day sleep of the child.
- entertainment service was really nice both for the adults and children. "Foam party" was a great surprise, "Mini-Disco" was a hit and "Pool gymnastics" was really nice.
- food was good, varied and you could always choose no matter the preferences (vegetarian, meat addict, finger food, soops or traditional cooked food). Also having fresh pancakes and a grill (with both meat and vegetables) everyday was a real plus.
- Indoor playing area was perfect for the days when it is too hot outside.
+ Review by Vlada Kalaev
03.09.2019 10:39
I would recommend to a friend
Date of stay: Aug 2019
Type of traveller: family with children
+ Review by CATALIN CIULEI
20.08.2019 07:57
I would recommend to a friend
Date of stay: Aug 2019
Type of traveller: family with children
+ Review by bulacu ionut
10.08.2019 05:07
I would recommend to a friend
Date of stay: Aug 2019
👍👍👍
+ Review by petru cercel
03.08.2019 05:19
I would recommend to a friend
Date of stay: Jul 2019
Type of traveller: a couple on a holiday
+ Review by Stoica Andreea Iuliana
28.07.2019 10:07
I would recommend to a friend
Date of stay: Jul 2019
+ Review by Ionut
28.07.2019 06:31
I would recommend to a friend
Date of stay: Jul 2019
Type of traveller: family with children
Very good facilities.Entertainment team....not very prezent. The food good, but it repetate a lot. The beach is to small, but ok. I willy come back.
+ Review by Viorel Pantiru
28.07.2019 04:17
I would recommend to a friend
Date of stay: Jul 2019
+ Review by Matei Roxana
27.07.2019 11:12
I would recommend to a friend
Date of stay: Jul 2019
Suntem mulțumiți de ceea ce am găsit de data aceasta (am vizitat resortul și оn vara lui 2018, dar anul acesta am regăsit totul la un nivel superior fata de anul precedent)
+ Review by Николай Ников
22.07.2019 10:26
I would recommend to a friend
Date of stay: Jul 2019
Type of traveller: family with children
+ Review by Mihai Valentin
22.07.2019 05:14
I would recommend to a friend
Date of stay: Jul 2019
Type of traveller: family with children
Best services and the entertainment team was amazing.
+ Review by Mihail Tudoran
18.06.2019 05:16
I would recommend to a friend
Date of stay: Jun 2019
Some blocks of apartments/rooms are old, some new, but they ask the same price even if you end up staying in a old building. For example the building next to the entrance pool is new and refreshed very recently but the buildings that surrounds the center pool are not in such a great shape. Even considering this, the price is the same in all building so it's a matter of luck when the reception pickup your room.
Rooms are clean, swimming pools are great and clean, drinks are as you would expect into a all-inclusive deal, not very good but decent, for the money you cannot complain.
The only this I found to be wayyy below other deals in the same price range is the food... it's a shame such a great facility have such a low quality food.
Breakfast is ok, launch is like a 3 star hotel, dinner probably a 2 star hotel. Not saying that dinner is open till 21:30 but if you arrive at 20:45 for example the grill is closed and you will end up eating what's left, staff simply saying "we're sorry". If the food is what it is at least respect the serving hours.
Overall, for the money it's a great deal.
+ Review by Andy Bornea
03.06.2019 05:08
I would recommend to a friend
Date of stay: May 2019
+ Review by Lupu Aurel
13.08.2017 05:50
I would recommend to a friend
Date of stay: Aug 2017
Type of traveller: family with children
+ Review by Lisa Heyl
22.06.2017 09:16
I would recommend to a friend
Date of stay: May 2017
Type of traveller: friends/company on a holiday
+ Review by Boscu Gabriela
22.08.2016 01:44
I would recommend to a friend
Date of stay: Aug 2016
Type of traveller: family with children
+ Review by Марина Маринова
08.08.2016 05:20
I would recommend to a friend
Date of stay: Jul 2016
Type of traveller: family with children
+ Review by bogdan neacsu
24.07.2016 07:27
I would recommend to a friend
Date of stay: Jul 2016
+ Review by Пламен Василев Петров
24.09.2015 04:34
I would recommend to a friend
Date of stay: Sep 2015
Type of traveller: friends/company on a holiday
На 23 срещу 24 в 20 часа в ресторанта по време на вечеря започнаха да бият 1 камбанка и ни изгониха и оставиха вечерята на половина това никъде не съм го виждал като вечерята е обявена до 21.30
+ Review by Данаил Георгиев
31.08.2015 12:49
I would recommend to a friend
Date of stay: Aug 2015
Type of traveller: family with children
Изкарахме една приятна и спойна почивка
+ Review by Stoyan Ivanov
05.07.2015 07:57
I would recommend to a friend
Date of stay: Jun 2015
Type of traveller: family with children
Стаите са отлични, но куцат дребни детайли- трудно се отварят / затварят вратите, касата на едната врата- /спалнята/ почти ще падне ..../апартамент 110, блок AQUA/.
Сравнително далече е плажът, въпреки че има организиран транспорт, но пък е идеално чист и спокоен.
Всичко останало е супер! За семейства с малки деца и хора на средна възраст. Починахме си без да мислим за нищо!
Вероятно оценката няма да е толкова възторжена при почиващи тийнеджъри- за тях липсват дискотеки и барове.
+ Review by Ivelina beletsova
01.09.2014 09:30
I would recommend to a friend
Date of stay: Aug 2014
Type of traveller: family with children
+ Review by Florin Vidolman
12.07.2014 05:05
I would recommend to a friend
Date of stay: Jul 2014
Type of traveller: a couple on a holiday
Good improvement , please keep the right direction you started. We will come back next year for sure.
+ Review by lora delcheva
29.08.2013 11:23
I would recommend to a friend
Date of stay: Jul 2013
Type of traveller: family with children
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