(by:
)
Hotel rating:
8/10
based on 15 reviews
Special offers - hotel accommodation discounts and holiday package deals
hotel overview:
Fenix Hotel is a reconstructed nine-story hotel with 242 beds in double and single rooms, small and large apartments and studios.
Fully air-conditioned, the hotel has a lobby with reception, a modern lobby bar with a corner for business meetings, a TV corner with satellite programs, a tastefully furnished restaurant, a newspaper kiosk.
The hotel has a swimming pool with a terrace.
What guests appreciate most
The strongest advantage of Hotel Fenix is its beachfront location directly behind the coastal promenade and only a few steps from the sea. The hotel has extensive green grounds, a large outdoor swimming pool with a children's section, fitness centre, kids' club and entertainment programme. Rooms, studios and apartments are relatively spacious, making the property practical for families and longer stays. The All Inclusive programme includes buffet breakfast, lunch and dinner, two snack periods and drinks. In current ratings, location is clearly the strongest category, while guests also appreciate the generous room sizes and proximity to the beach.
What guests most often complain about
The overall rating remains relatively moderate and indicates that quality is not completely consistent. Recurring criticism in older and some more recent feedback concerns dated furnishings in certain rooms, technical maintenance issues, weak Wi-Fi and restaurant organisation during periods of high occupancy. Guests occasionally mention queues, difficulty finding available tables and limited or repetitive food selection. Sun loungers around the pool may also be difficult to find at peak times. It is important, however, that the hotel has been operating under new management since the 2026 season, so some historical criticism may no longer fully reflect current operations.
Who is this hotel suitable for?
Hotel Fenix is suitable for families with children, couples and travellers looking for an All Inclusive beachfront holiday who prioritise location, spacious accommodation and a swimming pool over contemporary or luxurious interiors. It is also convenient for guests who want easy access to both the beach and the lively areas of Sunny Beach.
Our recommendation
We recommend Hotel Fenix as a practical four-star option when the rate is competitive and the main priorities are proximity to the sea, All Inclusive dining and spacious accommodation. The new management introduced for 2026 is an important positive factor, although the current overall rating remains moderate. Before booking, guests should check the latest reviews from the 2026 season, current photos of the exact room category, parking conditions and the precise scope of the All Inclusive programme.
Location:
view the mapFenix Hotel is located 50 m from the long, fine beach. It is located about 700 m from the center (regular bus line or mini-train)
Address: Sunny Beach 8240, Bulgaria, Sunny Beach
Distance to beach:
70m
Distance to center:
1.1km
Distance to airport:
30km to Airport Bourgas
Distance to exchange office:
0m in the hotel
hotel facilities:
all facilities
Airconditioning in the hotel:
yes
Airconditioning in the rooms:
yes
Safe in the rooms:
yes, on payment, ab. 5 EUR (10 BGN) / day
Wi-Fi internet in the hotel:
yes, free, at reception and Lobby bar area
Wi-Fi internet in the rooms:
yes, on payment
Reception:
24 hours
Elevator:
yes, 5
Rooms and Accommodation:
rooms detailsCOMMUNITY REVIEWS
+ Review by Tamas Voros
21.08.2015 08:20
Type of traveller:
family with children
I would recommend to a friend
Food was better, than earlier. Some furniture must be changed. Every morning war at the pool for the broken sunbeds, but the pool was very good. Staff was friendly.
+ Review by kathleen scott
16.07.2010 04:08
Type of traveller:
a couple on a holiday
Fenix Hotel
I have just returned from a holiday in bulgaria I stayed in the fenix hotel supposedly a four star but I would say it was only a two star and that is being generous the resturant is a joke the food is terrible it is the same every night which is chicken ...
+ Review by Kate
24.07.2009 10:14
Fenix Hotel
In terms of value-for-money, the Fenix is fine. Very clean; not a luxury hotel, but then you wouldn't expect luxury on the prices of a package holiday there.
Staff friendly and helpful at all times.
Only criticism would be that they make great ...
+ Review by S Isaac
17.07.2009 08:01
Fenix Hotel
The hotel was excellent, considering that it has been newly refurbished, staff are very helpful and the Rep. was excellent !Balakan Holidays! - recomend it for an excellent comfort
I had no problems at all
read all reviews
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